EV Satisfaction Improves But Trump Chaos Looms

J.D. Power 2025 U.S. Electric Vehicle Experience Ownership Study Premium BEVs -Courtesy of and Copyright J.D. Power Feb 2025 all rights reserved

Ken Zino of AutoInformed.com on EV Satisfaction Improves But Trump Chaos Looms

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BEV owners have strong intent to stick with EVs for next vehicle purchase: Overall, 94% of BEV owners are likely to consider purchasing another BEV for their next vehicle, a rate that is also matched by first-time buyers. Manufacturers should take note of the strong consumer commitment to EVs as the high rate of repurchase intent offers the ability to generate brand loyal customers if the experience is a positive one. In fact, during the past several years, the BEV repurchase intent percentage has fluctuated very little, ranging between 94-97%. This year’s study also finds that only 12% of BEV owners are likely to consider replacing their EV with an internal combustion engine (ICE)-powered vehicle during their next purchase.

“With five years of conducting this study and surveying thousands of EV owners, it’s apparent that once consumers enter the EV fold, they’re highly likely to remain committed to the technology,” Gruber said.

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