FAA – Unruly Passenger Rate Remains Too High

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The Federal Aviation Administration said today that unruly passenger incidents on commercial flights has dropped since the FAA launched its Zero Tolerance campaign, but the rate remains too high, according to new data just released.

As of last week, unruly passenger incidents were occurring approximately six times per every 10,000 flights. That’s a ~50% drop from early 2021, when Republicans were promoting the “Big Lie” about voter fraud, which was the cause of the January 6^th insurrection at the US Capital. However, it’s more than twice as high as the end of 2020. Since the FAA launched its public awareness campaign with memes and two public service announcements, the rate has fallen ~30%. 

“Our work is having an impact and the trend is moving in the right direction. But we need the progress to continue. This remains a serious safety threat, and one incident is one too many,” said FAA Administrator Steve Dickson. “The FAA will continue its Zero Tolerance policy, keep its public awareness campaign going, and keep pushing and partnering with everyone in the aviation system to do more. We appreciate the tremendous work of all our partners in the airline, airport, labor, and law enforcement communities.”

Using its full legal authority to discourage this hazardous behavior, the FAA adopted a zero-tolerance policy toward unruly passengers in January 2021. Under this policy, the FAA no longer issues warning letters. Instead, it moves directly to fines, which have totaled $1.1 million to date. In addition to its public service announcement videos and memes, the agency has asked airports to help educate passengers that they cannot consume alcohol on board that they purchase at restaurants and shops in the airport or that is not served by a flight attendant.

Later this month, the FAA plans to host unruly-passenger working sessions with aviation stakeholders. The FAA will ask members of the aviation system to share best practices and to identify additional steps they and the U.S. government can take to reduce the unruly incident rate further.