Home charging offers a much more satisfying experience for electric vehicle owners when compared with public charging, according to the J.D. Power 2024 U.S. Electric Vehicle Experience (EVX) Home Charging StudySM, released today. Thus the EV experience is similar to bathroom satisfaction in AutoInformed’s view.

“Home charging is the most satisfying aspect of owning an EV [footnote 1], which is why all parties in the EV ecosystem need to take the necessary steps to ensure that residential charging is available for current and potential EV owners alike,” said Brent Gruber, executive director of the EV practice at J.D. Power. Incentives and programs are also available to offset the cost of charger installations, upgrades and management of ongoing charging costs, but too few EV shoppers are taking advantage of these offerings. The industry needs to do a much better job with consumer education and awareness, and dealers are certainly in the best position to fill that role at a local level.”