Slight Improvement in J.D. Power 2024 Sales Satisfaction

US Sales Satisfaction 2024 – Mass Market Brands – courtesy of and copyright J.D. Power all rights reserved

Ken Zino of AutoInformed.com on Slight Improvement in J.D. Power 2024 Sales Satisfaction

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AutoInformed notes that this is basically what Power said about the 2023 SSI. Our interpretation is that inventory is not key, but rather the knowledge and skill of salespeople. Take a look at the EV part of the SSI. These are affluent buyers and so are Porsche buyers, but the satisfaction rates diverge. Here, Power and AutoInformed agree.

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