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“The root cause and repair solution still needs to be identified. The final remedy remains under development. As an interim risk-reduction measure, all affected owners of vehicles subject to this campaign will receive a warning sticker to be placed at specific places at the vehicle to remind operators not to charge the HV battery above 80% state of charge. Depending on the vehicle configuration and online connectivity, some vehicles may be configured to limit the maximum state of charge of the high-voltage battery to 80%.
“ID.4 owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. The remedy is currently under development. Interim letters, notifying owners of the safety risk, are not expected to be mailed until 27 November 2026. Additional letters will be sent once the remedy is available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 93EX. Vehicle Identification Numbers (VINs) involved in this recall are searchable on NHTSA.gov,” VW said.
