Members reach OnStar Emergency-Certified Advisors by saying, “Alexa, call for help.”
General Motors and Amazon today announced plans to introduce “OnStar Guardian skill for Amazon Alexa1. This new addition will provide a voice-enabled connection to Emergency-Certified OnStar Advisors2 at home through compatible Alexa-enabled devices. The OnStar Guardian skill for Amazon Alexa is part of the OnStar Guardian platform, which aims to help keep people safe.
When the OnStar Guardian skill for Amazon Alexa (OStGsfAA?) is enabled on compatible, in-home Alexa devices, people can reach OnStar Emergency-Certified Advisors by saying, “Alexa, call for help,” during crisis events, such as house fires, medical emergencies, break-ins and so forth.
The OnStar Guardian skill for Amazon Alexa will initially be available to select OnStar members, with the intent to broadly roll out the service, beginning in 2022, to anyone in the United States with a compatible, in-home Alexa-enabled device, such as an Echo, Echo Dot or Echo Show. Initial OnStar members will receive more details about how to sign up for the OnStar Guardian skill for Amazon Alexa via email.
“This hands-free Alexa skill makes it easy for customers to get help from OnStar’s Emergency-Certified Advisors when they need it,” said Beatrice Geoffrin, director, Amazon Alexa.
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OnStar and Amazon Footnotes
1 U.S. only. Limited pilot launch is for select existing OnStar Members only. OnStar services can be accessed only through supported Alexa-enabled devices. Select service plan required. OnStar Guardian skill requires successful account linking with Amazon Alexa and completion of a safety profile to use. Device data connection is required. Terms apply. See onstar.com for details, limitations.
2 Certified by the International Academies of Emergency Dispatch.
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