General Motors Executive Vice President Global Product Development Mark Reuss introduces the 2016 Cadillac CTS-V – the most powerful vehicle in the brand’s history.
General Motors is recalling ~53,586 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat. In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge, as is required by law. GM has not yet provided a notification schedule. Owners may contact Cadillac customer service at 1-800-458-8006. GM’s number for the recall is 18286. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.safercar.gov.
Recall Timing
- On April 18, 2018, GM opened an investigation after consulting with the National Highway Traffic Safety Administration (NHTSA) regarding a reported fire in a 2015 Cadillac CTS which had been remotely started.
- On May 7, 2018, GM inspected the vehicle with a representative from NHTSA. Due to severe damage to the vehicle, the investigator was unable to determine a clear root cause or ignition source, although the source appeared to be electrical and to originate from the front passenger seating area.
- GM’s investigator reviewed relevant warranty and other field data. The data generally indicated that, although extremely rare, potentially related events appeared to occur in some 2014-2016 Cadillac CTS vehicles when the vehicle had been remotely started and the seat heater had automatically been activated while the vehicle was unoccupied.
- On May 18, 2018, representatives from GM discussed the status of the investigation with NHTSA.
- GM’s Safety and Field Action Decision Authority (SFADA) reviewed the status of the investigation on June 14, 2018. SFADA asked the investigator to conduct additional testing and analysis, including an inspection of vehicles in the field for abnormal seat heater functionality.
- Representatives from GM discussed the investigation with NHTSA on June 20, July 24 and August 16, 2018. Additional testing and analysis was ongoing throughout this time, including forensic analysis of potentially affected vehicles in field.
- On August 27, 2018, GM’s Open Investigation Review (OIR) board recommended a safety recall to deactivate the automatic seat heating functionality in these vehicles. SFADA decided to conduct a safety recall on August 30.
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn.
He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe.
Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap.
AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks.
Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
GM Recalls 2014-16 Cadillac CTS Vehicles for Seat-Heater Fires
General Motors Executive Vice President Global Product Development Mark Reuss introduces the 2016 Cadillac CTS-V – the most powerful vehicle in the brand’s history.
General Motors is recalling ~53,586 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat. In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge, as is required by law. GM has not yet provided a notification schedule. Owners may contact Cadillac customer service at 1-800-458-8006. GM’s number for the recall is 18286. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.safercar.gov.
Recall Timing
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.