Tag Archives: nhtsa

Operator Error – Ford Recalls 2021 Bronco for Bad Airbags

Further review of the supplier’s test data found test anomalies were completely associated with bags folded by one of the six associates assigned to the airbag fold operation. It was eventually determined that this distinct associate began introducing an extra fold operation when reassigned to this fold operation in late June. Continue reading

Posted in quality, recalls, safety | Tagged , , , , , | Leave a comment

GM Recalls 15,000 SUVs for Sudden Stalling

Dealers will replace the fuel pump power control module, free of charge as required by US law. Analysis of field data and returned warranty-replaced parts indicates that the condition was caused by a supplier manufacturing issue by Vitesco Technologies in Seguin Texas. Continue reading

Posted in customer satisfaction, quality, recalls | Tagged , , , , , , , , , , | Leave a comment

Subaru of America Recalls for Sudden Stalling 165K Vehicles

Dealers will replace the low-pressure fuel pump, free of charge as required by US safety regulations. Owner notification letters are not expected to be mailed until September 13, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru’s number for this recall is WRG-21. Continue reading

Posted in customer satisfaction, quality, recalls | Tagged , , , , | Leave a comment

Mercedes-Benz USA Recalls Rear Seatbelts on 2021-22 Models

The rear seatbelt automatic locking retractors may “deactivate early, which can prevent the child restraint system from securing properly.” These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.” Continue reading

Posted in customer satisfaction, quality, recalls | Tagged , , , , | Leave a comment

NHTSA – Urgent Fire Recall Again on 2017-2019 Chevrolet Bolts

GM has issued a new recall affecting the 50,932 Model Year 2017-2019 Chevrolet Bolt vehicles covered under the original recall announced in November 2020 and revised in May 2021. NHTSA is aware of one fire with the interim remedy and two fires with the final remedy. Due to the risk of fire, vehicle owners should continue to park these vehicles outside, away from structures, and not charge them overnight. Continue reading

Posted in customer satisfaction, recalls, safety | Tagged , , , , | 1 Comment

Three More Ford Recalls – 885,569 F-Series, Explorers, Aviators

The largest recall and the one with associated injury claims covers 2013-2017 Ford Explorer vehicles that may experience a seized cross-axis ball joint. Ford is issuing this safety recall for approximately 774,696 2013-2017 Ford Explorer vehicles that may experience a seized cross-axis ball joint that may cause a fractured rear suspension toe link. Affected vehicles may experience a clunk noise, unusual handling, or a misaligned rear wheel. Fracture of a rear toe link significantly diminishes steering control, increasing the risk of a crash. Continue reading

Posted in customer satisfaction, litigation, recalls | Tagged , , , , | Leave a comment

Ram HD Cab Chassis Vehicles with Cummins Diesels Recalled

The Cummins engine calibration software may not warn about low oil volume. This safety defect can result in engine compartment fires caused by oil leaks started by connecting rod failures. Continue reading

Posted in customer satisfaction, recalls | Tagged , , , , , , | Leave a comment

Park It! Wheels Falling Off Ford 2021 Super Duty Pickups

Owner notifications begin this week. Customers will be instructed not to drive their vehicle until it can be verified that the front-wheel hub extender nuts are tightened to specification – by contacting their dealer to have the service completed at their location or towed to a dealership. The Ford reference number for this recall is 21S26. Continue reading

Posted in customer satisfaction, recalls, safety | Tagged , , , , , , | Leave a comment