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Category Archives: quality
F-Series Fuel Tanks Falling Out – Ford Recalls 223,472 Pickups
Ford Motor is recalling model-year 2023-2027 F-Series pickups because the fuel tank may be incorrectly secured and leak fuel, or detach from the vehicle while driving. Continue reading
Triumph Motorcycles Recalls TF450 Models
Triumph Motorcycles is recalling 2025 and 2026 Triumph TF450 Closed Course Competition Motorcycles because of the risk of serious injury or death from a crash hazard. The engine rocker arm on the recalled motorcycles can seize or stick and the exhaust valves can remain open or break. Continue reading
Chrysler Recalls 239,000 Ram Pickups for Camera Failures
A radio software error may cause the rearview camera image to fail. No driver warning occurs. Continue reading
Ford Recalls 150,000 Mustangs for Sudden Drive Power Loss
“In affected vehicles, the engine compartment wiring harness ground eyelet terminals may experience fatigue fracture. Depending on which ground eyelet fractures, this condition may result in a loss of motive power, loss of right and/or left headlamps, loss of windshield washer fluid pump function, loss of air conditioning, and/or an inoperable engine cooling fan,” Ford said in the mandatory safety defect recall filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading
Posted in auto news, manufacturing, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ford Mustang my 2024-2026 Recall 26C40s, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Mustang recall 26V547 or 26V-547, X @KenAutoinformed
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Toyota Recalls Tacoma and Tacoma Hybrid Pickup Trucks
“The subject vehicles are equipped with front and rear shock absorbers that have an external oil reservoir attached to the shock absorber using a welded flange of a certain length. The untreated metal surfaces between the flange, reservoir, and the shock absorber can corrode over time due to moisture intrusion. The corrosion buildup can create an expansive force on the welds securing the reservoir to the shock absorber, which can lead to weld failure.
“In some cases, the reservoir can detach from the shock absorber. If the reservoir detaches while driving, it can create a road hazard, potentially increasing the risk of a crash or an injury to another road user,” Toyota said in the mandatory recall filing made public by the National Highway Traffic Safety Administration (NHTSA). Continue reading
Posted in customer satisfaction, quality, recalls
Tagged AutoInformed news, autoinformed.com, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Tacoma recall 26V514 or 26V-514, Tacoma recalls 26TB14 and 26TA14, Thyssenkrupp Bilstein of America, X @KenAutoinformed
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Software Recall – 500,000 Toyota Camry Hybrids
Toyota Motor Engineering & Manufacturing (NYSE: TM, 7203T) is recalling more than 500,000 model year 2025-2026 Camry Hybrid vehicles. The Visteon Corporation Mexican-built instrument cluster display may fail during vehicle startup.
“The subject vehicles are equipped with a 7-inch display combination meter, which controls certain vehicle functions and displays various information in the instrument panel. At vehicle startup, an error may occur in the startup sequence for this combination meter that can cause the combination meter to become blank,” Toyota said in the mandatory safety defect recall filing made public this morning by the National Highway Traffic Safety Administration (NHTSA). Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, quality, recalls, safety, software recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA 26V511 or 26V- 511, Toyota Instrument Cluster failure recall, Toyota recalls 26TB16 and 26TA16, visteon, X @KenAutoinformed
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Seat Belt Recalls – Alfa Romeo Tonales and Dodge Hornets
Chrysler (aka FCA US) is recalling ~49,000 model year 2023-2025 Dodge Hornet and 2023-2026 Alfa Romeo Tonale vehicles. The rear outboard seat belts may become twisted and fail to retract properly. No warning is given before the failure.*
“Seat belts that do not freely retract or maintain tension do not provide the designed occupant restraint function, which can increase the risk of injury to occupants during certain types of crashes, FCA US told the National Highway Traffic Safety Administration (NHTSA), which made the recall public this morning. FCA US will conduct a voluntary safety recall to replace the rear outboard seat belt retractors from Autoliv ASP. The remedy component is a new seat belt retractor. Dealers will replace the retractors, free of charge as required by Federal Motor Vehicle Safety regulations. Continue reading
Posted in auto news, customer satisfaction, manufacturing, public health, quality, recalls, safety
Tagged 2023-2025 Dodge Hornet recall 84D, 2023-2026 Alfa Romeo Tonale recall 84D, auto industry commentary, AutoInformed news, autoinformed.com, Autoliv ASP seat belt recalls, automotive blog, Automotive news and analysis, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA FCA Seat Belt Retractor 26V510 or 26V-510, X @KenAutoinformed
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Brawley GTS ROVS Recalled for Sudden Acceleration
“Consumers should stop using their vehicles immediately and contact Vanderhall North America for instructions on how to update their vehicles to at least firmware version 7.1.0 through the Vanderhall customer mobile app. The updated software was released on 15 April 2026, and can be identified by the Vanderhall logo. Owners requiring assistance updating their firmware should contact their dealer or Vanderhall directly for assistance,” Vanderhall said in a recall filing released by the Consumer Product Safety Commission. Continue reading
Posted in customer satisfaction, electric vehicles, public health, quality, recalls, software recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Consumer Product Safety Commission, cpsc, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, Recalls for Brawley GTS Electric Recreational Off Highway Vehicles, ROV safety recalls, X @KenAutoinformed
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J.D. Power 2026 APEAL Scores Rise Again
“Automakers have made real progress in reducing problems, but JD Power data makes it clear that quality alone isn’t enough,” said Frank Hanley, senior director of auto benchmarking at JD Power. “Owners are most enthusiastic when their vehicle not only works reliably but also feels thoughtfully designed and offers comfortable interiors, useful storage and technology that’s easy to live with. The brands that get both sides of that equation right see the strongest advocacy from their customers.” Continue reading
Posted in auto news, awards, customer satisfaction, engineering, manufacturing, news analysis, quality
Tagged auto benchmarking at JD Power, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Frank Hanley, J.D. Power 2026 APEAL Scores, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, X @KenAutoinformed
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Jeep Grand Wagoneer, Grand Wagoneer L Brake Recalls
Chrysler* (FCA US) is recalling ~120,000 2026 model year Jeep Grand Wagoneer and Jeep Grand Wagoneer L SUVs. The brake system control module software may cause a loss of electronic stability control and a loss of electronic brake assist. These SUVs go not comply with the requirements of Federal Motor Vehicle Safety Standard numbers 126, “Electronic Stability Control Systems” and 135, “Light Vehicle Brake Systems.” The supplier is ZF group. Continue reading
Posted in auto news, customer satisfaction, electronics, manufacturing, quality, safety, software recalls
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Brake System Control Module recall, FCA US Jeep Recalls, FMVSS Nos.126 and 135, Ken Zino, Ken Zino commenting as AutoCrat, nhtsa recall, X @KenAutoinformed, ZF Group recalls
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Ford Mustang Recalls – Sudden Power Loss, Washer/Wipers
Ford Motor Company (NYSE: F)) is recalling ~43,000 2021-2023 model-year Mustang Mach E vehicles for powertrain [primary drive unit or PDU- AutoCrat] failures. It is also recalling 2024-2026 Mustang and 2025-2026 Mustang GTD models for defective wiper and washer systems. All told ~111,000 Mustangs are affected. The most serious safety defect is a powertrain failure (NHTSA recall 26V417 or 26V-417, Ford 26S50) that results from Mexican supplied Borg Warner PDU for the 2021-2023 Mustang Mach E. The rear-wheel drive vehicles a rear differential pinion shaft may fracture without warning. Continue reading
Posted in auto news, customer satisfaction, engineering, manufacturing, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ford Motor recalls, Ford Mustang recall 26S50, Ford Mustang Wiper Washer Recall26C32, Ken Zino, Ken Zino commenting as AutoCrat, NHTSA Mustang recall 26V417 or 26V-417, NHTSA Mustang wiper/washer recall 26V418 or 26V-418, Valeo Mexico safety defect recalls, X @KenAutoinformed
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Park Outside! Kia Recalls ~463,000 Telluride Models for Fires
“Owners are advised to park outside and away from structures until the recall repair is complete,” Kia said in the mandatory safety defect filing that the National Highway Traffic Safety Administration (NHTSA) made public this morning. Continue reading
Posted in auto news, customer satisfaction, electronics, engineering, manufacturing, news analysis, public health, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino, Ken Zino commenting as AutoCrat, KIA 2022-2024 EV6 and 2024 EV9 models battery fire recall SC375, Kia EV6 and EV9 NHTSA battery fired recall 26V431 or 26V-431, Kia Telluride seat fire recall SC374, NHTSA Kia fire recall 24V407 or 24V-407, NHTSA Kia Telluride fire recall 26V430 or 26V-430, X @KenAutoinformed
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Honda Recalls ~326,000 Odysseys for Bad Rearview Cameras
“The defect was caused by two contributing factors. First, the specification for the rearview camera housing boss hole was inadequate for the mounting screw. Second, due to variations in the positioning of the housing on the assembly jig, the mounting screw is susceptible to being misaligned during assembly. As a result, the stress generated during screw fastening exceeded the material strength of the boss, causing it to crack. Through environmental exposure (thermal expansion/freezing of trapped water), these cracks can expand, allowing water to penetrate the interior of the assembly,” Honda told NHTSA. [This causes the printed circuit board (PCB) to corrode and fail – AutoCrat.] Continue reading
Posted in auto news, connected vehicles, customer satisfaction, electronics, engineering, public health, quality, recalls, safety
Tagged 2018 - 2020 Honda Odyssey Rearview Camera Recall, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino, Ken Zino commenting as AutoCrat, NHTSA Odyssey Recall 26V423 or 26V-423, Odyssey camera recall NHTSA 20V-438, X @KenAutoinformed
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By the Seat of Their Pants – Premium Seats Lag in Quality?
Along with findings from the JD Power 2026 U.S. APEAL Study, which show premium brands no longer hold a clear advantage across key ownership attributes, this year’s results reveal that mass market brands now outperform premiums in seat satisfaction Continue reading →