Category Archives: quality

Connectivity Snags Haunt Improvements in New-Vehicle Quality

Posted on 25 June 2026 by Ken Zino

“As more technology is introduced into vehicles, keeping the experience simple matters more than ever,” said Frank Hanley, senior director of auto benchmarking at JD Power. “The biggest gains in quality come from features that are easy to use—simple controls, less-intrusive driver assistance and software that works the way customers expect. When technology becomes too complicated, the likelihood of customers experiencing a problem rises considerably.” Continue reading →

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Ford Recalls Expand – Six More Covering ~172,000 Vehicles

Posted on 22 June 2026 by Ken Zino

Ford Motor Company (NYSE: F) is conducting six more recalls according to data released today by the National Highway Traffic Safety Administration taken from the mandatory safety defect recall filings with the division of the U.S. Department of Transportation (NHTSA recalls 26V373 or 26V-373 sequentially through to 26V378.) Ford is operating under a NHTSA consent decree. [The Ford NHTSA consent order is a binding agreement issued on 14 November 2024, resolving allegations that the automaker failed to comply with federal recall requirements regarding defective rearview cameras. It includes a $165 million civil penalty, marking the second-largest in the agency’s 54-year history – AutoCrat.]*

The latest safety defects are headlamps, power windows, gear selector indication, transmission failures, and the lane center assist system transmission downshifting unexpectedly into first gear. Approximately 172,000 vehicles are affected. Several of the recalls are the result of improperly repaired previous Ford Motor safety defect recalls. Continue reading →

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Ford Bronco, Maverick Recalls for Front Suspension Failures

Posted on 16 June 2026 by Ken Zino

Ford Motor Company (NYSE Ford) is recalling 2021-2026 model-year Bronco Sport and 2022-2026 model-year Maverick light trucks. The front lower control arm ball joints may have been incorrectly installed or incorrectly repaired at the vehicle assembly plant, allowing the control arm to disconnect from the front wheel knuckle. Owners should not drive the trucks until the recall has been performed.

“An incorrect assembly or repair that results in partial engagement of the ball stud to the knuckle may result in lower control arm ball joint separation from the knuckle which may result in loss of vehicle control while driving, increasing the risk of crash,” Ford said in the mandatory safety defect recall d filling made public by the National Traffic Safety Administration (NHTSA) yesterday. Continue reading →

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Fires Park Outside! – Chrysler Pacifica Plug-In Hybrid EVs

Posted on 15 June 2026 by Ken Zino

“Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge,” Chrysler said in the mandatory safety defect filing made public this morning by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading →

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Large Honda and Acura Recall Started for Suspension Failures

Posted on 11 June 2026 by Ken Zino

Dealers will inspect the rear sub-frame and install a rear sub-frame reinforcement kit and, as necessary, repair or replace the rear sub frame components, free of charge as required by U.S. law. Owner notification letters are not expected to be mailed until 7 July 2026. Continue reading →

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Magna CEO Swamy Kotagiri Speaking on Decisions That Will Shape the Next Decade of Automotive Manufacturing

Posted on 9 June 2026 by Ken Zino

“There is no single future. We are no longer moving towards one predictable outcome. We are navigating in multiple plausible futures or paths at a time, and you see that in the different adoption curves. Across regions, you see different investment logic across companies and obviously different policy priorities by margin. Electrification is a good example. The direction is clear for the long term. But the pace and the path are not uniform, and that creates fragmentation. Product mix evolves differently by region. We are seeing that investment timing varies. Industrial policies influence footprint decisions in real time.

“Historically, success came from getting the forecast right. Today’s success comes from staying effective when the forecast is wrong. So the shift is pretty fundamental from optimizing for one expected future to building systems that can perform across several realities. So that’s a different capability and increasingly a competitive one,” said Magna CEO Swamy Kotagiri. Continue reading →

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Wheels Off? GM Front Wheel Bolt Recall on 24-in Wheels

Posted on 1 June 2026 by Ken Zino

If a bolt breaks or completely loosens during vehicle operation, additional load could be placed on the three remaining bolts and lead to partial loss of vehicle control, increasing the risk of a crash. Continue reading →

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Airbag Failures – American Honda Recalls ~99,000 Vehicles

Posted on 1 June 2026 by Ken Zino

Honda (American Honda Motor Co.) is recalling ~99,000 Acura and Honda models because the front passenger seat weight-sensor may crack and short circuit, which can cause the airbags to deploy unintentionally during a crash. This is an expansion of a previous recall for the same safety defect.

“In the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an occupant (infant in child seat, child, or person smaller than AF5) for whom deployment should be suppressed, increasing the risk of injury.” Honda said in the mandatory safety defect filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading →

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Chinese Junk Watch – E-Bully Youth Electric 1000W ATVs

Posted on 25 May 2026 by Ken Zino

The Consumer Products Safety Commission (CPSC) warns that E-Bully Youth Electric 1000W ATVs sold under various brand names including “Seangles” and “Offroad Mall” fail to comply with mandatory U.S. Federal ATV safety standards. They create a risk of serious injury or death.

“The youth ATVs fail to meet mechanical suspension requirements, and the reverse indicator light fails to illuminate, posing a crash hazard. The parking brakes fail to hold, posing a collision hazard. Additionally, the surfaces near the footwell can reach high temperatures posing a risk of severe burns,” CPSC said in a release. Continue reading →

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Chrysler Recalls Jeep Cherokee Models for PTU Failures

Posted on 18 May 2026 by Ken Zino

Chrysler (FCA US) is recalling ~62,000 2019-2023 model year Jeep Cherokee vehicles. The Dauch Corporation supplied power transfer unit (PTU) may fail resulting in the sudden loss of power or parked vehicle rollaways. The driver may notice a Service 4WD message, noise, vibration or change in drive quality.

“Some 2019-2023 MY Jeep Cherokee vehicles may have been built with two-speed Power Transfer Unit (PTU) which may fail internally,” FCA said in the mandatory safety defect filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. “A loss of motive power can cause a vehicle crash without prior warning. A vehicle that rolls in PARK can cause a vehicle crash without prior warning or injury to others outside the vehicle.” Continue reading →

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Death Risk – Honda Motor Recalls Off-Road Motorcycles

Posted on 4 May 2026 by Ken Zino

American Honda is recalling model-year 2025-2026 Honda off-road motorcycles, according to the U.S.* Consumer Product Safety Commission. Motorcycle model numbers CRF250R/RX/RWE or CRF450R/RX/RWE have a risk of serious injury or death due to a crash hazard. The motorcycles were sold at Honda Powersports dealers nationwide from June 2024 through March 2026 for $8900 – $13,200.

The handlebar’s clamp can unexpectedly cause the handlebar to rotate. Consumers should stop using the recalled off-road motorcycles immediately and contact an authorized Honda Powersports dealer to schedule an appointment for a free inspection and if necessary, a replacement of the handlebar’s clamp at the dealer’s location. Continue reading →

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Ford Motor Recalls for Brakes, Wheel Loss, Rollaways, Fires

Posted on 27 April 2026 by Ken Zino

Ford Motor Company (NYSE: F) is recalling ~150,000 vehicles for a variety of safety defects involving brake failures wheels coming off, fires and rollaways. The largest recall involves  model year 2024-2026 Ranger pickup trucks. The sun visor or headliner wiring from a supplier (Versigent) can cause a fire inside the cab.

“A short in the power takeout for the right or left sun visor assembly may create heat or spark, resulting in fire in the A-pillar area. When a damaged wire creates a short to ground, heat or spark at this short may also cause smoke, burn, melt or fire. A driver may experience flickering or inoperative sun visor mirror lights and overhead console lights prior to a smoking, melting or fire event,” Ford said in the mandatory safety defect recall filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading →

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Airbag Malware – Honda Recalls ~440,000 Odyssey Vans

Posted on 15 April 2026 by Ken Zino

“The SRS ECU deployment threshold margin calibration was too sensitive to under-body impacts, which could cause the side curtain or side airbags to deploy unexpectedly when subjected to strong impacts caused by potholes, speed bumps, or debris on the road, increasing the risk of a crash or injury. As of 2 April 2026, there have been 25 reports of injury and no reports of death related to this issue from 24 January 2017 until today. Continue reading →

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CARFAX Report Now Predicts a Vehicle’s Future

Posted on 7 April 2026 by Ken Zino

“This marks an important milestone for CARFAX and for the people who rely on our data every day,” said Paul Nadjarian, Chief Product Officer at CARFAX. “With over 151,000 data sources and more than 35 billion records, we’re introducing a powerful new insight into a vehicle’s lifecycle. Much like a crystal ball, our future Reliability will help shoppers understand the road ahead, including what repairs to anticipate and what they may cost, and soon, insights into how long that car will last – empowering consumers to buy with confidence and help them plan ahead.” Continue reading →

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Volkswagen Recalls 2025 Jetta and Taos Vehicles for IP failures

Posted on 6 April 2026 by Ken Zino

“When the ignition is switched on, the instrument cluster may read incorrect or corrupt Non-Volatile Memory (NVM) data required for proper system initialization. If invalid data is detected, the software discards the data and applies default configuration values. However, the instrument cluster and the immobilizer system are not designed to operate using these default values, which can result in the instrument cluster failing to function as intended. Software revisions introduced over time significantly increased NVM access and data traffic within the instrument cluster, thereby increasing the likelihood of NVM-related errors,” Volkswagen said in the required safety defect recall filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading →

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