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Category Archives: quality
GM Recalls 15,000 SUVs for Sudden Stalling
Dealers will replace the fuel pump power control module, free of charge as required by US law. Analysis of field data and returned warranty-replaced parts indicates that the condition was caused by a supplier manufacturing issue by Vitesco Technologies in Seguin Texas. Continue reading
No Surprises in J.D. Power 2021 U.S. Initial Quality Study
“Owners are caught in the middle when vehicle and phone technologies don’t properly connect,” said Dave Sargent, vice president of automotive quality at J.D. Power. “This year there are many examples of smartphone technology not working as intended in new vehicles. With more vehicles being fitted with the wireless technology owners want, the study reveals an increase in connectivity problems between smartphones and vehicles, leaving many owners unhappy.” Continue reading
Bridgestone Recalls Alenza, Dueler, Ecopia, Turanza and Firestone Destination Tires for Leaks
A Tire Laser Marking System which uses laser light to mark certain information on tire sidewalls, malfunctioned. The malfunction caused the laser to remain stationary and burn a pinhole into the tire sidewall near the first digit of the Tire Identification Number date code – the last 4- digits of the TIN. Continue reading
What Car? Britain’s Most and Least Reliable Cars
“Our latest study also shows that a high price tag isn’t always a guarantee of reliability, because some of Britain’s cheapest cars are among the most reliable,” said What Car? editor Steve Huntingford. Continue reading
Posted in customer satisfaction, quality
Tagged auto industry commentary, autoinformed.com, Ken Zino, What Car?
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Chinese Junk Watch – Six More Recalls from CPSC
CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. However, in AutoInformed’s view, Chinese products remain a problem both in their design and manufacturing quality control. Herewith are some of the latest in Chinese Junk. Continue reading
Confirmed: General Motors to Recall more Bolt EVs at $1B Cost
General Motors is expanding the current Chevrolet Bolt EV recall to cover the remaining 2019 and all 2020-2022 model year vehicles, including the Bolt EUV. With this expansion, all Chevrolet Bolt electric vehicles are now recalled due to the risk … Continue reading
Operator Error – Ford Recalls 2021 Bronco for Bad Airbags
Further review of the supplier’s test data found test anomalies were completely associated with bags folded by one of the six associates assigned to the airbag fold operation. It was eventually determined that this distinct associate began introducing an extra fold operation when reassigned to this fold operation in late June. Continue reading →