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Category Archives: quality
Ford Mustang Recalls – Sudden Power Loss, Washer/Wipers
Ford Motor Company (NYSE: F)) is recalling ~43,000 2021-2023 model-year Mustang Mach E vehicles for powertrain [primary drive unit or PDU- AutoCrat] failures. It is also recalling 2024-2026 Mustang and 2025-2026 Mustang GTD models for defective wiper and washer systems. All told ~111,000 Mustangs are affected. The most serious safety defect is a powertrain failure (NHTSA recall 26V417 or 26V-417, Ford 26S50) that results from Mexican supplied Borg Warner PDU for the 2021-2023 Mustang Mach E. The rear-wheel drive vehicles a rear differential pinion shaft may fracture without warning. Continue reading
Posted in auto news, customer satisfaction, engineering, manufacturing, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ford Motor recalls, Ford Mustang recall 26S50, Ford Mustang Wiper Washer Recall26C32, Ken Zino, Ken Zino commenting as AutoCrat, NHTSA Mustang recall 26V417 or 26V-417, NHTSA Mustang wiper/washer recall 26V418 or 26V-418, Valeo Mexico safety defect recalls, X @KenAutoinformed
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Park Outside! Kia Recalls ~463,000 Telluride Models for Fires
“Owners are advised to park outside and away from structures until the recall repair is complete,” Kia said in the mandatory safety defect filing that the National Highway Traffic Safety Administration (NHTSA) made public this morning. Continue reading
Posted in auto news, customer satisfaction, electronics, engineering, manufacturing, news analysis, public health, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino, Ken Zino commenting as AutoCrat, KIA 2022-2024 EV6 and 2024 EV9 models battery fire recall SC375, Kia EV6 and EV9 NHTSA battery fired recall 26V431 or 26V-431, Kia Telluride seat fire recall SC374, NHTSA Kia fire recall 24V407 or 24V-407, NHTSA Kia Telluride fire recall 26V430 or 26V-430, X @KenAutoinformed
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Honda Recalls ~326,000 Odysseys for Bad Rearview Cameras
“The defect was caused by two contributing factors. First, the specification for the rearview camera housing boss hole was inadequate for the mounting screw. Second, due to variations in the positioning of the housing on the assembly jig, the mounting screw is susceptible to being misaligned during assembly. As a result, the stress generated during screw fastening exceeded the material strength of the boss, causing it to crack. Through environmental exposure (thermal expansion/freezing of trapped water), these cracks can expand, allowing water to penetrate the interior of the assembly,” Honda told NHTSA. [This causes the printed circuit board (PCB) to corrode and fail – AutoCrat.] Continue reading
Posted in auto news, connected vehicles, customer satisfaction, electronics, engineering, public health, quality, recalls, safety
Tagged 2018 - 2020 Honda Odyssey Rearview Camera Recall, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino, Ken Zino commenting as AutoCrat, NHTSA Odyssey Recall 26V423 or 26V-423, Odyssey camera recall NHTSA 20V-438, X @KenAutoinformed
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Ford and Lincoln Recalls For Bad Pedestrian Backup Warnings
Ford Motor Company (NYSE: F) is recalling more than 66,000 2024-2027 model-year Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.* The Phoenix Audio System supplied by Harmon International has a software error in the Digital Signal Processing Module This is an expansion of NHTSA Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Continue reading
Posted in auto news, customer satisfaction, electronics, engineering, public health, quality, safety, software recalls
Tagged 25SA2, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ford Motor pedestrian warning sound recall, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Ford Motor hybrid recall 26V415 or 26V-415, X @KenAutoinformed
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More Ford Motor Recalls for Rollaways ~740,000 Affected
Vehicle rollaways continue to plague Ford Motor Company (NYSE: F) vehicles according to the latest safety defect recall filings with the National Highway Traffic Safety Administration. More than 740,00 vehicles have a software problem whereby the transmission park pawl may engage while the vehicle is in motion, severely damaging the park system. Affected vehicles were built from 8 January 2020, to 8 October 2021. All are equipped with the so-called with park-by-wire system and 10R80 automatic transmissions.
“In the event of transmission park system damage, the ability of the transmission park feature to hold the vehicle if the parking brake is not applied may be affected. Unintended movement in Park increases the risk of a crash or injury,” Ford said in the mandatory safety defect recall filing with the National Highway Traffic Safety Administration. Continue reading
Posted in auto news, customer satisfaction, electronics, engineering, quality, safety, software recalls
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ford Expedition recalls, Ford Explorer Recalls, Ford F-150 recalls, Ford Motor recall 26S48, Ken Zino, Ken Zino commenting as AutoCrat, Lincoln Aviator recalls, Lincoln Navigator Recalls, NHTSA Ford Motor recall 26V402 or 26V-402, X @KenAutoinformed
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Sudden EV Power Loss – Toyota BZ, Lexus RZ, Subaru Solterra Recalled
Toyota Motor Engineering & Manufacturing (NYSE: TM, 7203T) is recalling ~21,000 model-year 2026 Toyota BZ, Lexus RZ, and Subaru Solterra battery electric vehicles. The Denso-supplied electronic control unit (Battery ECU) that controls the high-voltage battery may experience a fault, resulting in a sudden loss of drive power.
“Toyota observed certain diagnostic data during development testing of a new Plug-in Hybrid Electric Vehicle (PHEV) model. After investigation, Toyota found that the memory in the battery ECU can fail an operation check because a part of the memory address location utilized by the battery control IC overlaps with a part utilized by the monitoring IC. The monitoring IC could repeatedly overwrite data at the same memory address used by the battery control IC when the memory operational check cycle matches the monitoring IC’s write operation cycle,” Toyota said in the mandatory safety defect recall filling made published by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading
Posted in auto news, connected vehicles, customer satisfaction, electric vehicles, electronics, engineering, news analysis, quality, safety, software defined vehicles, software recalls
Tagged 49 CFR § 573, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino, Ken Zino commenting as AutoCrat, Lexus and Toyota recalls 26LA07 and 26TA11, NHTSA Recall 26V393 or 26V-393, X @KenAutoinformed
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Connectivity Snags Haunt Improvements in New-Vehicle Quality
“As more technology is introduced into vehicles, keeping the experience simple matters more than ever,” said Frank Hanley, senior director of auto benchmarking at JD Power. “The biggest gains in quality come from features that are easy to use—simple controls, less-intrusive driver assistance and software that works the way customers expect. When technology becomes too complicated, the likelihood of customers experiencing a problem rises considerably.” Continue reading
Posted in auto news, awards, connected vehicles, customer satisfaction, distracted driving, electronics, news analysis, quality, safety, shows and events, software defined vehicles
Tagged Android Auto and Apple CarPlay, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, body panel fit and finish, driving assistance alerts, electric vehicle range, Frank Hanley, J.D. Power 2026 IQS, JD Power 2026 IQS, Ken Zino, Ken Zino commenting as AutoCrat, road noise, X @KenAutoinformed
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Ford Recalls Expand – Six More Covering ~172,000 Vehicles
Ford Motor Company (NYSE: F) is conducting six more recalls according to data released today by the National Highway Traffic Safety Administration taken from the mandatory safety defect recall filings with the division of the U.S. Department of Transportation (NHTSA recalls 26V373 or 26V-373 sequentially through to 26V378.) Ford is operating under a NHTSA consent decree. [The Ford NHTSA consent order is a binding agreement issued on 14 November 2024, resolving allegations that the automaker failed to comply with federal recall requirements regarding defective rearview cameras. It includes a $165 million civil penalty, marking the second-largest in the agency’s 54-year history – AutoCrat.]*
The latest safety defects are headlamps, power windows, gear selector indication, transmission failures, and the lane center assist system transmission downshifting unexpectedly into first gear. Approximately 172,000 vehicles are affected. Several of the recalls are the result of improperly repaired previous Ford Motor safety defect recalls. Continue reading
Posted in auto news, customer satisfaction, engineering, manufacturing, news analysis, public health, quality, recalls, safety, software recalls
Tagged 26C29, 26S42, 26S43, 26S44, 26S45, 26V374, 26V375, 26V376, 26V377, 26V378, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ford Motor recall 26C28, Ken Zino commenting as AutoCrat, Ken Zino of AutoInformed, National Highway Traffic Safety Administration, NHTSA recall26V373, NHTSA recalls, X @KenAutoinformed
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Ford Bronco, Maverick Recalls for Front Suspension Failures
Ford Motor Company (NYSE Ford) is recalling 2021-2026 model-year Bronco Sport and 2022-2026 model-year Maverick light trucks. The front lower control arm ball joints may have been incorrectly installed or incorrectly repaired at the vehicle assembly plant, allowing the control arm to disconnect from the front wheel knuckle. Owners should not drive the trucks until the recall has been performed.
“An incorrect assembly or repair that results in partial engagement of the ball stud to the knuckle may result in lower control arm ball joint separation from the knuckle which may result in loss of vehicle control while driving, increasing the risk of crash,” Ford said in the mandatory safety defect recall d filling made public by the National Traffic Safety Administration (NHTSA) yesterday. Continue reading
Posted in auto news, customer satisfaction, manufacturing, quality, recalls, safety
Tagged .Ford Bronco and Maverick suspension recall 26S36, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ford Hermosillo Stamping and Assembly Plant, Ken Zino commenting as AutoCrat, Ken Zino of AutoInformed, NHTSA Bronco Maverick recall suspension recall 26V340 or 26V-340, X @KenAutoinformed
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Fires Park Outside! – Chrysler Pacifica Plug-In Hybrid EVs
“Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge,” Chrysler said in the mandatory safety defect filing made public this morning by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading
Large Honda and Acura Recall Started for Suspension Failures
Dealers will inspect the rear sub-frame and install a rear sub-frame reinforcement kit and, as necessary, repair or replace the rear sub frame components, free of charge as required by U.S. law. Owner notification letters are not expected to be mailed until 7 July 2026. Continue reading
Posted in auto news, customer satisfaction, news analysis, quality, recalls, safety
Tagged American Honda Motor Co., auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Honda Acura rear suspension recall NHTSA 26V367 or 26V-367, Honda recalls AOU and AOT, Ken Zino commenting as AutoCrat, Ken Zino of AutoInformed, X @KenAutoinformed
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Wheels Off? GM Front Wheel Bolt Recall on 24-in Wheels
If a bolt breaks or completely loosens during vehicle operation, additional load could be placed on the three remaining bolts and lead to partial loss of vehicle control, increasing the risk of a crash. Continue reading
Posted in auto news, customer satisfaction, news analysis, people, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, GM wheel bolt recall N262554630, Ken Zino commenting as AutoCrat, Ken Zino of AutoInformed, National Highway Traffic Safety Administration, NHTSA GM wheel bolt recall 26V304 or 26V-304, X @KenAutoinformed
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Airbag Failures – American Honda Recalls ~99,000 Vehicles
Honda (American Honda Motor Co.) is recalling ~99,000 Acura and Honda models because the front passenger seat weight-sensor may crack and short circuit, which can cause the airbags to deploy unintentionally during a crash. This is an expansion of a previous recall for the same safety defect.
“In the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an occupant (infant in child seat, child, or person smaller than AF5) for whom deployment should be suppressed, increasing the risk of injury.” Honda said in the mandatory safety defect filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading
Posted in auto news, customer satisfaction, manufacturing, mobility company, news analysis, public health, quality, recalls, safety
Tagged Aisin Electronics Illinois airbag sensor recalls, American Honda safety defect recalls, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Honda and Acura air bag failure recall NHTSA 26V332 or 26V-332, Ken Zino commenting as AutoCrat, Ken Zino of AutoInformed, National Highway Traffic Safety Administration, X @KenAutoinformed
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Jeep Grand Wagoneer, Grand Wagoneer L Brake Recalls
Chrysler* (FCA US) is recalling ~120,000 2026 model year Jeep Grand Wagoneer and Jeep Grand Wagoneer L SUVs. The brake system control module software may cause a loss of electronic stability control and a loss of electronic brake assist. These SUVs go not comply with the requirements of Federal Motor Vehicle Safety Standard numbers 126, “Electronic Stability Control Systems” and 135, “Light Vehicle Brake Systems.” The supplier is ZF group. Continue reading →