Category Archives: quality

Seat Belt Recalls – Alfa Romeo Tonales and Dodge Hornets

Chrysler (aka FCA US) is recalling ~49,000 model year 2023-2025 Dodge Hornet and 2023-2026 Alfa Romeo Tonale vehicles. The rear outboard seat belts may become twisted and fail to retract properly. No warning is given before the failure.*

“Seat belts that do not freely retract or maintain tension do not provide the designed occupant restraint function, which can increase the risk of injury to occupants during certain types of crashes, FCA US told the National Highway Traffic Safety Administration (NHTSA), which made the recall public this morning. FCA US will conduct a voluntary safety recall to replace the rear outboard seat belt retractors from Autoliv ASP. The remedy component is a new seat belt retractor. Dealers will replace the retractors, free of charge as required by Federal Motor Vehicle Safety regulations. Continue reading

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Brawley GTS ROVS Recalled for Sudden Acceleration

“Consumers should stop using their vehicles immediately and contact Vanderhall North America for instructions on how to update their vehicles to at least firmware version 7.1.0 through the Vanderhall customer mobile app. The updated software was released on 15 April 2026, and can be identified by the Vanderhall logo. Owners requiring assistance updating their firmware should contact their dealer or Vanderhall directly for assistance,” Vanderhall said in a recall filing released by the Consumer Product Safety Commission. Continue reading

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J.D. Power 2026 APEAL Scores Rise Again

“Automakers have made real progress in reducing problems, but JD Power data makes it clear that quality alone isn’t enough,” said Frank Hanley, senior director of auto benchmarking at JD Power. “Owners are most enthusiastic when their vehicle not only works reliably but also feels thoughtfully designed and offers comfortable interiors, useful storage and technology that’s easy to live with. The brands that get both sides of that equation right see the strongest advocacy from their customers.” Continue reading

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Jeep Grand Wagoneer, Grand Wagoneer L Brake Recalls

Chrysler* (FCA US) is recalling ~120,000 2026 model year Jeep Grand Wagoneer and Jeep Grand Wagoneer L SUVs. The brake system control module software may cause a loss of electronic stability control and a loss of electronic brake assist. These SUVs go not comply with the requirements of Federal Motor Vehicle Safety Standard numbers 126, “Electronic Stability Control Systems” and 135, “Light Vehicle Brake Systems.” The supplier is ZF group. Continue reading

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Ford Mustang Recalls – Sudden Power Loss, Washer/Wipers

Ford Motor Company (NYSE: F)) is recalling ~43,000 2021-2023 model-year Mustang Mach E vehicles for powertrain [primary drive unit or PDU- AutoCrat] failures. It is also recalling 2024-2026 Mustang and 2025-2026 Mustang GTD models for defective wiper and washer systems. All told ~111,000 Mustangs are affected. The most serious safety defect is a powertrain failure (NHTSA recall 26V417 or 26V-417, Ford 26S50) that results from Mexican supplied Borg Warner PDU for the 2021-2023 Mustang Mach E. The rear-wheel drive vehicles a rear differential pinion shaft may fracture without warning. Continue reading

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Park Outside! Kia Recalls ~463,000 Telluride Models for Fires

“Owners are advised to park outside and away from structures until the recall repair is complete,” Kia said in the mandatory safety defect filing that the National Highway Traffic Safety Administration (NHTSA) made public this morning. Continue reading

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Honda Recalls ~326,000 Odysseys for Bad Rearview Cameras

“The defect was caused by two contributing factors. First, the specification for the rearview camera housing boss hole was inadequate for the mounting screw. Second, due to variations in the positioning of the housing on the assembly jig, the mounting screw is susceptible to being misaligned during assembly. As a result, the stress generated during screw fastening exceeded the material strength of the boss, causing it to crack. Through environmental exposure (thermal expansion/freezing of trapped water), these cracks can expand, allowing water to penetrate the interior of the assembly,” Honda told NHTSA. [This causes the printed circuit board (PCB) to corrode and fail – AutoCrat.] Continue reading

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Ford and Lincoln Recalls For Bad Pedestrian Backup Warnings

Ford Motor Company (NYSE: F) is recalling more than 66,000 2024-2027 model-year Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.* The Phoenix Audio System supplied by Harmon International has a software error in the Digital Signal Processing Module This is an expansion of NHTSA Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Continue reading

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More Ford Motor Recalls for Rollaways ~740,000 Affected

Vehicle rollaways continue to plague Ford Motor Company (NYSE: F) vehicles according to the latest safety defect recall filings with the National Highway Traffic Safety Administration. More than 740,00 vehicles have a software problem whereby the transmission park pawl may engage while the vehicle is in motion, severely damaging the park system. Affected vehicles were built from 8 January 2020, to 8 October 2021. All are equipped with the so-called with park-by-wire system and 10R80 automatic transmissions.

“In the event of transmission park system damage, the ability of the transmission park feature to hold the vehicle if the parking brake is not applied may be affected. Unintended movement in Park increases the risk of a crash or injury,” Ford said in the mandatory safety defect recall filing with the National Highway Traffic Safety Administration. Continue reading

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Sudden EV Power Loss – Toyota BZ, Lexus RZ, Subaru Solterra Recalled

Toyota Motor Engineering & Manufacturing (NYSE: TM, 7203T) is recalling ~21,000 model-year 2026 Toyota BZ, Lexus RZ, and Subaru Solterra battery electric vehicles. The Denso-supplied electronic control unit (Battery ECU) that controls the high-voltage battery may experience a fault, resulting in a sudden loss of drive power.

 “Toyota observed certain diagnostic data during development testing of a new Plug-in Hybrid Electric Vehicle (PHEV) model. After investigation, Toyota found that the memory in the battery ECU can fail an operation check because a part of the memory address location utilized by the battery control IC overlaps with a part utilized by the monitoring IC. The monitoring IC could repeatedly overwrite data at the same memory address used by the battery control IC when the memory operational check cycle matches the monitoring IC’s write operation cycle,” Toyota said in the mandatory  safety defect recall filling made published by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading

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Connectivity Snags Haunt Improvements in New-Vehicle Quality

“As more technology is introduced into vehicles, keeping the experience simple matters more than ever,” said Frank Hanley, senior director of auto benchmarking at JD Power. “The biggest gains in quality come from features that are easy to use—simple controls, less-intrusive driver assistance and software that works the way customers expect. When technology becomes too complicated, the likelihood of customers experiencing a problem rises considerably.” Continue reading

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Ford Recalls Expand – Six More Covering ~172,000 Vehicles

Ford Motor Company (NYSE: F) is conducting six more recalls according to data released today by the National Highway Traffic Safety Administration taken from the mandatory safety defect recall filings with the division of the U.S. Department of Transportation (NHTSA recalls 26V373 or 26V-373 sequentially through to 26V378.) Ford is operating under a NHTSA consent decree. [The Ford NHTSA consent order is a binding agreement issued on 14 November 2024, resolving allegations that the automaker failed to comply with federal recall requirements regarding defective rearview cameras. It includes a $165 million civil penalty, marking the second-largest in the agency’s 54-year history – AutoCrat.]*

The latest safety defects are headlamps, power windows, gear selector indication, transmission failures, and the lane center assist system transmission downshifting unexpectedly into first gear. Approximately 172,000 vehicles are affected. Several of the recalls are the result of improperly repaired previous Ford Motor safety defect recalls. Continue reading

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Ford Bronco, Maverick Recalls for Front Suspension Failures

Ford Motor Company (NYSE Ford) is recalling 2021-2026 model-year Bronco Sport and 2022-2026 model-year Maverick light trucks. The front lower control arm ball joints may have been incorrectly installed or incorrectly repaired at the vehicle assembly plant, allowing the control arm to disconnect from the front wheel knuckle. Owners should not drive the trucks until the recall has been performed.

“An incorrect assembly or repair that results in partial engagement of the ball stud to the knuckle may result in lower control arm ball joint separation from the knuckle which may result in loss of vehicle control while driving, increasing the risk of crash,” Ford said in the mandatory safety defect recall d filling made public by the National Traffic Safety Administration (NHTSA) yesterday. Continue reading

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Fires Park Outside! – Chrysler Pacifica Plug-In Hybrid EVs

“Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge,” Chrysler said in the mandatory safety defect filing made public this morning by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading

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Large Honda and Acura Recall Started for Suspension Failures

Dealers will inspect the rear sub-frame and install a rear sub-frame reinforcement kit and, as necessary, repair or replace the rear sub frame components, free of charge as required by U.S. law. Owner notification letters are not expected to be mailed until 7 July 2026. Continue reading

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