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Category Archives: quality
Nissan Recalls Leaf EVs for Bad Rearview Cameras
Nissan North America (Nissan) is recalling ~58,000 model-year 2018-2022 LEAF electric vehicles because damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.” If the rear view image is not available, rearward visibility may be reduced, potentially increasing the risk of a crash. The recalled Leaf models were made at the non-unionized Smyrna, Tennessee assembly plant. Continue reading
Posted in auto news, customer satisfaction, electric vehicles, manufacturing, quality, recalls, safety
Tagged 23V628, 24V071, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, FMVSS 111, Ken Zino, NHTSA 24V071, Nissan Leaf recalls, rearview camera recalls, the National Highway Traffic Safety Administration
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Mercedes-Benz Recalls GLC models for Headlight Glare
Mercedes-Benz USA (MBUSA) is recalling more than 15,500 vehicles because the headlights may be incorrectly adjusted too high during production and create a glare for oncoming traffic. As such, these luxury vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
The recall was made public today by the National Highway Traffic Safety Administration. Th recall appears to have been set in motion by an Insurance Institute for Highway Safety (IIHS) rating of GLC (253 platform) vehicles more than one year ago, including their headlamp adjustments. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, public health, quality, safety
Tagged AMG recalls, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, FMVSS 108, Ken Zino, Mercedes-Benz recalls, National Highway Traffic Safety Administration, NHTSA 24V070
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Honda Recalls 750,000 Vehicles for Bad Airbag Deployments
“Due to a natural disaster at the manufacturing plant of a tier-2 supplier, the tier-1 supplier temporarily changed the base material in the printed circuit board of the seat weight sensor, which was not sufficiently verified for its intended use. The alternative base material could allow additional strain to the printed circuit board that can lead to a capacitor cracking and an internal short circuit,” Honda said in the required recall filing with NHTSA. Continue reading
Posted in customer satisfaction, electronics, engineering, manufacturing, quality, recalls, safety
Tagged Aisin Electronics Illinois, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino, NHTSA 24V064 National Highway Traffic Safety Administration
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Chevy Silverado, GMC Sierra Pickup Recall for Bad Tailgates
Only 2500 and 3500 (HD) series vehicles that are equipped with the manual gate with power lock and release (RPO QT5) are affected by this recall. HD series vehicles with other tailgate configurations are not affected by this recall, GM said in the filing. GM has also stopped delivery of the vehicles. It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment until the defect is remedied. If the driver does not manually close the gate before beginning a drive, cargo in the bed of the truck may exit the vehicle and become a road hazard, increasing the risk of a crash. Continue reading
Posted in auto news, customer satisfaction, electronics, engineering, news analysis, quality, recalls
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, GM Chevrolet tailgate recall N232426400, GM Safety Field Action Decision Authority, Ken Zino, National Highway Traffic Safety Administration, NHTSA24V060
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J.D. Power – Vehicle Dependability Down Again
Owners are experiencing lower levels of vehicle dependability after three years, according to the J.D. Power 2024 U.S. Vehicle Dependability StudySM released today. The large number of tech-ache problems owners face indicate a decline in long-term vehicle dependability, with increased levels of problems reported for nearly two-thirds of brands in the study. The industry average has increased 4 problems per 100 vehicles (PP100) year-over-year to 190 PP100 from 2023. The rate at which problems have increased between 90 days and three years of ownership has increased to 17%, up 5 percentage points from 12% in 2023.
“Historically, VDS model results mirror the results of the respective model year in the J.D. Power Initial Quality Study, so a deterioration of vehicle dependability is unusual,” said Frank Hanley, senior director of auto benchmarking at J.D. Power. Continue reading
Posted in auto news, customer satisfaction, electronics, engineering, mobility company, news analysis, quality
Tagged auto industry commentary, autoinformed tech-ache problems, AutoInformed Tech-Aches, autoinformed.com, automotive blog, Automotive news and analysis, Frank Hanley, J.D. Power 2024 U.S. Vehicle Dependability StudySM, Ken Zino
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Kia Recalls Niro EV and EV6 Models for Driveshaft Failures
Due to a manufacturing error by the supplier, Hyundai WIA, the left hand drive shaft in the subject Niro EV vehicles and rear inner drive shaft in the subject EV6 vehicles may have been improperly heat-treated. An improperly heat-treated drive shaft may break under load resulting in a sudden, unexpected loss of motive power, thereby increasing the risk of a crash. Continue reading
Posted in customer satisfaction, manufacturing, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Hyundai made driveshafts, Ken Zino, Kia 2024 Niro EV and 2023 EV6 recalls, Kia driveshaft recall, NHTSA recall 24V057
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Tesla Recalls 2.2 Million Vehicles Covering 13 Model Years
Tesla is recalling 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, “Hydraulic and Electric Brake Systems” and 135, “Light Vehicle Brake Systems.”
A visual warning indicator whose letter font size is smaller than 3.2 mm (1/8 inch), as prescribed in FMVSS Nos. 105 (105 – Hydraulic and electric brake systems) and 135 (135 – Light vehicle brake systems), could reduce the driver’s detection of it when illuminated, increasing the risk of a collision. Continue reading
Posted in customer satisfaction, electric vehicles, energy, mobility company, news analysis, public health, quality, recalls, safety, software defined vehicles
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Brake Park and Antilock brake system recall, Ken Zino, National Highway Traffic Safety Administration, NHTSA Campaign Number: 24V051, Tesla Recalls
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Ford Recalls 1.88 Million Explorer SUVs for Trim Detachment
Ford Motor Company (NYSE: F) is recalling ~1,880,000 (~2.2 million globally) model-year 2011-2019 Explorer SUVs because the A-pillar trim retention clips may not be properly engaged. This allows the trim to detach creating a safety hazard for other vehicles, which Ford initially maintained was not a safety problem. Continue reading
Posted in auto news, customer satisfaction, engineering, manufacturing, quality, recalls
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Ford CCRG, Ford Explorer Recalls, Ford recall 24S02, Ken Zino, National Highway and Traffic Safety Administration, NHTSA 24V0310
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Volvo Cars Recalls 2024 XC40 Hybrids for Bad Software
Volvo Car USA is recalling ~17,409 2024 XC40 hybrid SUVs. A diagnostic error in the Central Electronic Module (CEM) software may cause the left rear turn signal indicator to not function, according to the National Highway Traffic Safety Administration in a filing made public today. What is characterized as “a diagnostic mis-detection of short to ground of the left-hand rear turn indicator will result in no function of the left-hand rear turn indicator.” Continue reading
Posted in connected vehicles, customer satisfaction, electric vehicles, electronics, engineering, mobility company, quality, recalls, safety
Tagged Aptiv Deutschland, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, defective programing and software, Hybrid EV Recalls, Ken Zino, National Highway Traffic Safety Administration, NHTSA 24V010, Volvo Car USA, Volvo recalls R10256
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Ford Recalls EcoSport and Focus Models for Engine Seizures
A loss of engine oil pressure can result in engine damage or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. The engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate, and/or the oil pump drive belt material may degrade and lose teeth, resulting in a loss of engine oil pressure, according to the NHTSA filing. Continue reading
Lucid Motors Recalls Air Sedans for Defroster Failures.
The HVCH supplies warm air for both cabin heat and defrosting capability in Lucid Air vehicles. If an HVCH fails, coolant cannot be heated and the windshield cannot be defrosted. Loss of adequate windshield defrost capability could lead to restricted driver field of vision and an increased risk of a crash. Continue reading
Posted in connected vehicles, customer satisfaction, electric vehicles, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, EV recalls, Ken Zino, LUCID AIR Sedan recalls, NHTSA 23V-011, software recalls, Webasto Thermo & Comfort
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Ford Airbag Recall – 2023 F-150, F250, F350, F450, F550, F600
Ford Motor Company (NYSE: F) is recalling 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring from supplier BCS Automotive Interface Solutions may have an bad weld, causing a loss of electrical connection to the driver’s frontal air bag. The customer may notice loss of illumination and function of switches on the steering wheel, such as radio controls, inoperative horn and an airbag warning light. Continue reading
Posted in customer satisfaction, manufacturing, news analysis, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, BCS Automotive Interface Solutions Farmington Hills Michigan, Ford F-Series safety recalls, ford recalls, Ken Zino, NHTSA 23V847, the National Highway Traffic Safety Administration
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Ford Recalls Maverick Pickups for Defective Software
In the required recall documents just made public by the National Highway Traffic Safety Administration, Ford said the Mexican built Mavericks contain rear tail-lamps with two turn signal lamp bulbs on each side. The body control module will not provide an outage notification to the driver if only one of the two rear turn signal lamp bulbs has failed. Continue reading
Posted in customer satisfaction, electronics, engineering, manufacturing, news analysis, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, FMVSS 108, Ford Maverick recalls, Ford recall 23C41, Ford Safety Recalls, Ken Zino, NHTSA recall 23V848, the National Highway Traffic Safety Administration
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Porsche Fires – Cayenne, Panamera, Taycan Charging Cables
Porsche Cars North America is recalling various models and model years of its Cayenne, Panamera and Taycan hybrid models because the 220V/240V compact/portable charging cable can overheat causing the risk of fires. More than 41,000 Porsches are involved. According to documents just released by the National Highway Traffic Safety Administration, Porsche is blaming the home wiring of affected customers for the safety defect. Continue reading
Posted in customer satisfaction, electric vehicles, electronics, engineering, quality, recalls
Tagged Audi recalls 93U6 and 93U8, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Cayenne Panamera Taycan Recharging Cable fire recalls, Ken Zino, National Highway Traffic Safety Administration, NHTSA 23V841, NHTSA 23V842, porsche recalls
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Kia Recalls 2024 Tellurides for Sudden Engine Failures
Kia America (Kia) is recalling 2024 Telluride vehicles because the engine valve springs may break while driving, which can result in a sudden loss of power and possibly create a hole in the engine block, which is a fire hazard. Abnormal engine noise, check engine light illumination, and a rough running engine are warning signs that the driver may notice before the engine fails. Tellurides are made in Georgia at a non-unionized plant.
National Highway Traffic Safety Administration today released the required recall filing. Kia told NHTSA that “The engine valve springs may break while driving due to fatigue cracking as a result of damage to the springs during manufacture by the supplier. A broken valve spring may result in a loss of motive power. In rare cases, a hole in the engine block may occur due to a broken valve entering the combustion chamber.” Continue reading →