Category Archives: customer satisfaction

Lexus Recall for Instrument Panel Display Failures

The Lexus instrument panel may fail to display warnings or indicators. Continue reading →

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Park Outside! Genesis Recall for Power-Seat Motor Fires

Genesis Fires – owners park outside! Continue reading →

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Annals of Marketing – Subaru on Travel and Pets

Pet owners are increasingly prioritizing animal companions when planning trips. Continue reading →

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MBUSA Recalls 30,000 Vehicles for Brake Hose Failures

Brake hoses may rupture without warning Continue reading →

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Ram 1500 Recall for Bad Tire Pressure Monitoring

Inaccurate indication of tire pressure may result in tire failure Continue reading →

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Cause of Ongoing Volkswagen ID.4 Battery Fires Unknown

“The root cause is unknown, however in certain high-voltage batteries within the affected vehicle population, certain charging profiles combined with a state of charge over 80% may trigger thermal propagation within the high-voltage battery.” Continue reading →

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Americans Directly Link Affordability Concerns to Trade Policy

Polling shows Americans directly linking affordability concerns to trade policy Continue reading →

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Trump Mis-Administration – Record High Gas Prices Persist

Gas prices remain at record highs for autumn. Continue reading →

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DNC Sues Trump for Illegally Using Taxpayer Dollars on Partisan Political Propaganda

DNC sues Donald Trump and his administration over their illegal use of taxpayer dollars to fund political propaganda ads Continue reading →

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Jaguar Land Rover Recall for Loss of Drive Power

Should the customer ignore this warning and continue to drive, additional warnings may appear. Continuation of the journey will result in the vehicle losing motive power and coasting to a stop. Continue reading →

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CARB Adopts Rules Supporting Use of E15 Gasoline

California Air Resources Board (CARB) adopts amendments to gasoline regulations to support the availability and use of E15 fuel Continue reading →

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Gasoline Prices Heading for New September Record!

Gasoline is up ~5 cents from last week as the Trump mis-administration policies continue to, well, bomb – AutoCrat. Continue reading →

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By the Seat of Their Pants – Premium Seats Lag in Quality?

Along with findings from the JD Power 2026 U.S. APEAL Study, which show premium brands no longer hold a clear advantage across key ownership attributes, this year’s results reveal that mass market brands now outperform premiums in seat satisfaction Continue reading →

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Chrysler Recalls 97,349 Jeeps for Flying Roof Racks

Chrysler is recalling more than 97,000 model year 2022-2026 Jeeps for roof racks flying off. Continue reading →

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Annals of Marketing – New User Interface on GM Pickups

“Infotainment is a top priority for drivers,* but complex menus shouldn’t get in the way. Built directly around real customer feedback, GM’s new interface unifies software, hardware, and design to deliver fast access, clear information, and effortless control on every drive,” GM said. Continue reading →

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