Category Archives: customer satisfaction

J.D. Power 2026 APEAL Scores Rise Again

Posted on 24 July 2026 by Ken Zino

“Automakers have made real progress in reducing problems, but JD Power data makes it clear that quality alone isn’t enough,” said Frank Hanley, senior director of auto benchmarking at JD Power. “Owners are most enthusiastic when their vehicle not only works reliably but also feels thoughtfully designed and offers comfortable interiors, useful storage and technology that’s easy to live with. The brands that get both sides of that equation right see the strongest advocacy from their customers.” Continue reading →

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AAA – Gasoline Prices Keep Rising!

Posted on 23 July 2026 by Ken Zino

The national average for a gallon of regular gasoline jumped 15 cents from last week to $4.09 according to the latest data from AAA and the Energy Information Administration (EIA).

“Most states are now averaging $4 per gallon or higher. Rising crude oil prices are behind the spike at the pump. Volatility along the Strait of Hormuz and instability in the region have pushed crude oil prices into the $90 per barrel range and could continue driving up costs during the second half of summer,” AAA said. Continue reading →

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Ford Recalls ~288,000 Explorers for Flying Roof Rail Covers

Posted on 20 July 2026 by Ken Zino

“Affected vehicles are equipped with roof rail covers that may loosen over time, exhibiting a visible gap, developing a rattle, or detaching from the vehicle while in motion,” Ford said in the mandatory safety defect recall filing made public by NHTSA this morning.

“Vehicles with this condition may exhibit increased wind noise and/or squeaks and rattles as the roof rail cover begins to loosen. A visible gap or misalignment between the roof rail cover and the roofline may develop,” Ford said. Continue reading →

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First Look – The 2027 Trendsetting Toyota Prius Hybrid

Posted on 17 July 2026 by Ken Zino

The 2027 Toyota Prius (NYSE: TM, 7203T)* is expected to arrive at Toyota dealerships this summer with a Manufacturer’s Suggested Retail Price, of $28,755 plus a Dealer Processing and Handling fee of $1295. The top of the range MSRP is … Continue reading →

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Gasoline National Average Moves Higher Near $4 Gallon!

Posted on 16 July 2026 by Ken Zino

“Instability along the Strait of Hormuz is contributing to the increase at the pump and pushing crude oil prices toward $80 per barrel. Most states are still averaging less than $4 per gallon. Earlier this year, the national average remained in the $4 range all of April and May and most of June. Last time the national average was $4 or above was on June 17 when it was $4.02,” AAA said. Continue reading →

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Transportation Costs Rising for Producers. You’ll Pay More Too

Posted on 15 July 2026 by Ken Zino

The Bureau of Transportation Statistics (BTS) today released the change in the costs faced by producers purchasing transportation services and industries producing them, from June 2025 to June 2026. Transportation equipment PPI indicate the changes in transportation equipment prices faced by transportation providers. Any increase raises providers costs, which ultimately are passed on to everyday Americans. The PPI shows that prices increased for freight transportation and equipment by 2.3% in June 2026 compared to June 2025. Continue reading →

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Cut Energy Waste. Save $4.8 Trillion or $31,000 a Household!

Posted on 15 July 2026 by Ken Zino

ACEEE found opportunities for progress in eight broad areas: buildings equipment efficiency, zero-emissions new buildings, existing building improvements, industrial energy efficiency and electric heat, reduced industrial materials, efficient and electric vehicles, transportation system efficiency and access, and electricity demand flexibility. Continue reading →

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Jeep Grand Wagoneer, Grand Wagoneer L Brake Recalls

Posted on 14 July 2026 by Ken Zino

Chrysler* (FCA US) is recalling ~120,000 2026 model year Jeep Grand Wagoneer and Jeep Grand Wagoneer L SUVs. The brake system control module software may cause a loss of electronic stability control and a loss of electronic brake assist. These SUVs go not comply with the requirements of Federal Motor Vehicle Safety Standard numbers 126, “Electronic Stability Control Systems” and 135, “Light Vehicle Brake Systems.” The supplier is ZF group. Continue reading →

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Ford Mustang Recalls – Sudden Power Loss, Washer/Wipers

Posted on 13 July 2026 by Ken Zino

Ford Motor Company (NYSE: F)) is recalling ~43,000 2021-2023 model-year Mustang Mach E vehicles for powertrain [primary drive unit or PDU- AutoCrat] failures. It is also recalling 2024-2026 Mustang and 2025-2026 Mustang GTD models for defective wiper and washer systems. All told ~111,000 Mustangs are affected. The most serious safety defect is a powertrain failure (NHTSA recall 26V417 or 26V-417, Ford 26S50) that results from Mexican supplied Borg Warner PDU for the 2021-2023 Mustang Mach E. The rear-wheel drive vehicles a rear differential pinion shaft may fracture without warning. Continue reading →

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Park Outside! Kia Recalls ~463,000 Telluride Models for Fires

Posted on 13 July 2026 by Ken Zino

“Owners are advised to park outside and away from structures until the recall repair is complete,” Kia said in the mandatory safety defect filing that the National Highway Traffic Safety Administration (NHTSA) made public this morning. Continue reading →

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Auto Lending – BMW i Ventures Takes Piece of KredosAi

Posted on 9 July 2026 by Ken Zino

BMW i Ventures* said today that it is the lead investment in KredosAi, a Seattle-based AI company helping businesses recover revenue.**The $7 million Series A round, led by BMW i Ventures with participation from maiden investors Motley Fool Ventures and … Continue reading →

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War Crimes – Trumpoline Prices Rising!

Posted on 9 July 2026 by Ken Zino

 “Gas prices are going up again, as the future of the ceasefire between the U.S. and Iran remains uncertain. The national average for a gallon of regular gasoline went up 5 cents overnight to $3.84 after steadily dropping since late May. Crude oil prices are currently in the $70 per barrel range but could rise if volatility lingers along the Strait of Hormuz,” AAA said in a release today. Continue reading →

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Honda Recalls ~326,000 Odysseys for Bad Rearview Cameras

Posted on 8 July 2026 by Ken Zino

“The defect was caused by two contributing factors. First, the specification for the rearview camera housing boss hole was inadequate for the mounting screw. Second, due to variations in the positioning of the housing on the assembly jig, the mounting screw is susceptible to being misaligned during assembly. As a result, the stress generated during screw fastening exceeded the material strength of the boss, causing it to crack. Through environmental exposure (thermal expansion/freezing of trapped water), these cracks can expand, allowing water to penetrate the interior of the assembly,” Honda told NHTSA. [This causes the printed circuit board (PCB) to corrode and fail – AutoCrat.] Continue reading →

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Ford and Lincoln Recalls For Bad Pedestrian Backup Warnings

Posted on 6 July 2026 by Ken Zino

Ford Motor Company (NYSE: F) is recalling more than 66,000 2024-2027 model-year Lincoln Nautilus Hybrid and 2025-2027 Explorer Hybrid vehicles. A software error may prevent the vehicle from making the pedestrian warning sound at certain speeds.* The Phoenix Audio System supplied by Harmon International has a software error in the Digital Signal Processing Module This is an expansion of NHTSA Recall 25V691. Any vehicles previously repaired under 25V691 must have the new remedy completed. Continue reading →

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Ford Leads All Manufacturers in NHTSA Recalls

Posted on 3 July 2026 by Ken Zino

The latest data from the National Highway Traffic Safety Administration (NHTSA) show Ford Motor Company leads the safety defect recall parade. Ford Motor remains subject to a 2024 consent order from NHTSA. NHTSA retained an independent third party to oversee Ford Motor recall issues, required safety expenditures, and the cited Safety Act violations. The dataset includes recall information related to specific NHTSA campaigns. General Motors, Chrysler (FCAUS) Hyundai Motor and Toyota follow. Continue reading →

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