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- Chrysler Recalls Jeep Cherokee Models for PTU Failures
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Category Archives: customer satisfaction
Chrysler Recalls Jeep Cherokee Models for PTU Failures
Chrysler (FCA US) is recalling ~62,000 2019-2023 model year Jeep Cherokee vehicles. The Dauch Corporation supplied power transfer unit (PTU) may fail resulting in the sudden loss of power or parked vehicle rollaways. The driver may notice a Service 4WD message, noise, vibration or change in drive quality.
“Some 2019-2023 MY Jeep Cherokee vehicles may have been built with two-speed Power Transfer Unit (PTU) which may fail internally,” FCA said in the mandatory safety defect filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. “A loss of motive power can cause a vehicle crash without prior warning. A vehicle that rolls in PARK can cause a vehicle crash without prior warning or injury to others outside the vehicle.” Continue reading
Posted in auto news, customer satisfaction, engineering, manufacturing, quality, recalls, safety
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Cherokee loss of power recalls, Dauch Corporation Jeep transfer case recalls, FCA Jeep recall 40D, Jeep Cherokee Recalls, Jeep Cherokee rollaway recalls, Jeep PTU recalls, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, NHTSA Jeep Recalls 20V-343 or 20V343, NHTSA Recall ID Number 26V290 or 26V-290, X @KenAutoinformed
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BMW N.A. Starts Preferred Pricing at IONNA Charging Sites
“BMW firmly believes in an electric future, and it’s no secret that reliable high-speed charging infrastructure remains essential to the continued growth of the electric vehicle market,” said Shaun Bugbee, Executive Vice President, BMW of North America. “We currently offer one of the broadest portfolios of premium electric vehicles in the U.S., with the next-generation BMW iX3 arriving in the U.S. later this year. As our electric vehicle offerings continue to expand, initiatives like this help ensure our customers enjoy a seamless ownership experience wherever they travel.” Continue reading
Trumped – National Average for Fuel Prices Climbing Yet Again
AAA said today that the national average for fuel prices is once again on its way back up.*
“After five straight days of declines earlier this week, the national average is once again on its way back up. Today’s national average is a couple cents lower than last week, but with crude oil prices hovering in the $100/barrel range, pump prices remain elevated,” AA said. Continue reading
Posted in auto news, customer satisfaction, energy, news, news analysis, opinions, prices, transportation, Trump Truth Tests
Tagged AAA fuel prices, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ken Zino commenting as AutoCrat, Ken Zino of AutoInformed, Strait of Hormuz, Trump Administration economic and foreign affairs policy, X @KenAutoinformed
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CPI for Transportation Goods and Services Up 7%. Fuel 28%
“The CPI for all transportation goods and services rose 7.1% from April 2025 to April 2026. Transportation contributed 31.1% to the 3.8% increase in the price of all goods and services per the CPI. Gasoline (all types) contributed the most to inflation, rising 28.4% year-over-year and contributing 24.2% to the annual change in the price of all goods and service,” BTS said. Continue reading
Posted in customer satisfaction, economy, financial results, news, news analysis, opinions, prices, transportation, Trump Truth Tests
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Bureau of Transportation Statistics, Consumer Price Index, CPI for all transportation goods and services, Ken Zino, X @KenAutoinformed
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Michigan Science Center Workers Vote to Join UAW
“The victory at MI-SCI proves that when workers stand together, workers win,” said UAW Region 1 Director LaShawn English. “The employees at MI-SCI organized because they wanted their voices heard, their work respected, and a real seat at the table. Their courage and unity made this moment possible. Every worker deserves dignity, respect, and the opportunity to help shape their workplace. UAW Region 1 proudly stands with the workers at MI-SCI as they begin this new chapter. They believed in each other, stayed united, and they won.”
“The Michigan Science Center (Mi-Sci) has been informed that eligible hourly employees have voted in favor of union representation through the United Auto Workers (UAW). We respect the outcome of this process and our employees’ right to make this decision. As we move into the next phase, our focus remains on working together, as one team, in support of our mission to ‘put YOU at the center of science.’ We are committed to continuing to deliver immersive, engaging, and impactful STEM experiences for the communities we serve in Detroit and across Michigan,” MI-SCI told AutoInformed. Continue reading
Posted in customer satisfaction, labor issues, milestones, news, news analysis, people
Tagged auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Dr. Christian Greer, Ken Zino, LaShawn English, MI-SCI, Michigan Science Center, Myriam Springuel, Smithsonian Affiliate, UAW Region 1, X @KenAutoinformed
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Lexus ES to Debut AT&T 5G Network Connectivity in 2026 ES
Lexus (NYSE: TM, 7203 T) said today it debuting the first integration of AT&T 5G Network Connectivity in the Lexus lineup. The enhanced version of the Lexus Interface multimedia system will make its debut in the 2026 ES before rolling out to future models in the Lexus lineup.
“We are excited for guests to experience something truly special,” said Brian Inouye, chief engineer, Connected Experiences Division. “We’ve made bold updates to Lexus Interface that deliver both function and performance, with every detail meticulously designed to delight, inform and entertain.” Continue reading
Posted in auto news, connected vehicles, customer satisfaction, electronics, engineering, marketing, mobility company, news analysis, software defined vehicles, software defined vehicles, vehicle personalization
Tagged AT&T 5G Network, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, Brian Inouye, Digital Key, Drive Recorder clips, EV Charge Management, EV Routing, Ken Zino, Lexus Voice Assistant, siriusxm, Spotify, Toyota Connected, vehicle personalization, X @KenAutoinformed
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American Honda Partnered Accessories Launches with Thule
American Honda Motor Company (NYSE: HMC) today announced Honda Partnered Accessories, an adjunct to Honda Genuine Accessories available at 1000 independent U.S. Honda dealerships.*
“Honda Partnered Accessories, a new accessory line designed to enhance the vehicle purchase and ownership experience through Honda dealers by integrating popular products from trusted third‑party brands directly into the vehicle purchase process. This initiative adds a scalable accessory ecosystem alongside Honda Genuine Accessories, created to grow and adapt as customer needs and vehicle trends evolve,” American Honda said in a release. Continue reading
Posted in aftermarket, auto news, customer satisfaction, marketing, mobility company, news analysis, people, shows and events
Tagged American Honda Motor Co., auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, carriers for transporting cycling water and winter sports equipment, Honda Partnered Accessories, Ken Zino, roof boxes, roof racks, rooftop tents, Thule global sports and outdoor company, X @KenAutoinformed
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Death Risk – Honda Motor Recalls Off-Road Motorcycles
American Honda is recalling model-year 2025-2026 Honda off-road motorcycles, according to the U.S.* Consumer Product Safety Commission. Motorcycle model numbers CRF250R/RX/RWE or CRF450R/RX/RWE have a risk of serious injury or death due to a crash hazard. The motorcycles were sold at Honda Powersports dealers nationwide from June 2024 through March 2026 for $8900 – $13,200.
The handlebar’s clamp can unexpectedly cause the handlebar to rotate. Consumers should stop using the recalled off-road motorcycles immediately and contact an authorized Honda Powersports dealer to schedule an appointment for a free inspection and if necessary, a replacement of the handlebar’s clamp at the dealer’s location. Continue reading
Posted in customer satisfaction, manufacturing, news, public health, quality, recalls, safety
Tagged American Honda Motorcycle Recalls, auto industry commentary, autoinformed.com, automotive blog, Automotive news and analysis, CRF250R/RX/RWE recall, CRF450R/RX/RWE recall, Ken Zino, U.S. Consumer Product Safety Commission, X @KenAutoinformed
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Ford Motor Recalls for Brakes, Wheel Loss, Rollaways, Fires
Ford Motor Company (NYSE: F) is recalling ~150,000 vehicles for a variety of safety defects involving brake failures wheels coming off, fires and rollaways. The largest recall involves model year 2024-2026 Ranger pickup trucks. The sun visor or headliner wiring from a supplier (Versigent) can cause a fire inside the cab.
“A short in the power takeout for the right or left sun visor assembly may create heat or spark, resulting in fire in the A-pillar area. When a damaged wire creates a short to ground, heat or spark at this short may also cause smoke, burn, melt or fire. A driver may experience flickering or inoperative sun visor mirror lights and overhead console lights prior to a smoking, melting or fire event,” Ford said in the mandatory safety defect recall filing made public by the National Highway Traffic Safety Administration (NHTSA) this morning. Continue reading
Posted in customer satisfaction, manufacturing, news analysis, quality, recalls, safety, software recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Ford Bronco Recall 26S26, Ford Motor recalls, Ford Recall 26S27 RV brake and wheel loss, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, National Highway Traffic Safety Administration, nhtsa, NHTSA 26V236, NHTSA 26V236 or 26V-236, NHTSA 26V238, NHTSA 26V238 or 26V-238, NHTSA recalls 26V235, NHTSA recalls 26V235 or 26V-235, X @KenAutoinformed
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Airbag Malware – Honda Recalls ~440,000 Odyssey Vans
“The SRS ECU deployment threshold margin calibration was too sensitive to under-body impacts, which could cause the side curtain or side airbags to deploy unexpectedly when subjected to strong impacts caused by potholes, speed bumps, or debris on the road, increasing the risk of a crash or injury. As of 2 April 2026, there have been 25 reports of injury and no reports of death related to this issue from 24 January 2017 until today. Continue reading
Posted in auto news, customer satisfaction, electronics, news analysis, quality, recalls, safety, software recalls
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Honda Odyssey airbag recalls, honda recalls, Honda SRS ECU airbag recall, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, X @KenAutoinformed
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Trumped – Used Car Prices Spike after Hitting 12-Month Low
“With rising prices, flexibility is important,” said Sri Melkote, Chief Analytics Officer at CARFAX. “Shoppers should consider different makes, models, years, trims, or even nearby markets to find the best deals that fit their budget. This type of swing in prices suggests a volatile market, so tracking prices right now is crucial. Once you’re ready, a vehicle history report can help you avoid costly surprises and ensure real value.” Continue reading
Posted in aftermarket, auto news, customer satisfaction, economy, electric vehicles, financial results, marketing, news analysis, opinions, transportation, Trump Truth Tests
Tagged auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, carfax, Iran War, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, Sri Melkote, Straits of Hormuz, used car prices, X @KenAutoinformed
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IONNA Partners with Circle K on EV Charging
“We are honored that Circle K has recognized IONNA as a leader in the industry and entrusted us to serve their customers with the same care and commitment to excellence that they show now,” said Aaron Wolff, COO of IONNA. “Circle K’s scale, customer focus, and quality of location make them an ideal partner as we rapidly expand high-power charging where drivers already want to stop.” Continue reading
Posted in auto news, connected vehicles, customer satisfaction, electric vehicles, marketing, milestones, news analysis, public health, shows and events, transportation
Tagged Aaron Wolff, auto industry commentary, AutoInformed news, autoinformed.com, automotive blog, Automotive news and analysis, Circle K, Håkon Stiksrud, Ken Zino of AutoInformed, Ken Zino of AutoInformed.com writing as AutoCrat, Rechargeries @ Circle K, X @KenAutoinformed
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Stellantis, Jaguar Land Rover Sign MOU on Tech Development
Stellantis (NYSE: STLA. STLAM.MI) and Jaguar Land Rover (JLR) today announced the signing of a Memorandum of Understanding (MOU) to explore opportunities to collaborate on product development in the United States. Under the terms of the non-binding MOU, Stellantis and … Continue reading →