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Category Archives: customer satisfaction
Ford Recalls Explorer, Super-Duty F-Series for Safety Defects
Ford Motor is recalling 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3 L FHEV, and 3.0L ST gasoline vehicles because the rear-axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.* … Continue reading
Tesla Recalls Half of 2021-22 Model Xs for Bad Airbags
As such, these vehicles with a major safety defect fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, “Ejection Mitigation.” All of the more than 7000 unsafe vehicles involved remain covered under the new vehicle warranty. Continue reading
Posted in customer satisfaction, recalls, safety
Tagged auto industry commentary, autoinformed.com, Ken Zino, nhtsa, Tesla Recalls
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Ford Recalls F-150 Pickups for Sudden Shifting into Neutral
Ford Motor Company (NYSE:F) is recalling 47,084 model year 2021 F-150 vehicles for shifting into neutral without warning. Affected vehicles are equipped with 3.5L GTDI, 2.7L and 5.0L engines, 10R80 transmissions and not equipped with Auto Start-Stop technology built between … Continue reading
EPA: Ban Asbestos – First Under Chemical Safety Act
The proposed rule would ban chrysotile asbestos, the only known form of asbestos that’s currently imported into the U.S., which is found in products such as asbestos diaphragms, sheet gaskets, brake blocks, aftermarket automotive brakes/linings, other vehicle friction products, and other gaskets also imported into the U.S. Most consumer products that historically contained chrysotile asbestos have been discontinued. Continue reading
Stellantis Consolidates Financial Services for All Brands
All these are supporting Stellantis’ desire to develop a full-service captive finance arm. To provide customers, dealers and partners with a complete range of financing options in the near-to-medium term, including retail loans, leases, and floorplan financing. Continue reading
Ford Motor Recalls 160,000 F-150 Pickups for Bad Wipers
The front windshield wiper motor made by Trico in Mexico may become inoperative, causing the wipers to fail. An inoperative wiper motor has the potential for reduced visibility or loss of visibility, increasing the risk of a crash. In the require NHTSA filing Ford said, “The primary causal factors that led to inoperative or poorly performing wipers were poor quality motor brush plate spot welding, insufficient motor magnet adhesive being applied, and insufficient motor nut assembly torque. Continue reading
Posted in customer satisfaction, quality, recalls
Tagged auto industry commentary, autoinformed.com, F-150 Pickup recalls, Ken Zino, nhtsa
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Hyundai, Kia Recall 2022 Seat Belts for Shrapnel Explosions
Hyundai Motor America and Kia Motors America are recalling seat belts because during a crash the front passenger-side seat-belt pretensioner may explode upon deployment sending metal fragments into the interior. The actual incident that remains under investigation occurred in February … Continue reading
Posted in customer satisfaction, recalls
Tagged auto industry commentary, autoinformed.com, hyundai recalls, Ken Zino, kia recalls, nhtsa
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A Closer Look at Biden’s 49 MPG CAFE Standard
The new Corporate Average Fuel Economy standards proposed by the Biden Administration# last month require an industry-wide fleet average of ~49 mpg for passenger cars and light trucks in model year 2026, the strongest fuel efficiency standards to date. On … Continue reading →