Category Archives: customer satisfaction

Ram 2019-26 Model-Year Seat-Belt Recall on ~1.3M!

Posted on 10 August 2026 by Ken Zino

Chrysler (aka FCA US) is recalling More than 1,271,294 model year 2019-2026 Ram 1500 pickups. The second-row seat-belt buckle anchors may have been improperly installed.

“Some 2019-2026 MY Ram 1500 vehicles may have been built with second-row seat belt buckle anchors not properly attached to the body structure, which may result in reduced occupant restraint capabilities. FCA US told the National Highway Traffic Safety Administration (NHTSA) in the mandatory safety defect recall filing that NHTSA made public this morning. Continue reading →

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California Starts MyFirstEV Instant Rebate Program

Posted on 10 August 2026 by Ken Zino

California Governor Gavin Newsom announced late last week that three automakers are now offering instant rebates through California’s MyFirstEV program. Californians can walk into any Hyundai, Lucid or Tesla dealer or sales center and buy or lease their first zero-emission vehicle (ZEV) with a $3500 discount on a new model or $1750 off used.

“California is once again leading with bold, decisive action and expanding access to the benefits of zero-emission vehicles with the launch of the MyFirstEV program,” said California Air Resources Board Chair Lauren Sanchez. “This program means more than just new technology for California families – it means cleaner air for their children, lower maintenance costs, and the opportunity to be part of California’s clean air future.” Continue reading →

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Brawley GTS ROVS Recalled for Sudden Acceleration

Posted on 10 August 2026 by Ken Zino

“Consumers should stop using their vehicles immediately and contact Vanderhall North America for instructions on how to update their vehicles to at least firmware version 7.1.0 through the Vanderhall customer mobile app. The updated software was released on 15 April 2026, and can be identified by the Vanderhall logo. Owners requiring assistance updating their firmware should contact their dealer or Vanderhall directly for assistance,” Vanderhall said in a recall filing released by the Consumer Product Safety Commission. Continue reading →

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Premium Vehicle Buyers Defecting to Mainstream Brands!

Posted on 7 August 2026 by Ken Zino

“The result is a measurable migration. Premium owners are not necessarily leaving the new-vehicle market when trading in. Instead, many are simply choosing a different class of vehicle. Affordability is shaping what they buy rather than whether they buy. Younger, value-conscious, and some rural and suburban buyers are shifting away from premium vehicles toward well-equipped mainstream models, a trend driven by the appeal of strong features at non-premium prices,” said the estimable J.D. Power this week in its latest Automotive OEM Intelligence Report. Continue reading →

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Federal Offense! Higher Prices, Transportation Costs, and Other Economic Blows From King Trump Tariffs

Posted on 6 August 2026 by Ken Zino

“We’ve heard over and over again from Michiganders that DC Republicans’ irresponsible tariffs are hurting their pocketbooks, and these newest reports back that up,” said Governor Whitmer. “Michiganders are facing higher prices at the grocery store and the gas pump, and businesses are having to choose between laying off employees or passing costs onto customers. That’s why Michigan is among two dozen states suing over this latest round of tariffs. I’ll keep fighting for a commonsense trade policy that lowers costs, supports businesses at home, and promotes stability for working families. Let’s get it done.” Continue reading →

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Stellantis Sells Free2move to a Private Equity Firm

Posted on 28 July 2026 by Ken Zino

Stellantis and Mutares said today that they have an agreement for the sale of Stellantis’ entire shareholding in the Free2move car-sharing business to Mutares. The transaction is expected to conclude by the end of 2026, subject to customary closing conditions. This strategy move of shedding companies is a core part of Stellantis’ FaSTLAne 2030 plan. Under it, financially ailing Stellantis will focus investments and resources to the regions, brands and technologies that it thinks can generate the strongest returns. Continue reading →

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CAR on King Trump’s Tariff and Trade Policies

Posted on 27 July 2026 by Ken Zino

King Trump’s latest tariff tirade against Canada threatens a 50% tariff on Canadian goods. [Currently there is a 25% levy on non-US content on Canadian-assembled passenger vehicles, components not covered under the existing but up for renewal  North American free trade pact (USMCA). There are also steel tariffs, which indirectly affect the industry. All of these will soar if Trump follows through with a looming 50% increase on Canadian goods, including autos in August. These issues make the CAR findings expressly relevant in AutoInformed’s view.] Continue reading →

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Ford Motor Recalls ~566,000 Broncos for Wiring Harness Fires

Posted on 27 July 2026 by Ken Zino

“The problem is caused by insufficient protection on the wiring harness which can lead to exposed wires and short circuiting. In the event of a short, drivers may notice smoke in the air vents or a warning message on their dashboard followed by flames coming from the passenger’s side of the engine compartment,” Ford told the National Highway Traffic Safety Administration (NHTSA) in the mandatory safety defect recall filing made public by NHTSA today. Continue reading →

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J.D. Power 2026 APEAL Scores Rise Again

Posted on 24 July 2026 by Ken Zino

“Automakers have made real progress in reducing problems, but JD Power data makes it clear that quality alone isn’t enough,” said Frank Hanley, senior director of auto benchmarking at JD Power. “Owners are most enthusiastic when their vehicle not only works reliably but also feels thoughtfully designed and offers comfortable interiors, useful storage and technology that’s easy to live with. The brands that get both sides of that equation right see the strongest advocacy from their customers.” Continue reading →

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AAA – Gasoline Prices Keep Rising!

Posted on 23 July 2026 by Ken Zino

The national average for a gallon of regular gasoline jumped 15 cents from last week to $4.09 according to the latest data from AAA and the Energy Information Administration (EIA).

“Most states are now averaging $4 per gallon or higher. Rising crude oil prices are behind the spike at the pump. Volatility along the Strait of Hormuz and instability in the region have pushed crude oil prices into the $90 per barrel range and could continue driving up costs during the second half of summer,” AAA said. Continue reading →

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Ford Recalls ~288,000 Explorers for Flying Roof Rail Covers

Posted on 20 July 2026 by Ken Zino

“Affected vehicles are equipped with roof rail covers that may loosen over time, exhibiting a visible gap, developing a rattle, or detaching from the vehicle while in motion,” Ford said in the mandatory safety defect recall filing made public by NHTSA this morning.

“Vehicles with this condition may exhibit increased wind noise and/or squeaks and rattles as the roof rail cover begins to loosen. A visible gap or misalignment between the roof rail cover and the roofline may develop,” Ford said. Continue reading →

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First Look – The 2027 Trendsetting Toyota Prius Hybrid

Posted on 17 July 2026 by Ken Zino

The 2027 Toyota Prius (NYSE: TM, 7203T)* is expected to arrive at Toyota dealerships this summer with a Manufacturer’s Suggested Retail Price, of $28,755 plus a Dealer Processing and Handling fee of $1295. The top of the range MSRP is … Continue reading →

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Gasoline National Average Moves Higher Near $4 Gallon!

Posted on 16 July 2026 by Ken Zino

“Instability along the Strait of Hormuz is contributing to the increase at the pump and pushing crude oil prices toward $80 per barrel. Most states are still averaging less than $4 per gallon. Earlier this year, the national average remained in the $4 range all of April and May and most of June. Last time the national average was $4 or above was on June 17 when it was $4.02,” AAA said. Continue reading →

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Transportation Costs Rising for Producers. You’ll Pay More Too

Posted on 15 July 2026 by Ken Zino

The Bureau of Transportation Statistics (BTS) today released the change in the costs faced by producers purchasing transportation services and industries producing them, from June 2025 to June 2026. Transportation equipment PPI indicate the changes in transportation equipment prices faced by transportation providers. Any increase raises providers costs, which ultimately are passed on to everyday Americans. The PPI shows that prices increased for freight transportation and equipment by 2.3% in June 2026 compared to June 2025. Continue reading →

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Cut Energy Waste. Save $4.8 Trillion or $31,000 a Household!

Posted on 15 July 2026 by Ken Zino

ACEEE found opportunities for progress in eight broad areas: buildings equipment efficiency, zero-emissions new buildings, existing building improvements, industrial energy efficiency and electric heat, reduced industrial materials, efficient and electric vehicles, transportation system efficiency and access, and electricity demand flexibility. Continue reading →

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