Carvana Launches First Vending Machine in California

AutoInformed.com on Carvana Los Angeles

All Carvana vehicles come with a 7-day return policy.

Carvana (NYSE: CVNA), an e-commerce platform for buying and selling used cars, unveiled its newest Car Vending Machine today, located in the Westminster area of Los Angeles. The newest addition stands eight stories high and holds 30 vehicles, offering a unique pickup experience for those who purchase a vehicle on Carvana.com.

Customers that choose to pick up their vehicle at the Car Vending Machine are greeted by a Customer Advocate and receive a commemorative, oversized Carvana coin to activate the fully automated vending process, taking only minutes to complete the transaction compared to hours spent at the dealership.

By skipping the dealership and shopping online, Carvana claims customers save time and money. In as little as 10 minutes, customers can shop more than 15,000 vehicles on Carvana.com, finance, purchase, trade in, and schedule as-soon-as-next-day delivery or Car Vending Machine pickup of that vehicle. Additionally, area residents can sell their current vehicle to Carvana – even if they aren’t purchasing a vehicle – and receive a real offer in just minutes.

Every Carvana vehicle  has passed a 150-point inspection, has never been in a reported accident, and has no frame damage. Features, imperfections, and updated information about open safety recalls are listed on every car’s vehicle description page.

All Carvana vehicles come with a 7-day return policy, giving customers time to ensure the vehicle fits their life. This upgrade from the traditional test drive means customers can do everything from ensuring the whole family fits comfortably for the drive or taking it to work to see how it maneuvers those tight parking garage corners.

“We launched as-soon-as-next-day vehicle delivery to the L.A. area in 2017,” said Ernie Garcia, founder and CEO of Carvana. “As residents have continued to welcome the transparency and ease that comes with The New Way to Buy a Car, adding our signature Car Vending Machine experience in the area allows us to address the growing demand we’re seeing here in Los Angeles.”

The Los Angeles Car Vending Machine joins counterparts in cities across Texas, Tennessee, Florida, North Carolina, Maryland, Arizona, Ohio, Missouri, Indiana, Pennsylvania and Illinois.

Located at 13950 Springdale St. in Westminster, Carvana’s Car Vending Machine is open Monday through Saturday from 9 a.m. to 7 p.m. PT. Vehicle pickup at any of Carvana’s Car Vending Machines is free for all Carvana customers.

About Carvana

Founded in 2012 and based in Phoenix, Carvana’s (NYSE: CVNA) mission is to change the way people buy cars. By removing the traditional dealership infrastructure and replacing it with technology and exceptional customer service, Carvana offers consumers convenient online car buying and financing.

Carvana.com enables consumers to quickly and easily shop more than 15,000 vehicles, finance, trade-in or sell their current vehicle to Carvana, sign contracts, and schedule as-soon-as-next-day delivery or pickup at one of Carvana’s patented, automated Car Vending Machines.

About Ken Zino

Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
This entry was posted in customer satisfaction, marketing, people and tagged , , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *