Ford Motor Company is recalling 2021-2022 Bronco SUVs equipped with 8-inch SYNC infotainment screens that were previously recalled and repaired under NHTSA recall 22V-825. The rearview camera image may still be displayed after a “backing event has ended,” Ford said in the required NHTSA filing made public this morning. The Bronco SUVs fail to comply with Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Affected Bronco SUVs are equipped with 8-inch low-level SYNC infotainment screens and have had a previous Ford safety recall 22C27 performed. Information as to the applicability of this action to specific vehicles “can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database,” Ford said in the filing.
Ford’s Customer Service Division (FCSD) identified that the 22C27 recall had been closed by dealers for 1651 vehicles with SYNC 8-inch infotainment screens. There were no over-the-air updates applied for these vehicles. Ford’s Critical Concern Review Group (CCRG) concluded that these 1,651 vehicles received the most current version of software and were marked as being completed; however, there was no compliance recall 22C27 software remedy released for these vehicles and it is not possible for them to have received a remedy. Ford is not aware of any reports of accident or injury related to this latest Bronco safety defect.
The solution for this safety recall is a SYNC module software update which properly configures the SYNC system for vehicle usage in 4-Low mode and corrects this safety defect. Ford will use Ford Power-Up (Over-The-Air) deployment to update the SYNC module software for affected vehicles. Alternatively, owners will have the option to take their vehicle to a Ford or Lincoln dealer to complete the software update.
Owner notification letters are expected to be mailed 1 May 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 23C05. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov about NHTSA 23V165.
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn.
He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe.
Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap.
AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks.
Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
Ford Motor Recalling Bronco SUVs Again
Ford Motor Company is recalling 2021-2022 Bronco SUVs equipped with 8-inch SYNC infotainment screens that were previously recalled and repaired under NHTSA recall 22V-825. The rearview camera image may still be displayed after a “backing event has ended,” Ford said in the required NHTSA filing made public this morning. The Bronco SUVs fail to comply with Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Affected Bronco SUVs are equipped with 8-inch low-level SYNC infotainment screens and have had a previous Ford safety recall 22C27 performed. Information as to the applicability of this action to specific vehicles “can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database,” Ford said in the filing.
Ford’s Customer Service Division (FCSD) identified that the 22C27 recall had been closed by dealers for 1651 vehicles with SYNC 8-inch infotainment screens. There were no over-the-air updates applied for these vehicles. Ford’s Critical Concern Review Group (CCRG) concluded that these 1,651 vehicles received the most current version of software and were marked as being completed; however, there was no compliance recall 22C27 software remedy released for these vehicles and it is not possible for them to have received a remedy. Ford is not aware of any reports of accident or injury related to this latest Bronco safety defect.
The solution for this safety recall is a SYNC module software update which properly configures the SYNC system for vehicle usage in 4-Low mode and corrects this safety defect. Ford will use Ford Power-Up (Over-The-Air) deployment to update the SYNC module software for affected vehicles. Alternatively, owners will have the option to take their vehicle to a Ford or Lincoln dealer to complete the software update.
Owner notification letters are expected to be mailed 1 May 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 23C05. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov about NHTSA 23V165.
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.