Ford customers nationwide now can enjoy complimentary “Pickup & Delivery,” as well as expanded mobile services from participating dealers. With Pickup & Delivery, the customer’s preferred Ford dealer will come to their home or place of business, pick up their vehicle and return it when the repair has been completed. For light repairs and routine maintenance, a Mobile Service van can be dispatched with a trained technician to perform service at an eligible location of the customer’s choice.
The nationwide program is part of Ford’s commitment to improve the ownership experience by providing convenient, seamless options for vehicle service, from simple oil changes to recall repairs. Recalls have been infecting Ford Motor products for years. During 2022, Ford Motor led all makers in recalls with 67 totaling more than 8.6 million vehicles, according to the National Highway Traffic Safety Administration. No word on when or if Lincoln Dealers will participate.
The remote program is voluntary for dealers and all Ford service customers can take advantage of complimentary Pickup & Delivery and Mobile Service appointments from participating dealers, including retail, fleet, commercial and government customers. Participating dealers have the ability to set their own service and mileage limits for each type of remote service. The newly expanded program provides dealers with additional support to offer the complimentary remote services.
About Ken Zino
Ken Zino, publisher (kzhw@aol.com), is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn.
Zino is at home on test tracks, knows his way around U.S. Congressional hearing rooms, auto company headquarters, plant floors, as well as industry research and development labs where the real mobility work is done. He can quote from court decisions, refer to instrumented road tests, analyze financial results, and profile executive personalities and corporate cultures.
He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe.
Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap.
AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks.
Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
Ford Offers Free Pickup, Delivery and Mobile Service To All
Ford customers nationwide now can enjoy complimentary “Pickup & Delivery,” as well as expanded mobile services from participating dealers. With Pickup & Delivery, the customer’s preferred Ford dealer will come to their home or place of business, pick up their vehicle and return it when the repair has been completed. For light repairs and routine maintenance, a Mobile Service van can be dispatched with a trained technician to perform service at an eligible location of the customer’s choice.
The nationwide program is part of Ford’s commitment to improve the ownership experience by providing convenient, seamless options for vehicle service, from simple oil changes to recall repairs. Recalls have been infecting Ford Motor products for years. During 2022, Ford Motor led all makers in recalls with 67 totaling more than 8.6 million vehicles, according to the National Highway Traffic Safety Administration. No word on when or if Lincoln Dealers will participate.
The remote program is voluntary for dealers and all Ford service customers can take advantage of complimentary Pickup & Delivery and Mobile Service appointments from participating dealers, including retail, fleet, commercial and government customers. Participating dealers have the ability to set their own service and mileage limits for each type of remote service. The newly expanded program provides dealers with additional support to offer the complimentary remote services.
About Ken Zino
Ken Zino, publisher (kzhw@aol.com), is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. Zino is at home on test tracks, knows his way around U.S. Congressional hearing rooms, auto company headquarters, plant floors, as well as industry research and development labs where the real mobility work is done. He can quote from court decisions, refer to instrumented road tests, analyze financial results, and profile executive personalities and corporate cultures. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.