Tag Archives: customer data

OnStar Reverses Tracking of Ex-Users after Privacy Uproar

The OnStar privacy about face does not address what will remain an issue about OnStar’s data collection and reselling of current subscriber information. In the U.S. automakers and other marketers assume customer information is their property to do what they will with. This is the exact opposite of laws in place in Europe that stipulate the customer, not the company, owns and controls their information. Continue reading

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