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Ford Motor Company will beta test new software designed to ease myriad consumer complaints about the My Ford Touch infotainment system, which caused Ford and Lincoln vehicles to sink to below average in Consumer Reports quality ratings.

Ford’s overall reliability rank among 28 major car makes slipped from the 10th to the 20th spot this year—the biggest drop for any major nameplate in Consumer Reports 2011 Annual Auto Survey. The badly needed software upgrade is coming for 2013 models – and to owners of existing My Ford Touch equipped vehicles. Continue reading →