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Volaris Fined by DOT for Failing to Disclose Baggage Fees
The U.S. Department of Transportation today assessed a fine of $130,000 against the Mexican airline Volaris for failing to inform consumers that they may have to pay baggage fees when buying a ticket on the carrier. This is the first penalty assessed for a violation of the provisions of the Department’s new aviation consumer rule that took effect this past January. Continue reading
Posted in aviation, customer satisfaction, news
Tagged airlines, auto informed, autoinformed.com, automotive news, baggage fees, dot, Ken Zino, volaris
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