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Tag Archives: airlines
Regulations Work as Airlines Set On Time Records, Cut Delays
The biggest airlines in the U.S. posted records for the first half of 2012 for on-time performance, fewest cancellations and tarmac delays, as well as the lowest mishandled baggage rates. According to the Air Travel Consumer Report from the U.S. Department of Transportation, the 15 largest U.S. airlines posted an 83.7% on-time arrival rate during the first six months of 2012, the highest mark for any January-June period in the 18 years the Department has collected comparable data. Continue reading
Volaris Fined by DOT for Failing to Disclose Baggage Fees
The U.S. Department of Transportation today assessed a fine of $130,000 against the Mexican airline Volaris for failing to inform consumers that they may have to pay baggage fees when buying a ticket on the carrier. This is the first penalty assessed for a violation of the provisions of the Department’s new aviation consumer rule that took effect this past January. Continue reading
Posted in aviation, customer satisfaction, news
Tagged airlines, auto informed, autoinformed.com, automotive news, baggage fees, dot, Ken Zino, volaris
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Largest U.S. Airlines Barely Profitable in Q4
These data, combined with record levels of long-term unemployment and a moribund housing market, one wonders how anyone in the ruling class can claim the recession is over? Continue reading
Air Fares Soar 10% in Q4 as 2011 Prices Highest on Record
The slow economic recovery the U.S. is enduring isn’t all good for embattled consumers as the average price of U.S. domestic air fares increased to $368 in the fourth quarter of 2011, up 10% from $335 in the fourth quarter of 2010, the U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reported today. The latest price hike was far above $320 average fare during the same period in 2009 as the Great Recession took hold. Continue reading
Posted in aviation, news, news analysis, prices, transportation
Tagged air fares, airlines, auto informed, autoinformed.com, automotive news, domestic air fares, Ken Zino
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Airline On-Time Performance Improves in January
Flights to or from Phoenix (PHX) operated by Southwest or United had the dubious distinction of posting the most delays of greater than 30 minutes in January more than 50% of the time. Continue reading
Posted in aviation, customer satisfaction, news, results, transportation
Tagged airlines, auto informed, autoinformed.com, automotive news, bts, Ken Zino, on-time performance
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Airlines Profitable as Passenger Fees Continue to Rise
As part of their third-quarter revenue, the airlines collected almost a billion dollars – $898 million – in baggage fees and $603 million from reservation change fees from July to September 2011. Baggage fees and reservation change fees are the only ancillary fees paid by passengers that are reported to BTS as separate items. Other fees, such as revenue from seating assignments and on-board sales of food, beverages, pillows, blankets, and entertainment are reported in a different category with other items and cannot be identified separately. Continue reading
Tougher DOT Airline Regulations Take Effect This Week
In addition, airlines will be required to promptly notify passengers of flight delays of over 30 minutes, as well as flight cancellations and diversions, and they will generally be prohibited from increasing the price of passengers’ ticket after it is bought. Continue reading
