Chrysler Recalls ~273,000 Ram Pickups for Software Glitch

Chrysler (FCA US, part of the Stellantis mega-merger) is recalling ~273,000 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 pounds, and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rear-view image from displaying. As such, the trucks fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.” The safety defect increases the risk of a crash in all the recalled trucks.

The recalled Ram trucks began  production on 25 June 2021, when the first 2022 MY vehicle was produced, and ended on 2 August 2023, when vehicles were no longer built with an incompatible rear-view camera system and radio combination. Similar vehicles not included in this recall are equipped with a compatible rear-view camera and radio combination or were built after the suspect period.

Reported Chronology

• On 18 April 18, 2023, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to rearview backup camera sometimes not displaying the rear-view image in some 2022-2023 MY Ram Trucks with R1 High radios from Valeo.
• From April 2023, through August 2023, FCA US TSRC reviewed vehicle records and met with FCA US engineering to review the issue and understand the part design and to determine the suspect population.
• On August 30, 2023, FCA US TSRC recognized that the backup camera may fail internally resulting in the rear-view camera image not displaying during a backing event, potentially causing a noncompliance with FMVSS No. 111.
• On September 21, 2023, FCA US determined through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected trucks

Dealers will update the radio software free of charge as required by US regulations. Owner notification letters are expected to be mailed 17 November 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403about  recall 97A.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov about NHTSA 23V-654.