Goodyear, Just Tires Offer “Zero Contact” Service

Goodyear Auto Service and Just Tires locations in the U.S. now offer “zero-contact” service. This is designed “to help to limit personal contact” and keep customers, including those in essential roles such as law enforcement, first responders, doctors, nurses and grocers, on the road and moving forward. Potential customers have a choice between coming into a store or conducting the entire exchange with zero contact.

How Zero Contact Works

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1. Book an appointment online or by phone.
2. Come to the store and call us from your car. We’ll ask for a description of your vehicle to help locate you.
3. A team member will come out to greet you, maintaining appropriate distance.
4. A gloved technician will utilize protective measures, such as floor mats, steering wheel and seat covers before moving the vehicle into the work area. 
5. A team member will call you to review the work and collect payment by phone. As an additional precaution, the preferred method of payment is a credit card.
6. Upon completion all contact points will be cleaned and your vehicle will be returned to the parking lot for pickup
7. Call us upon arrival to the store and a team member will come out to greet you and perform a key exchange, maintaining appropriate distance.

This new service is in addition to the preventative measures previously announced. These include a reduction in store hours, as well as enhanced disinfection, visitor protocols and physical distancing according to guidance from the Centers for Disease Control and Prevention.

For more details on the Zero Contact drop-off service or to schedule an appointment, visit www.goodyearautoservice.com and www.justtires.com.