Wheels Falling Off New Nissan Rogues

Ken Zino of AutoInformed.com on Wheels Falling Off of New Nissan Rogues

The all-new Rogue has a claimed “most standard safety technologies in its class.” It is the latest model to have Nissan Safety Shield 360 standard across the entire lineup.

In a NHTSA filing just released, Nissan North America is recalling 2021 Nissan Rogue vehicles. The incorrect wheel nuts may have been installed and may loosen causing wheel vibration. The wheel vibration may break the wheel studs and cause the wheel to separate from the Rogue. The customer can experience excess tire and wheel.

Nissan said that based on production records, this safety defect is unique to a small number of Model Year 2021 Nissan Rogue vehicles.

Nissan has known of the problem since last December. No other Nissan or INFINITI vehicles are affected. The safety defect was caused by an equipment programming error. Rogue vehicles may have been manufactured with the incorrect wheel nuts. The correct wheel nuts used on the Rogue are the conical nut type. The incorrect wheel nuts that may be installed are the flat washer type. When repeatedly tightened in the field during tire or wheel changes, the incorrect wheel nuts may loosen, causing excess tire and wheel vibration.

Chronology

  • December 26, 2020, during a dealer pre-delivery inspection, a technician noticed that the right front and right rear wheels of an 2021Rogue had the incorrect wheel nuts installed. Nissan began to investigate the issue.
  • January 2021 through February 2021 – At the Smyrna production plant, the Nissan Rogue is built on the same production line as the Nissan Maxima. The tire and wheel station where the wheel nuts are installed has a turntable that rotates to present the correct wheel nuts to the operator based on the model that enters the workstation.
  • The investigation revealed that at the start of production, the turntable was not programmed to identify Rogue units. As a result, the turntable would rotate and present the correct wheel nuts for Maxima vehicles but would not rotate when a Rogue entered the workstation. In some instances, this would leave the Maxima wheel nuts present for the technician to use and apply to the vehicle. Nissan conducted a yard audit at the Smyrna plant of 511 units and found one (1) that contained incorrect wheel nuts. In addition, Nissan launched a quality hold and Dealer Action to inspect certain Rogue units in inventory. Four (4) additional units were found with the subject condition.
  • March 10, 2021 – Nissan decided to recall all potentially affected vehicles to inspect, and if necessary, fix the defect. Nissan is aware of one (1) warranty claim attributed to this condition (mentioned above). No other claims have been reported.

Nissan will notify owners, and dealers will inspect the wheel nuts and replace any incorrect ones, free of charge as is required by US law. The recall is expected to begin 7 May 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is PC799. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). of New Nissan Rogues

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