Tag Archives: Gary Johnson

Elena Ford Named Chief Customer Experience Officer. John Savona to Head Ford North America Manufacturing

Posted on 15 October 2018 by Ken Zino

In this role, Elena Ford, 52, will report to Joe Hinrichs, Ford president, Global Operations. The realignment of customer experience under Global Operations will allow Elena Ford, 52, to work with Ford Customer Service Division and the Quality organization “to connect the design and implementation of a world-class customer experience system that connects the interactions between Ford and its customers around the world. In her role, she will continue to be closely integrated with the Sales and Marketing organization and global dealer network.” Continue reading →

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Ford China Sales Rebound in April with 24% Gain

Posted on 10 May 2012 by Ken Zino

After three straight months of declining sales in China, Ford Motor said today that sales increased 24% year-over-year to 54,881 based on wholesale deliveries. Ford China has now sold 176,274 vehicles year-to-date in China. Market leader General Motors and its communist government required joint ventures in China set a domestic sales record for April of 227,217 vehicles. Demand was up 11.7% from the same month in 2011. Its performance in April took GM’s sales for the first four months of the year to 972,369 units, an increase of 9.4% on an annual basis. GM has now sold more than one million vehicles in China. Continue reading →

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