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NHTSA Prompted Latest Lexus Recall after Web Complaints
The latest Lexus floor mat recall is the result of ongoing complaints filed by owners on the National Highway Traffic Safety Administration’s website. It took another NHTSA inquiry to Toyota back in May to prompt Toyota to action. With virtually instant feedback available at the world’s largest auto safety agency, automakers are increasingly under pressure to fix defects and institute recalls within five business days. NHTSA confirmed this summary in a statement that said in part, “NHTSA requested that Toyota conduct an immediate recall of model year 2010 Lexus RX 350 and RX 450 H vehicles for a serious safety issue involving potential pedal entrapment by the floor mat.” So NHTSA asked Toyota once again to conduct a recall. NHTSA is also requesting additional documentation from Toyota and is considering opening another investigation into whether Toyota met its obligation to notify the agency and conduct a recall in a timely manner.
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