Tag Archives: USDOT Bureau of Transportation Statistics

Air Travel Consumer Report Shows Improvements in 2023

Posted on 2 February 2024 by Ken Zino

The US Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR)* on airline operational data compiled for the month of November 2023 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters. During 2023, DOT issued the largest fines on airlines in the history of the Office of Aviation Consumer Protection while helping return more than $3 billion in refunds to travelers since the start of the pandemic. Continue reading →

Posted in aviation, customer satisfaction, news analysis, people, transportation | Tagged , , , , , , , , , | Leave a comment

US Airline Employment Above Pre-Pandemic Levels

Posted on 9 November 2023 by Ken Zino

US scheduled-service passenger airlines employed 533,238 workers in September 2023 or 66% of the industry-wide total. Passenger airlines added 2938 employees in September 2023 for a twenty-ninth consecutive month of job growth dating back to May 2021 as the Biden Administration economic recovery continues. Southwest led scheduled passenger carriers, adding 882 employees. United Air Lines added 736, and Delta Airlines added 708. Continue reading →

Posted in aviation, economy, news analysis, transportation | Tagged , , , , , , , | Leave a comment