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Category Archives: quality
Fires! Park 2020-22 Hyundai Palisades, Kia Tellurides Outside
Hyundai Motor America and Kia America are telling owners of some Model Year 2020-2022 Hyundai Palisade and Kia Telluride vehicles park their cars outside and away from homes and other structures until their vehicles have been repaired, due to new recalls for the risk of fire. More than 280,000 SUVs are potentially involved. Continue reading
GM Recalls 500,000 2021-22 SUVs for Bad Seat Belts
“The rivet that retains the buckle to the mounting bracket in the left- or right-side third-row seat belt buckle assembly may have been improperly formed,” was the defect cited in a mandatory NHTSA filing made public today. GM had reports of the problem going back to October of 2020. Workers at GM supplier ZF Occupant Safety Systems manufacturing plant in Mexico may have not properly followed processes and inadvertently missed the rivet forming operation. Continue reading
Ford Recalls 2022 Maverick Pickups for Bad Airbags
The National Highway Traffic Safety Administration discovered the problem in June of 2022 during a FMVSS 226 compliance audit on a 2022 model year Maverick. The displacement results for the front lower primary target were 111.9 mm, which exceeds the federal regulation of 100 mm. Side curtain air bags that may not meet the displacement requirements of FMVSS 226 S4.2.1 Ejection increase the risk of injury in a crash. No warning of the existence of potential deadly problem occurs before an accident. Continue reading
Blinded: More Software Recalls from Mercedes-Benz, Toyota
There’s irony in the ongoing automotive hardware safety problems that are caused by a software infection. In the latest two examples of expensive, normally robust machines by Mercedes-Benz and Toyota have vision systems that are subject to the safety-defect recalls that were publicly revealed today by The National Highway Traffic Safety Administration. Continue reading
Posted in quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, Ken Zin, Mercedes-Benz recalls, nhtsa, toyota recalls
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Ford HEV Fire Recalls: Escape, Maverick, Lincoln Corsair
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the under-engine shield and active grille shutter modified. Continue reading
Hyundai Again Recalls 2017-18 Ioniq HEVs, PHEVs for Fires
This recall replaces NHTSA recall number 18V-704. Vehicles already repaired under the previous recall will need to have the new repair completed. The main power relay or PRA was made by: LS IS Company in Korea. Continue reading
Posted in customer satisfaction, quality, recalls
Tagged auto industry commentary, autoinformed.com, Ioniq HEV PHV recalls, Ken Zino, nhtsa
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Off the Engine Rails: Ford Explorer and Lincoln Aviator Recall
Dealers will perform an engine rail strength test and replace the rails as necessary, free of charge as required by Federal regulations. If the engine rails require replacement, owners will have the option for a vehicle replacement or buyback. Continue reading
Expedition, Navigator Fire Fix Found After NHTSA Alert
Parts are still not available for some vehicles. Moreover, Ford is expanding the population to include a total of 66,221 Expedition and Navigator SUVs in the U.S. built between July 27, 2020 and Aug. 31, 2021 based on further analysis of the causes for the fires. Ford has received 21 reports of under hood fires – including five since the original recall filing in May. Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, ford recalls, Ken Zino, nhtsa
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Ford Recalls 66,000 2022 F-150 BEVs, Bronco, Ranger Models
Ford Motor Company is recalling 2022 F-150 BEV vehicles equipped with 20″ or 22″ all season tires. Ford is also recalling 2022 Bronco and Ranger vehicles for windshield failures. Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, ford recalls, Ken Zino, nhtsa
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Vehicle Quality Flaws at 36-Year Record High
Initial vehicle quality drastically declined setting a record, according to the J.D. Power 2022 U.S. Initial Quality StudySM (IQS)*. The disruptions caused by the pandemic: supply chain issues, record-high vehicle prices and personnel dislocations, contributed to quality woes. Compared with … Continue reading
Honda Recalls 2006-14 Ridgeline Pickups for Fuel Tank Failures
As of June 9, 2022, Honda has received five customer complaints from the U.S. market between November 2016 through November 2021, and no reports of fires or injuries related to this issue. The driver may hear noises from the fuel tank and/or fuel tank mounting bands impacting the undercarriage area. Continue reading
Posted in customer satisfaction, quality, recalls
Tagged auto industry commentary, autoinformed.com, Ken Zino, Ridgeline Pickups
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Ford Motor Recalls 2.9 Million Vehicles for Rollaways
Ford Motor Company is recalling more than 2.9 million 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The Hilex-supplied bushing that attaches the shifter cable to the transmission may degrade or detach causing unexpected rollaways. This is an expansion of previous recalls that were based on customer complaints to NHTSA.* Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, Ford Motor recalls, Ken Zino, nhtsa
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Too Darn Hot – Ford Mustang Mach-E Recall
On recalled Mustangs, Direct Current (“DC”) fast charging and repeated-wide open accelerator pedal movements can cause the high voltage battery main contactors to overheat. This overheating can lead to arcing and deformation of the electrical contact surfaces, which can result in an electric relay switch remaining open or a relay switch that welds closed from heat. Ford has not thus far issued instructions to stop driving vehicles under this safety recall? Continue reading
Posted in customer satisfaction, quality, recalls
Tagged auto industry commentary, autoinformed.com, Cuautitlan, ford recalls, Ken Zino, nhtsa, NHTSA 22V-412
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NHTSA – Hyundai and Kia Recalls for Rollaways
A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway. NHTSA recalls: Hyundai 22V324000 and Kia 22V322000. Continue reading
Air Travel Consumer Complaints Up 2.7X Pre-Pandemic levels
DOT uses the data from the ATCR, consumer complaints, and other information it secures from the airlines to inform its enforcement activities and the adequacy of existing rules. Judging by DOT’s own data, clearly its so-called rules from its Office of Aviation Consumer Protection are ineffective to laughable in AutoInformed’s view. However if you are in the automobile business, it’s an incentive to use vehicles for your transportation needs. Free marketing from the Airline industry and the US Government. Continue reading →