Failed Pre-Collision – Ford Recalls Expedition, Navigator

Ford Motor Company is recalling more than 25,000 Expedition and Navigator models because the camera-only Pre-Collision Assist does not enable itself. Because of incorrect computer coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature. Obviously, this is a safety defect because if the driver is unaware that the Pre-Collision Assist system is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.

This safety defect only affects Ford Expedition and Lincoln Navigator vehicles equipped with the standard camera-only Pre-Collision Assist system built within the time periods above. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected.

At the time the defect was identified, the affected vehicle assembly plant had ceased operation due to the COVID-19 matter. Upon resumption of vehicle production, the updated software will be programmed into the vehicles prior to leaving the assembly plant.

Owners will be told by mail to have the Instrument Panel Cluster and Headlamp Control Modules reprogrammed with the appropriate software calibration. This reprogramming will also require reset of the Tire Pressure Monitor System. There will be no charge for this service as is required by U.S. law.

NHTSA Campaign Number: 20V262000

The recall is expected to begin May 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S20. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to

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