Mercedes-Benz USA (MBUSA) is recalling ~3749 model year 2023-2026 vehicles, according to documents made public today by the National Highway Traffic Safety Administration. The recall involves a flat head screw and a hexagon nut.
“The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack,” MBUSA told NHTSA in the required safety defect recall filing. “In this case, the connection between the steering coupling and steering rack might loosen over time. Such an occurrence could result in a loss of steering control and may increase the risk of crash,” Mercedes said.
Chronology
- “In mid-July 2025, MB AG initiated investigations following an internal report describing an instance where the driver allegedly experienced noise from the steering system. The investigation revealed that the steering coupling bolt was not secured correctly.
- “Further investigations identified a gap in the production process, offering the possibility for employees to inadvertently omit vehicles in the steering coupling bolt torquing process.
- “Based on this discovery, potentially affected vehicles were identified, and their workshop histories were evaluated in early August.
- “Simultaneously, MB AG began evaluating potential consequences associated with an incorrectly secured steering coupling, and a plant action was initiated to check all vehicles that were still in MBAG’s possession.
- “On August 13, 2025, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG is currently aware of one warranty claim received on 26 August 2024 in the USA,” Mercedes said.
Dealers will tighten the steering coupling bolts as necessary, free of charge as required by U.S. safety regulations. Owner notification letters are expected to be mailed 17 October 2025. Owners may contact MBUSA customer service at 1-800-367-6372. Owners can also contact the National Highway Traffic Safety Administration about NHTSA Recall Number: 25V533 or 25V-533
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn.
He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe.
Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap.
AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks.
Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
No Steering – Mercedes-Benz Recalls EQE and GLC Models
Mercedes-Benz USA (MBUSA) is recalling ~3749 model year 2023-2026 vehicles, according to documents made public today by the National Highway Traffic Safety Administration. The recall involves a flat head screw and a hexagon nut.
“The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack,” MBUSA told NHTSA in the required safety defect recall filing. “In this case, the connection between the steering coupling and steering rack might loosen over time. Such an occurrence could result in a loss of steering control and may increase the risk of crash,” Mercedes said.
Chronology
Dealers will tighten the steering coupling bolts as necessary, free of charge as required by U.S. safety regulations. Owner notification letters are expected to be mailed 17 October 2025. Owners may contact MBUSA customer service at 1-800-367-6372. Owners can also contact the National Highway Traffic Safety Administration about NHTSA Recall Number: 25V533 or 25V-533
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.