-
Recent Posts
- American Axle – UAW Demands Released Before Contract End
- J.D. Power – Dealer Service Satisfaction High, But…
- Legal Tariffs – Detroit Diesel to Add Third Shift, Recall Laid Off Workers
- Porsche AG Reorganization 2.0 or The New Strategy 2035
- Hit-And-Run Crashes at Record High
- Honda Heritage Parts Program Debuts
- IndyCar – Freedom 250 to Run Past U.S. Capital
- Instrument Panel Display Failures – Honda, Acura Recalls
- Ford Recalls 850,000 Bronco, Edge SUV Rear View Cameras
- Ford Recalls Escape, Explorer, Lincoln Aviator, Corsair SUVs
- Silverado and GMC HD Pickups Recalled for Sudden Stalling
- IndyCar Phoenix – Newgarden Wins Good Ranchers 250
- Windshield Wiper Failures – Ford Motor Recalls 605,000 SUVs
- Jeep Wrangler Finally Fixes Crash-Test Tipping
- Acura and Honda to Export U.S. Made Vehicles to Japan
Recent Comments
- Autocrat on Stellantis Subordinated Perpetual Hybrid Bonds on Stellantis Posts Full Year 2025 Loss of €22.3B
- Michigan Governor Whitmer on Pew – Confidence in Trump Dips, Fewer Support His Policies
- Porsche Motorsport Daytona Victory on Daytona 24 Hours – Old and New Stars Getting Ready to Run
- UAW Ford Department Director VP Laura Dickerson on Trump's Ford Plant Visit on Whitmer Stands in Stark Contrast to Trump at Detroit Auto Show
- Ken Zino on Ford Fuel Injector Leak Recall Now at ~694,000
Archives
Meta
Tag Archives: auto repair
Customer Satisfaction Up at U.S. Dealer Service Departments
The CSI rankings are based on dealer service performance during the first three years of new-vehicle ownership, which typically represents the majority of the vehicle warranty period. After the warranty expires, dealerships traditionally have little chance of getting maintenance work as more than two thirds of customers then resort to independent repair shops and mass merchandiser tire, transmission, brake and muffler chains. Continue reading
Right to Repair Bill Passes Massachusetts Senate
A version of the bill, omitting dealerships, is currently before the Massachusetts house, with unknown prospects. However, more than 100,000 citizens signed a Right to Repair ballot initiative earlier this year. If the legislature does not pass a final bill, the state’s consumers will get their own chance to vote—on the November ballot. Recent polls have shown support level for Right to Repair as high as 87%. Continue reading
Right to Repair on Massachusetts Ballot. National Bill Stalled
A similar national measure, the Motor Vehicle Owners’ Right to Repair Act (H.R. 1449), died from inaction in the 2011 U.S. Congress. Various forms of Right to Repair bills have been tied up in successive Congresses since 2002. It is not surprising that the National Association of Automobile Dealers opposes the legislation. NADA says that automakers provide emissions service and some other data available to any technician who needs it already. Continue reading
Posted in aftermarket, auto news, news, news analysis
Tagged auto informed, auto repair, autoinformed.com, automotive news, ftc, h.r. 1449, Ken Zino, nada, right to repair
Leave a comment
The Latest Safety Problem – Deferred Auto Maintenance?
The latest pernicious problem of the flagging U.S. economy comes in the guise of drivers who deferred auto maintenance at the potential cost of their safety. According to a new survey, 40% of respondents who are involved in repair decisions said they are postponing car maintenance or repairs on their primary vehicle. Continue reading
Posted in aftermarket, auto news, economy, news, news analysis, safety
Tagged auto informed, auto repair, autoinformed.com, automotive news, consumer reports, Ken Zino
Leave a comment
Bosch Car Service Opens 1,000th Shop in China as part of World’s Largest Independent Repair Network
Bosch said it now has the world’s largest independent workshop network of 15,000 shops, 90 years after the first one opened in Hamburg. The range of services includes traditional Bosch fields of automotive electrics, electronics and diesel servicing, as well as general mechanical vehicle repairs, oil changes, air-conditioning service, in-car multimedia, tires and auto glass service. Every day, more than 82,000 associates complete service and repair work on more than 180,000 vehicles. Continue reading
Posted in auto news
Tagged aftermarket, auto informed, auto news, auto repair, autoinformed, autoinformed.com, automotive news, bosch, bosch car service centers, bosch china, Ken Zino, zino
Leave a comment
AAA Asks Congress Yet Again to Pass “Right to Repair Act”
Dealerships used to thrive on automaker-paid warranty repairs, paid for by the factory at reduced labor rates. In order to compensate technicians for this factory dictated lower rate, dealers charged higher rates for non-warranty parts and repairs. In effect, car owners were subsidizing the cost of poor quality at automakers if they went to a factory store. Continue reading
Posted in aftermarket, auto news, news analysis, transportation
Tagged aaa, aftermarket, auto informed, auto news, auto repair, autoinformed, autoinformed.com, automotive news, ftc, h.r. 1449, Ken Zino, nada, right to repair
Leave a comment
Fight for Auto Repair Dollars Heats up at Ford and GM
Once upon a time in the new car business, dealers used the “back end” or the service bays to cover the entire cost of running the operation. Good dealers could have a “service absorption rate” of 100% or more, which … Continue reading
