Tag Archives: J.D. Power 2023 U.S. OEM ICE App ReportSM

Fossil Fuel Powered Vehicles Plagued with Connectivity Bugs

“Smartphone apps remain a highly problematic vehicle feature, even as manufacturers continue to focus on resolving connectivity-related issues,” said Jason Norton, senior manager of global automotive consulting at J.D. Power, “It’s clear that customers will have a better overall ownership experience if they have a better smartphone app experience.”   Continue reading

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