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Tag Archives: jetblue
Large Airlines Continue to Disappoint Customers
Although satisfaction with low-cost carriers improves for a third consecutive year, increasing three index points from 2011 to average 754, satisfaction with traditional carriers declines 4 points to 647. Continue reading

American Airlines and JetBlue Alliance Blocked
The U.S. Court of Appeals for the First Circuit last Friday affirmed the U.S. District Court for the District of Massachusetts’ ruling in favor of the Justice Department and the Attorneys General of six states and the District of Columbia in their civil antitrust lawsuit to stop the Northeast Alliance between American Airlines and JetBlue. Continue reading →