Category Archives: quality

Toyota Recalls Rav4 and Highlander SUVs for Bad Airbags

Toyota has been aware of the problem since October of 2007, and changed the software in new vehicles in 2008, and yet did not recall the defective vehicles. Previous such coverups resulted in record fines imposed on Toyota by NHTSA in 2010 for failure to act promptly on a safety defect. Continue reading

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Vehicle Dependability at Record, but Electronic Problems Grow

Overall vehicle dependability has slightly improved from 2010, but automakers are having difficulty overcoming problems with newer technologies and features, according to the J.D. Power and Associates. The study measures problems experienced during the past 12 months by original owners … Continue reading

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Kia Recalling Alabama Built Sorento SUVs for Bad Brakes

Kia is recalling all 2011 Sorento models built at a Kia plant in Alabama because defective rear brake calipers can leak and diminish braking performance. Drivers of the affected 2011 Sorento models should see a brake warning light come on and feel a soft pedal if the Sorento’s brakes are leaking. Continue reading

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