-
Recent Posts
- CARB Adopts Rules Supporting Use of E15 Gasoline
- Gasoline Prices Heading for New September Record!
- ACEA – Hybrids Top August EU Car Registrations
- Volkswagen Debuts In-Vehicle Gaming on Some 2027 Models
- By the Seat of Their Pants – Premium Seats Lag in Quality?
- September 2026 Light Vehicle Production Forecast So-So
- California Keeps Growing as It Cuts Climate Emissions Again
- Chrysler Recalls 97,349 Jeeps for Flying Roof Racks
- November Michigan Ballot Proposals – UAW Con and Pro
- Vehicle Affordability Still Worrying Despite Wage Increases
- TRUMPED! AAA – Pump Prices Continue Rising
- Michigan Governor Whitmer Against Trump Tariffs in WSJ
- Annals of Marketing – New User Interface on GM Pickups
- AAA – Annual New Vehicle Ownership Cost at $12,863 Up ~11%
- Indy 500 Winner Rosenqvist to Be Honored in Värnamo
Recent Comments
- NHTSA on Steering Loss – Ford Recalls F-Series Trucks
- AAA on AAA – August 20 Gasoline Prices Highest Ever!
- Nissan Motor on Nissan Posts ¥77.9B Profit in Q1 of Japanese Fiscal Year
- Jeff Badman on Ford Motor Recalls 850,000 Vehicles for Sudden Stalling
- Magna International on Magna International Posts Q1 2026 EPS Loss of $0.04
Archives
Meta
Tag Archives: quality
Porsche and General Motors Top Power IQS Quality Survey
Luxury brand Porsche and populist Chevrolet lead initial quality reports for 2013 models. As a manufacturer, General Motors leads other automakers by far. These claims come from the latest J.D. Power and Associates IQS – Initials Quality Survey – that polled more 83,000 owners after 90 days of experience with their new car or light truck. Continue reading
Posted in auto news, quality
Tagged autoinformed, autoinformed.com, david sargent, iqs, j.d power, Ken Zino, quality
Leave a comment
Owners Report Quality Improvements at Most Automakers
A growing problem area is lumped under the “audio, entertainment, and navigation” category where reported problems have increased by 8% from 2011. This continues a negative trend, with problems in this category increasing by 45% since 2006, while other categories have improved by 24% on average. Buyers aged 35 and under, who grew up with myriad consumer electronic devices are particularly vocal about the design failures of automotive electronics. This is a growing problem for the product development departments of automakers that are largely managed by older, white males. Continue reading
Posted in auto news
Tagged apa, auto informed, autoinformed.com, automotive news, automotive press association, ford my touch, infotainment, iqs, j.d power, Ken Zino, quality
Leave a comment
Ford, Lincoln Change Touch Screens after Quality Ratings Dive
While Ford keeps claiming its customers want electronic features such as MyFord Touch, saying 56% of them rate the technology as an “important” part of the buying decision, its quality and customer satisfaction ratings by users as measured from independent sources have plummeted during the three years since introduction. Continue reading
Posted in auto news, customer satisfaction, design and styling, distracted driving, news analysis, quality, safety
Tagged auto informed, autoinformed.com, automotive news, consumer reports, Ford, infotainment, Ken Zino, myford touch, mylincoln touch, quality, telematics, touch screen
Leave a comment
Toyota Leads 2012 Vehicle Dependability Report
The highest initial quality ratings of 2009 model year vehicles has now resulted in historically high levels of vehicle dependability in 2012. Overall vehicle dependability in 2012 averages 132 problems per 100 vehicles, an improvement of 13% from the 2011 … Continue reading
Posted in auto news, news, quality
Tagged auto informed, autoinformed.com, automotive news, customer satisfaction, j.d power, Ken Zino, quality, vds, vehicle dependability study
Leave a comment
Initial Quality in China Achieves Historic High – Japanese Lead
Overall initial quality of vehicles sold in China averages 162 PP100 (problems per 100) in 2011. This is the lowest problem rate recorded since the inception of the study in 2000, according to J.D. Power Asia Pacific. Not surprisingly, models from Japanese brands, as a whole, have the lowest problem incidence in the China market in 2011 with an average of 108 PP100. Continue reading
Posted in auto news, customer satisfaction, manufacturing, news analysis, results
Tagged asia pacific china sales satisfaction index study, auto informed, auto news, autoinformed, autoinformed.com, automotive news, china iqs, customer satisfaction, iqs, j.d power, Ken Zino, quality, zino
Leave a comment
Quality Drops Drastically as Automakers Introduce New Models
After a four year run of improving quality, the trend has reversed itself as the initial quality of 2011 new vehicle launches has declined considerably in the latest study. Overall initial quality improved to an average of 107 problems per 100 vehicles (PP100) in 2011 from 109 PP100 in 2010. However, launch models – vehicles that are all-new or have had major redesigns – saw ratings drop by 10% to an average of 122 PP100 in 2011 from 111 PP100 in 2010. Continue reading
Honda Recalls New Civic for Fuel Leaks in Latest Quality Gaffe
Toyota of course was ultimately assessed record civil fines by the U.S. National Highway Traffic Safety Administration last year for its failure to promptly recall all of the vehicles affected by deadly unintended acceleration or stuck gas pedal problems. The “Toyota effect” now looms large over the auto industry since no automaker wants to be charged with a safety defect coverup. Continue reading
Vehicle Dependability at Record, but Electronic Problems Grow
Overall vehicle dependability has slightly improved from 2010, but automakers are having difficulty overcoming problems with newer technologies and features, according to the J.D. Power and Associates. The study measures problems experienced during the past 12 months by original owners … Continue reading
