Jaguar Land Rover is conducting a safety defect recall campaign involving 2019 MY Jaguar I-Pace* vehicles built at the Graz Vehicle Assembly Plant from 9 January 2018 through 14 March 2019. The basis for the recall population is all Jaguar I-Pace 19 model year vehicles not included in the Jaguar H484 safety defect recall. The batteries in question were from LG Energy Solution in Poland. Recalled vehicles will receive a software update that will change the maximum state of charge of the battery to 80%. A permanent remedy is under development.
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. As an interim repair, dealers will update the battery energy control module software, free of charge as required by US safety regulations. The final fix is currently under development.
Owner notification letters are expected to be mailed 18 October 2024. Owners may contact Jaguar customer service at 1-800-452-4827 about Jaguar recall H514. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new remedy performed. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov about NHTSA recall24V633 .
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Chronology
Following the launch of Safety Recall Campaigns H441, H459 and H471, JLR has continued to monitor customer uptake of the recall remedy. JLR has also monitored, where the diagnostic software has been deployed, the instances that the software has detected a fault that could lead to thermal overload and introduced protection against detected battery faults.
- Through 2024, a small number of post recall fire events were reported and investigation into the issues commenced. During the course of 2024, JLR maintain open dialogue with NHTSA discussing the issues and providing insight into the investigation.
- In July 2024, the capability of the improved diagnostic software was further reviewed internally at JLR and then with NHTSA where the limitations were better understood.
- The matter was discussed at Jaguar Land Rover’s Product Safety and Compliance Committee (PSCC) and it was accepted that there is a potential issue with the 2019MY vehicles in the US and the level of protection provided by the improved diagnostic software.
- Further discussion with NHTSA in August, 2024, led to this matter being progressed to the Jaguar Land Rover Recall Determination Committee (RDC) where, on August 19, 2024, it was accepted for the 2019MY vehicles not part of the H484 safety recall require a further recall to better mitigate the thermal overload condition.
There have been no reported accidents or injuries as a result of this concern. JLR is aware of a small number of reports of vehicle thermal overload condition post diagnostic software installation. There have been three fires in the US related to post software update on 2019MY vehicles. On 10 January 2024, 4 July 024, and 5 July 2024.
Jaguar Again Recalls I-Pace Models for Battery Fires
Jaguar Land Rover is conducting a safety defect recall campaign involving 2019 MY Jaguar I-Pace* vehicles built at the Graz Vehicle Assembly Plant from 9 January 2018 through 14 March 2019. The basis for the recall population is all Jaguar I-Pace 19 model year vehicles not included in the Jaguar H484 safety defect recall. The batteries in question were from LG Energy Solution in Poland. Recalled vehicles will receive a software update that will change the maximum state of charge of the battery to 80%. A permanent remedy is under development.
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. As an interim repair, dealers will update the battery energy control module software, free of charge as required by US safety regulations. The final fix is currently under development.
Owner notification letters are expected to be mailed 18 October 2024. Owners may contact Jaguar customer service at 1-800-452-4827 about Jaguar recall H514. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new remedy performed. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov about NHTSA recall24V633 .
*AutoInformed on
Chronology
Following the launch of Safety Recall Campaigns H441, H459 and H471, JLR has continued to monitor customer uptake of the recall remedy. JLR has also monitored, where the diagnostic software has been deployed, the instances that the software has detected a fault that could lead to thermal overload and introduced protection against detected battery faults.
There have been no reported accidents or injuries as a result of this concern. JLR is aware of a small number of reports of vehicle thermal overload condition post diagnostic software installation. There have been three fires in the US related to post software update on 2019MY vehicles. On 10 January 2024, 4 July 024, and 5 July 2024.