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Category Archives: quality
New Ford Recalls: 2022 Model Explorer, Ranger, F-Series
On some 2022 Explorer and Ranger vehicles equipped with 2.3-liter engines, the fuel line may be loose due to improper tightening of the fuel line connection. There is a potential for fires. On some 2022 F-150 vehicles. The right-side instrument panel cover may have been manufactured incorrectly, which can cause the air bag to not deploy as intended. During air bag deployment, the air bag cover my break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury. Continue reading
Ford Fires: 200k Expeditions and Navigators Recalled
No cause of the Expedition and Navigator fires has been identified to date. Ford “believes they originate in the blower motor, which is located on the passenger side interior behind the glovebox.” Ford was alerted by NHTSA of the potential fire problem during October of 2020 because of consumer complaints to the Federal safety Agency. Mailing of owner notification letters is expected to begin September 12, 2022 and is expected to be completed by September 16, 2022. The supplier of the defective part is the ironically named Detroit Thermal Systems of Romulus Michigan. Continue reading
New 2022 Jeep Gladiators Recalled for Rollaways
An improperly crimped parking wheel could become loose and move towards the rear of the transmission housing and potentially compromise the engagement with the parking pawl. Compromised engagement of the parking wheel to the parking pawl could result in a loss of park position which may result in inadvertent vehicle movement, which could cause a vehicle crash without prior warning. Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, Jeep Gladiator recalls, Ken Zino, nhtsa, zf
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Air Travel Consumer Complaints Up 2.7X Pre-Pandemic levels
DOT uses the data from the ATCR, consumer complaints, and other information it secures from the airlines to inform its enforcement activities and the adequacy of existing rules. Judging by DOT’s own data, clearly its so-called rules from its Office of Aviation Consumer Protection are ineffective to laughable in AutoInformed’s view. However if you are in the automobile business, it’s an incentive to use vehicles for your transportation needs. Free marketing from the Airline industry and the US Government. Continue reading
Fires! Park 2020-22 Hyundai Palisades, Kia Tellurides Outside
Hyundai Motor America and Kia America are telling owners of some Model Year 2020-2022 Hyundai Palisade and Kia Telluride vehicles park their cars outside and away from homes and other structures until their vehicles have been repaired, due to new recalls for the risk of fire. More than 280,000 SUVs are potentially involved. Continue reading
GM Recalls 500,000 2021-22 SUVs for Bad Seat Belts
“The rivet that retains the buckle to the mounting bracket in the left- or right-side third-row seat belt buckle assembly may have been improperly formed,” was the defect cited in a mandatory NHTSA filing made public today. GM had reports of the problem going back to October of 2020. Workers at GM supplier ZF Occupant Safety Systems manufacturing plant in Mexico may have not properly followed processes and inadvertently missed the rivet forming operation. Continue reading
Ford Recalls 2022 Maverick Pickups for Bad Airbags
The National Highway Traffic Safety Administration discovered the problem in June of 2022 during a FMVSS 226 compliance audit on a 2022 model year Maverick. The displacement results for the front lower primary target were 111.9 mm, which exceeds the federal regulation of 100 mm. Side curtain air bags that may not meet the displacement requirements of FMVSS 226 S4.2.1 Ejection increase the risk of injury in a crash. No warning of the existence of potential deadly problem occurs before an accident. Continue reading
Blinded: More Software Recalls from Mercedes-Benz, Toyota
There’s irony in the ongoing automotive hardware safety problems that are caused by a software infection. In the latest two examples of expensive, normally robust machines by Mercedes-Benz and Toyota have vision systems that are subject to the safety-defect recalls that were publicly revealed today by The National Highway Traffic Safety Administration. Continue reading
Posted in quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, Ken Zin, Mercedes-Benz recalls, nhtsa, toyota recalls
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Ford HEV Fire Recalls: Escape, Maverick, Lincoln Corsair
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the under-engine shield and active grille shutter modified. Continue reading
Hyundai Again Recalls 2017-18 Ioniq HEVs, PHEVs for Fires
This recall replaces NHTSA recall number 18V-704. Vehicles already repaired under the previous recall will need to have the new repair completed. The main power relay or PRA was made by: LS IS Company in Korea. Continue reading
Posted in customer satisfaction, quality, recalls
Tagged auto industry commentary, autoinformed.com, Ioniq HEV PHV recalls, Ken Zino, nhtsa
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Off the Engine Rails: Ford Explorer and Lincoln Aviator Recall
Dealers will perform an engine rail strength test and replace the rails as necessary, free of charge as required by Federal regulations. If the engine rails require replacement, owners will have the option for a vehicle replacement or buyback. Continue reading
Expedition, Navigator Fire Fix Found After NHTSA Alert
Parts are still not available for some vehicles. Moreover, Ford is expanding the population to include a total of 66,221 Expedition and Navigator SUVs in the U.S. built between July 27, 2020 and Aug. 31, 2021 based on further analysis of the causes for the fires. Ford has received 21 reports of under hood fires – including five since the original recall filing in May. Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, ford recalls, Ken Zino, nhtsa
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Ford Recalls 66,000 2022 F-150 BEVs, Bronco, Ranger Models
Ford Motor Company is recalling 2022 F-150 BEV vehicles equipped with 20″ or 22″ all season tires. Ford is also recalling 2022 Bronco and Ranger vehicles for windshield failures. Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, ford recalls, Ken Zino, nhtsa
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Vehicle Quality Flaws at 36-Year Record High
Initial vehicle quality drastically declined setting a record, according to the J.D. Power 2022 U.S. Initial Quality StudySM (IQS)*. The disruptions caused by the pandemic: supply chain issues, record-high vehicle prices and personnel dislocations, contributed to quality woes. Compared with … Continue reading
Loss of Steering Latest Tesla Model S, X Recalls
The latest recall was made public in a filing with the National Highway Traffic Safety Administration made public today. Teslas built in Fremont CA and in use in North America, Europe, Australia, Hong Kong, South Korea, Taiwan, Macau and New Zealand are covered by this safety defect. Continue reading →