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Category Archives: quality
Bugged – BMW EV Software Recall on 14,000 Vehicles
The software misdiagnosis glitch can sporadically occur irregularly within the battery management electronics, which could cause the electronic control unit to reset. If a reset occurs, this could cause an interruption of electrical power. If an interruption of electrical power occurs while driving, it may result in a brief loss of power, or stalling, which could increase the risk of a crash. However, a restart of the vehicle is possible, and would allow for continued driving. The driver would also be alerted by a warning message. Continue reading
Mercedes-Benz Recalls 324,000 Vehicles for Sudden Stalling
Covered are the so-called GLE/ML (166 platform) and GLE Coupe (292 platform) vehicles. “Depending on the amount of water that has entered the spare wheel well, the accumulated water could intermittently contact the fuel pump control unit,” Mercedes said. Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, Ken Zino, mercedes recalls, nhtsa, sudden stalling
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Drowning Risk – Body Glove Tandem Inflatable Paddle Boards
Surf 9 is recalling Body Glove Tandem and ULI Inflatable Paddle Boards because of a drowning risk. The paddle boards were sold exclusively at Costco (Costco item# 2622049), The US Consumer Product Safety Commission said today in a release. Continue reading
Chevrolet Bolt EVs Recalled for Fires
In the required National Highway Traffic Safety Administration filing made public today, GM said, “This recall will be launched in two phases, under bulletins N222383790 and N222383791. Notification to owners of vehicles that require only installation of the foil barrier is estimated to begin January 30, 2023.
Owners of vehicles that also require installation of the pretensioner cover will begin receiving interim notification on January 30, 2023. GM will provide an owner notification estimate for this second phase once availability of the pretensioner covers can be estimated.” Continue reading
Ford Motor Recalls Bronco and E-Series Vehicles
Ford Motor Company is recalling some 2021-2022 Bronco vehicles. The right or left side impact sensors may not be properly secured to the vehicle. Ford is also recalling 2022-2023 E-350, E-450, and 2021-2022 F-59 vehicles. The paint along the weld seam of the fuel tank may peel and lead to corrosion of the exposed metal, which can result in a fuel leak.
Both of the latest recalls were made public this morning by The National Highway Traffic Safety Administration. Continue reading
NHTSA Verifies Additional Chrysler Takata Fatality
The National Highway Traffic Safety Administration (NHTSA) this morning verified another Takata rupture fatality, bringing the total of number of Takata fatalities confirmed this year to five. One person died in a recent crash in a 2010 Chrysler 300 where the Takata driver’s side air bag inflator ruptured sending shrapnel into the interior.
This brings the total of Takata fatalities to 24, and the third confirmed this year in a Fiat Chrysler sedan. Continue reading
Ram Recalls 1.3 Million Pickups for Sudden Tailgate Openings
Chrysler (FCA US, part of the Stellantis mega-merger) is recalling more than 1.3 million 2019-2022 model year Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving. Misaligned tailgate strikers may cause a failure to properly latch the tailgate. An improperly latched tailgate may result in an unintended tailgate opening while driving or stationary.
Customers, however, will not be notified until January 2023. Stellantis advises owners to secure cargo in the beds. Vehicles equipped with Ram’s multi-function tailgate and Ram 1500 Classic pickups are unaffected. Also excluded are vehicles equipped with sensors that alert drivers to insecure tailgates. Continue reading
Posted in customer satisfaction, manufacturing, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, Ken Zino, nhtsa, ram pickup recalls
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Ford Expands Escape, Bronco Sport Engine-Fire Recalls
Ford in the required filing made public today by National Highway Traffic Safety Administration said the safety defect concerned prior under-hood fire reports from oil separator inspections associated with NHTSA Recall 22V-19. Ford reviewed two under-hood fire reports from a 2022 model-year Escape and 2022 model-year Bronco Sport vehicle with the 1.5-liter ‘Dragon’ engine. Continue reading
Posted in customer satisfaction, quality, recalls
Tagged 22V191, 22V859, auto industry commentary, autoinformed.com, ford dragon engine fires, Ken Zino, nhtsa
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Ford Recalls 2021-22 F-150s for Wiper Motor Failures Again
Some of the vehicles recalled were previously recalled for the same problem. NHTSA appears to have played a strong part in the latest recall because of complaints from people to NHTSA* The newest NHTSA Campaign Number is 22V842000. Continue reading
Loss of Steering Latest Tesla Model S, X Recalls
The latest recall was made public in a filing with the National Highway Traffic Safety Administration made public today. Teslas built in Fremont CA and in use in North America, Europe, Australia, Hong Kong, South Korea, Taiwan, Macau and New Zealand are covered by this safety defect. Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, EPAS, Ken Zino, nhtsa, Tesla Recalls
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New Ford Recalls: 2022 Model Explorer, Ranger, F-Series
On some 2022 Explorer and Ranger vehicles equipped with 2.3-liter engines, the fuel line may be loose due to improper tightening of the fuel line connection. There is a potential for fires. On some 2022 F-150 vehicles. The right-side instrument panel cover may have been manufactured incorrectly, which can cause the air bag to not deploy as intended. During air bag deployment, the air bag cover my break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury. Continue reading
Ford Fires: 200k Expeditions and Navigators Recalled
No cause of the Expedition and Navigator fires has been identified to date. Ford “believes they originate in the blower motor, which is located on the passenger side interior behind the glovebox.” Ford was alerted by NHTSA of the potential fire problem during October of 2020 because of consumer complaints to the Federal safety Agency. Mailing of owner notification letters is expected to begin September 12, 2022 and is expected to be completed by September 16, 2022. The supplier of the defective part is the ironically named Detroit Thermal Systems of Romulus Michigan. Continue reading
New 2022 Jeep Gladiators Recalled for Rollaways
An improperly crimped parking wheel could become loose and move towards the rear of the transmission housing and potentially compromise the engagement with the parking pawl. Compromised engagement of the parking wheel to the parking pawl could result in a loss of park position which may result in inadvertent vehicle movement, which could cause a vehicle crash without prior warning. Continue reading
Posted in customer satisfaction, quality, recalls, safety
Tagged auto industry commentary, autoinformed.com, Jeep Gladiator recalls, Ken Zino, nhtsa, zf
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Air Travel Consumer Complaints Up 2.7X Pre-Pandemic levels
DOT uses the data from the ATCR, consumer complaints, and other information it secures from the airlines to inform its enforcement activities and the adequacy of existing rules. Judging by DOT’s own data, clearly its so-called rules from its Office of Aviation Consumer Protection are ineffective to laughable in AutoInformed’s view. However if you are in the automobile business, it’s an incentive to use vehicles for your transportation needs. Free marketing from the Airline industry and the US Government. Continue reading
Acura, Honda Takata Airbag Recall Upgraded to Do Not Drive
The National Highway Traffic Safety Administration, aka NHTSA, urges vehicle owners to immediately check to see if their vehicle has an open Takata air bag recall. If it does, owners need to contact their dealership or Acura/Honda customer service to schedule a FREE repair as soon as possible, as well as free towing or mobile repair. Free loaner and rental vehicles are also available, if needed. Continue reading →