GM Will Lend Cars to Concerned Chevrolet Volt Owners as NHTSA Volt Battery Fire Investigation Continues

AutoInformed.com

Another twist on the revenge of the electric car as Volt fires cause concern? There have been few Volt accidents, and no in-use fires reported by owners. There appears to be no immediate fire risk, while fires in gasoline fueled cars happen all the time.

General Motors announced Monday that any Volt owner concerned about safety can contact his or her Volt adviser to arrange for a free GM vehicle loan until resolution of the issue. A letter to 6,000 Volt owners will go out today. The aggressive customer satisfaction move came after the National Highway traffic Safety Administration announced on Friday that it would open a preliminary evaluation of Volt battery assemblies after NHTSA test results caused electrical fires seven days or more than  three weeks after an initial vehicle New Car Assessment Program side pole crash test.

“We have no customer requests for this – none,” said Mark Reuss, president, GM North America.” The Volt is a five-star safety car.  Even though no customer has experienced in the real world what was identified in this latest testing of post-crash situations, we’re taking critical steps to ensure customer satisfaction and safety,” Reuss said. Volt sales and export plans are continuing.

For the past six months, NHTSA research and testing in the United States has been designed to induce electric vehicle battery failure after severe crash situations. The formal investigation came after NHTSA observed two post-crash testing fires emanating from Volt’s lithium ion batteries, the latest occurring last Thursday.

NHTSA said in a statement last Friday that is not aware of any real crashes that have resulted in battery-related fires in Chevrolet Volt models or other vehicles, such as the Nissan Leaf, powered by lithium-ion batteries. Nevertheless, the agency is concerned that damage to the Volt’s batteries as part of three tests “explicitly designed to replicate real-world crash scenarios” have resulted in two fires. (See NHTSA Opens a Formal Defect Investigation into Chevrolet Volt Battery Fires When a Second Fire Occurs After a Crash Test)

Lithium battery safety in a plug-in hybrid, such as Chevrolet Volt, or pure electric automobile, such as Nissan Leaf, is based on a complex series of factors involving not only the battery design, but where it is placed in the vehicle; its discharge and recharge rates; cooling; as well as the software that governs the whole system, including detecting failure modes that cause the computer to disable or shut down the battery.

Since July, GM has implemented a post crash procedure that includes the de-powering of the battery after a severe crash, returning the battery to what it calls a safe and low-powered state.

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About Ken Zino

Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
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