-
Recent Posts
- GM Posts H1 2026 Earnings of $1.3B. Raises Guidance Again
- Ford Recalls ~288,000 Explorers for Flying Roof Rail Covers
- First Look – The 2027 Trendsetting Toyota Prius Hybrid
- Volvo Cars Posts Grim Q2 2026 Operating Results
- WEC – Ford Hypercar V8 moves from Dyno to Race Car
- Stellantis Increases EU Registrations during H1 2026
- Gasoline National Average Moves Higher Near $4 Gallon!
- Transportation Costs Rising for Producers. You’ll Pay More Too
- Cut Energy Waste. Save $4.8 Trillion or $31,000 a Household!
- Trump-conomics – Consumer Cost For Transportation up 6.5%
- First look – 2027 Toyota Corolla Hatchback. Unequaled Value?
- Jeep Grand Wagoneer, Grand Wagoneer L Brake Recalls
- Ford Mustang Recalls – Sudden Power Loss, Washer/Wipers
- Park Outside! Kia Recalls ~463,000 Telluride Models for Fires
- Audi of America Q2 2026 Sales Drop 17%
Recent Comments
- Magna International on Magna International Posts Q1 2026 EPS Loss of $0.04
- Council on Foreign Relations on Iran and Strait of Hormuz on AAA – Pump Gasoline Prices Still Soaring
- Autocrat on Stellantis Subordinated Perpetual Hybrid Bonds on Stellantis Posts Full Year 2025 Loss of €22.3B
- Michigan Governor Whitmer on Pew – Confidence in Trump Dips, Fewer Support His Policies
- Porsche Motorsport Daytona Victory on Daytona 24 Hours – Old and New Stars Getting Ready to Run
Archives
Meta
Tag Archives: ACSI
Satisfaction With Auto Industry Up Slightly?
Driver satisfaction with the automobile industry inches forward 1% to a score of 80 (out of 100) as inventory levels return to normal, accruing to the latest study from ACSI®. Satisfaction with both the mass-market (79) and luxury (81) segments is unchanged from the year before, while the smaller brands that comprise the “all others” measure lift the industry’s overall ACSI score by climbing 7% to 81.
“Despite automotive sales showing strong growth in 2023, many consumers remain cautious about making major purchases like new vehicles,” says Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. “Inflation poses challenges and there are real concerns over new vehicles becoming outdated quicker because of how fast technology evolves. Plus, factors like economic uncertainty and range anxiety around electric vehicles contribute to this hesitation.” Continue reading
ACSI – Customer Satisfaction with Autos Dropping
“Automakers are navigating a market where innovation and practicality collide,” said Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. “Customers expect advanced technology and efficiency, but they’re also scrutinizing every dollar spent. The brands that thrive will be those that can deliver meaningful improvements without losing sight of what matters most to drivers right now.” Continue reading →