Tag Archives: PlugShare

Home EV Charging More Satisfying Than Public Charging

Posted on 26 March 2024 by Ken Zino

Home charging offers a much more satisfying experience for electric vehicle owners when compared with public charging, according to the J.D. Power 2024 U.S. Electric Vehicle Experience (EVX) Home Charging StudySM, released today. Thus the EV experience is similar to bathroom satisfaction in AutoInformed’s view. Continue reading →

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Public Charging Issues Could Hurt EV Growth

Posted on 17 August 2023 by Ken Zino

“Though purported to be the wave of the future, satisfaction with DC (direct current) fast chargers has declined even further, dropping 20 points to 654 on a 1000-point scale. More troubling is that satisfaction in both charging station segments has declined in nearly every attribute measured in the study. Since consumer skepticism regarding public charging availability is the primary reason vehicle shoppers reject EVs, this performance could prove to be a further hindrance to EV acceptance,” Power said. Continue reading →

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Higher US Electricity Rates Lowers EV Charging Satisfaction

Posted on 16 March 2023 by Ken Zino

“Whether you’re an automaker, dealer or utility company participating in the EV ecosystem, improving the EV owner experience with respect to home charging should be a common goal shared by all,” said Brent Gruber, executive director of the EV practice at J.D. Power. Continue reading →

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