Volvo Car USA is recalling ~17,409 2024 XC40 hybrid SUVs. A diagnostic error in the Central Electronic Module (CEM) software may cause the left rear turn signal indicator to not function, according to the National Highway Traffic Safety Administration in a filing made public today. What is characterized as “a diagnostic mis-detection of short to ground of the left-hand rear turn indicator will result in no function of the left-hand rear turn indicator.”
“As a result, this would fail to warn an approaching driver of their intentions to turn or change travel lanes, increasing the risk of an accident,” the required safety defect filing said. The software was corrected 20 December 2023, and vehicles after this date have the correct software in the Central Electronic Module.
Chronology
- In November 2023 Volvo cars received the first report from the US market indicating issues with the left rear turn indicator system. During November the number of reports increased. Number of vehicle reports with the condition, reported to Volvo Cars from the NSC 4 in November 2023.
- In December 2023 the investigation was escalated to the Critical Concern Action Process (CCAP). The issue was concluded as potentially critical and the Critical Concern Management Team (CCMT) initiated a technical investigation to conclude customer symptom, risk assessment, root cause etc.
- On 3 January 2024 the technical investigation was completed. The CCMT took the decision to start a recall preparation as it was judged as an increased risk towards motor vehicle safety. Volvo Cars centrally has not received any reports alleging injuries, fatalities, or crashes related to this safety defect.
The CEM software will be updated by a dealer or through an over-the-air (OTA) update, free of charge as required by US regulations. Owner notification letters are expected to be mailed 28 February 2024. Owners may contact Volvo Car customer service at 1-800-458-1552 about recall R10256. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov about NHTSA 24V010,
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn.
He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe.
Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap.
AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks.
Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
Volvo Cars Recalls 2024 XC40 Hybrids for Bad Software
Volvo Car USA is recalling ~17,409 2024 XC40 hybrid SUVs. A diagnostic error in the Central Electronic Module (CEM) software may cause the left rear turn signal indicator to not function, according to the National Highway Traffic Safety Administration in a filing made public today. What is characterized as “a diagnostic mis-detection of short to ground of the left-hand rear turn indicator will result in no function of the left-hand rear turn indicator.”
“As a result, this would fail to warn an approaching driver of their intentions to turn or change travel lanes, increasing the risk of an accident,” the required safety defect filing said. The software was corrected 20 December 2023, and vehicles after this date have the correct software in the Central Electronic Module.
Chronology
The CEM software will be updated by a dealer or through an over-the-air (OTA) update, free of charge as required by US regulations. Owner notification letters are expected to be mailed 28 February 2024. Owners may contact Volvo Car customer service at 1-800-458-1552 about recall R10256. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov about NHTSA 24V010,
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.