Approved Auto Repair – AAA celebrates 50th Anniversary

Ken Zino of AutoInformed.com on Approved Auto Repair - AAA celebrates 50th Anniversary

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AAA said today that it is proudly celebrating the 50th anniversary of its Approved Auto Repair (AAR) program. Since its inception in 1975, the AAR program has connected drivers with auto repair services that uphold the highest standards of quality and affordability.*

“Fifty years ago, we recognized a huge gap in the automotive repair marketplace, where consumer frustration was all too common,” said Margaret Pittelkow, Vice President of AAA Automotive Services. “Today, our AAR program stands as a testament to AAA’s commitment to supporting drivers in their journey, providing them peace of mind and a hassle-free repair experience.”

With a network of more than 7000 AAR facilities throughout the United States and Canada, AAA has made it easier than ever for consumers to find trustworthy service providers. Designed to alleviate the stress and uncertainty often associated with auto repair, AAR shops are evaluated against AAA’s rigorous, industry-leading standards, ensuring that motorists receive high-quality service every time.

Reputable Technicians

Each AAA Approved Auto Repair facility employs highly trained professionals, ensuring they meet the highest standards of automotive repair. Regular inspections by AAA further guarantee that these facilities maintain the quality and integrity that consumers deserve.

  • ASE (Automotive Service Excellence) certified technicians must pass a rigorous exam and meet specific experience requirements to become ASE Certified, which provides tangible proof of their expertise and builds customer confidence.
  • Factory-trained professionals are individuals who have received specialized training directly from a product’s manufacturer to service, maintain, or repair that specific product.
  • AAA & NAPA Autotech Mentorship program announced the launch of a new automotive apprenticeship program to support the development of the next generation of automotive repair professionals in the industry. The program, made available to AAA’s Approved Auto Repair facilities, is designed to provide valuable hands-on experience through expert guidance from industry leaders.

Quality Repair Excellence

AAA Approved Auto Repair shops “deliver exceptional experience for car owners, with a broad range of services designed to meet various automotive needs. These services include everything from routine maintenance — such as oil changes, tire rotations, and brake inspections — to more complex repairs like engine diagnostics and transmission rebuilds. Many of these shops also have specialized expertise in specific areas, such as hybrid vehicle repairs or advanced computer diagnostics, allowing them to provide tailored solutions for diverse automotive challenges. This commitment to quality and specialization ensures that customers receive reliable and thorough care for their vehicles.

“For consumers and AAA members, the benefits of choosing an AAR facility are clear. From friendly and approachable service staff to exceptional repair quality, AAA’s Approved Auto Repair shops are dedicated to making car maintenance as seamless as possible. As AAA continues to serve millions of members each year with roadside assistance—an iconic service first introduced in 1915 — the AAR program complements this tradition by delivering trustworthy repair solutions at discounted rates,” AAA said.

“We invite everyone to experience the AAA Approved Auto Repair difference,” said Pittelkow. “Say goodbye to the guesswork and enjoy a reliable repair experience, knowing that you’re in capable hands.”

For shop owners interested in participating in the AAA Approved Auto Repair program, learn more. To find a AAA Approved Auto Repair facility near you, visit AAA.com/AAR.

*About AAA

Started in 1902 by automotive enthusiasts who wanted to chart a path for better roads in America and advocate for safe mobility, AAA has transformed into one of North America’s largest membership organizations. Today, AAA says it delivers exceptional roadside assistance, helps travelers plan their dream vacations and adventures, offers exclusive member discounts and benefits, and provides trusted financial and insurance services – all to enhance the life journey of our 65+ million members across North America, including nearly 58 million in the United States. To learn more about all AAA offers or become a member, visit AAA.com.

About Ken Zino

Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
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