Volvo Car USA is recalling 2025 EX90 electric full-size SUVs. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving, according to the mandatory safety recall filing made public today by the National Highway Traffic Safety Administration. A Temporary DIM message is displayed for 2-3 seconds during the safety defect.
The LPC software will be updated through an over-the-air (OTA) update or by a dealer, free of charge as required by U.S. safety regulations. Owner notification letters are not expected to be mailed until 3 April 2025. Owners may contact Volvo’s customer service at 1-800-458-1552. Volvo’s number for this recall is R10298. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to nhtsa.gov about NHTSA recall 25V071 or 25V-071.
Chronology
- In November 2024 Volvo cars received the first report indicating a temporary loss of low/high beam function. An investigation was initiated to reproduce the issue, review the customer symptom and a possible root cause.
- Beginning of January 2025, the investigation was escalated to the Critical Concern Action Process (CCAP). The issue was concluded as potentially critical and the Critical Concern Management Team (CCMT) initiated a technical investigation on January 15th, 2025, to further conclude customer symptom, risk assessment, testing, root cause etc.
- On the February 5th the technical investigation was completed, the CCMT team took the decision to start preparation for a recall as it was judged as an increased risk towards motor vehicle safety.
- Field Service Action decision confirmed by Volvo Car Corporation 2025-02-07.
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn.
He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe.
Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap.
AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks.
Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
Volvo Car USA Recalls EX90s for Headlight Failures
Volvo Car USA is recalling 2025 EX90 electric full-size SUVs. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving, according to the mandatory safety recall filing made public today by the National Highway Traffic Safety Administration. A Temporary DIM message is displayed for 2-3 seconds during the safety defect.
The LPC software will be updated through an over-the-air (OTA) update or by a dealer, free of charge as required by U.S. safety regulations. Owner notification letters are not expected to be mailed until 3 April 2025. Owners may contact Volvo’s customer service at 1-800-458-1552. Volvo’s number for this recall is R10298. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to nhtsa.gov about NHTSA recall 25V071 or 25V-071.
Chronology
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.