Toyota Motor Engineering & Manufacturing (Toyota Motor Corp. NYSE: TM, 7203T) is recalling ~591377 model-year 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles.
In the mandatory recall filing [49 CFR § 573] made public by the National Highway Traffic Safety Administration (NHTSA) today Toyota said, “The subject vehicles are equipped with a combination meter system where various information is displayed (telltale and indicator lights, vehicle gauges, messages, etc.) in a 12.3-inch display monitor in the instrument panel. Due to improper programming of the combination meter, unnecessary data is repeatedly written to a memory device in the combination meter when the combination meter operates, causing the memory device to deteriorate earlier than intended.”
“If this occurs, the 12.3-in monitor will not be displayed at ignition on and will remain in this state. If the vehicle is driven without a working 12.3-in monitor and certain malfunctions occur during that drive, there is a possibility that indicators, such as brake system or tire pressure warning system, for those malfunctions could be missed if the driver does not notice the redundant notification on the center multimedia screen. Depending on the malfunction, continuous driving could lead to an increased risk of a crash or an increased risk of injury in the event of a crash,” Toyota said.
Dealers will update the instrument panel software [Denso Corp. in Japan is the supplier – AutoCrat] for non-PHEV vehicles, free of charge as required by U.S. law. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software. Owner notification letters are not expected to be mailed until 27 October 2025. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota’s numbers for this recall are 25TB08 and 25TA08. Lexus’ numbers for this recall are 25LB05 and 25LA05.
Chronology
- February 2024 – July 2025: After receiving a dealer technical report in February 2024, Toyota investigated an issue involving the 12.3-inch monitor combination meter and found that the software was unnecessarily writing to the memory device at an abnormally large rate. The investigation
- July 2025: Toyota assessed various functions that could be impacted by a blank combination meter monitor. In this assessment, Toyota observed that the vast majority of tell-tales and indicator lights (e.g., check engine light, fuel status, turn signals) have redundant information in the center multimedia display, providing sufficient information to the driver. Based on these assessments, Toyota determined that there is no unreasonable risk to safety presented by this issue.
- July 10, 2025: Toyota decided to conduct a Customer Satisfaction Campaign.
- July 15, 2025, Toyota called NHTSA to inform the Agency of its assessment of the issue and to explain the filing of its Foreign Recall Report.
- September 2025: On 2 September 2025, Toyota met with NHTSA to discuss this issue and explain its assessment in further detail. While Toyota continues to believe that its assessment of this condition is “appropriate.” [Likely that a recall is unnecessary – AutoCrat]
- On 5 September 2025 Toyota decided to conduct a voluntary safety recall campaign in response to NHTSA’s feedback on this issue.
- 5 September 2025: Based on a diligent review of records, Toyota’s best engineering judgement is that there are 14 Toyota Field Technical Reports and 381 warranty claims regarding the 12.3-in blank combination meter monitor on the subject vehicles that have been received from U.S. sources that relate or may relate to this condition.
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn.
He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe.
Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap.
AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks.
Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
Failing IPs – Huge Toyota and Lexus Software Recall
Toyota Motor Engineering & Manufacturing (Toyota Motor Corp. NYSE: TM, 7203T) is recalling ~591377 model-year 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles.
In the mandatory recall filing [49 CFR § 573] made public by the National Highway Traffic Safety Administration (NHTSA) today Toyota said, “The subject vehicles are equipped with a combination meter system where various information is displayed (telltale and indicator lights, vehicle gauges, messages, etc.) in a 12.3-inch display monitor in the instrument panel. Due to improper programming of the combination meter, unnecessary data is repeatedly written to a memory device in the combination meter when the combination meter operates, causing the memory device to deteriorate earlier than intended.”
“If this occurs, the 12.3-in monitor will not be displayed at ignition on and will remain in this state. If the vehicle is driven without a working 12.3-in monitor and certain malfunctions occur during that drive, there is a possibility that indicators, such as brake system or tire pressure warning system, for those malfunctions could be missed if the driver does not notice the redundant notification on the center multimedia screen. Depending on the malfunction, continuous driving could lead to an increased risk of a crash or an increased risk of injury in the event of a crash,” Toyota said.
Dealers will update the instrument panel software [Denso Corp. in Japan is the supplier – AutoCrat] for non-PHEV vehicles, free of charge as required by U.S. law. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software. Owner notification letters are not expected to be mailed until 27 October 2025. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota’s numbers for this recall are 25TB08 and 25TA08. Lexus’ numbers for this recall are 25LB05 and 25LA05.
Chronology
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.