Ford Motor Company (NYSE: F) is recalling ~101,944 model year 2016-2019 Taurus cars. The driver and front passenger B-Pillar door trim may detach while driving. Ford doesn’t say how it will fix the problem. The root cause of the recall remained a part of the assembly process until the end of Taurus production at the Chicago Assembly plant on 1 March 2019. During the first half of 2025, Ford Motor booked a $1.3 billion loss from repairs of vehicles under warranty, cancellation of plans to build an electric sport utility vehicle and other one-time costs. Ford is operating under a consent order from NHTSA because of its handing of recalls.
“Applique detachment may result from incomplete adhesion of the part to door sheet-metal during installation at the vehicle assembly plant on vehicles built after a process change that stopped the use of hand rollers that aided operators in ensuring complete adhesion of the part,” Ford said on the mandatory safety defect recall filing made public by the National Highway Traffic Safety Administration this morning. [If the process isn’t broken, why change it? – AutoCrat]
“In all of the affected vehicles, customers may experience partially or fully detached B-pillar trim appliques on the front driver and passenger doors. Customers may visually notice the B-pillar trim applique separating from the top of the front doors when entering/exiting the vehicle. Customers may also hear wind noise and rattling noise while driving. B-pillar trim applique detachment while driving can create a road hazard for other road users, increasing the risk of a crash,” Ford said.
Dealers will inspect the B-pillar trim, and repair or replace it, as necessary, free of charge as required by U.S. safety regulations. Interim letters notifying owners of the safety risk are expected to be mailed today 22 September 2025. Additional letters will be sent once the final remedy is available, anticipated December 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25S91.
Chronology
- On 16 May 2025: Ford’s Field Review Committee approved safety field service action 25S53/25V347 to address the risk of front door B-pillar trim applique detachment on a population of 2016 – 2017 model year Explorer vehicles. Following this approval, Ford began a read-across exercise to identify potential trim detachment risks on all other Ford and Lincoln vehicle lines. During this exercise, the team identified a number of warranty claims citing front door B-pillar trim applique detachment on Taurus vehicles.
- On 22 July 2025: Ford’s Critical Concern Review Group (CCRG) opened an investigation into these claims.
- August – September 2025: From August through September 2025, the CCRG and Ford’s Body Exterior team worked to better understand the root cause and occurrence rate of B-pillar applique looseness and detachment. The CCRG and Body Exterior team reviewed warranty and NHTSA VOQ [customer complaints to NHTSA- AutoCrat] data, photos of B-pillar trim appliques associated with detachment warranty claims, and changes in the part design and installation process over the full course of Taurus production (2010 MY – 2019 MY) to identify contributing factors and determine the population of vehicles potentially affected by this concern.
- As of 5 September 2025: Ford is aware of 452 warranty claims of the B-pillar appliques detaching from vehicles produced for the U.S. and U.S Federal territories markets in the affected period. These warranty claims were received between 27 June 2017 and 27 December 2022.
- On 5 September 2025: Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any accidents or injuries related to this condition.
Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database.
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn.
He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe.
Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap.
AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks.
Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
Taurus Door Trim Recall – More than 100K Fords
Ford Motor Company (NYSE: F) is recalling ~101,944 model year 2016-2019 Taurus cars. The driver and front passenger B-Pillar door trim may detach while driving. Ford doesn’t say how it will fix the problem. The root cause of the recall remained a part of the assembly process until the end of Taurus production at the Chicago Assembly plant on 1 March 2019. During the first half of 2025, Ford Motor booked a $1.3 billion loss from repairs of vehicles under warranty, cancellation of plans to build an electric sport utility vehicle and other one-time costs. Ford is operating under a consent order from NHTSA because of its handing of recalls.
“Applique detachment may result from incomplete adhesion of the part to door sheet-metal during installation at the vehicle assembly plant on vehicles built after a process change that stopped the use of hand rollers that aided operators in ensuring complete adhesion of the part,” Ford said on the mandatory safety defect recall filing made public by the National Highway Traffic Safety Administration this morning. [If the process isn’t broken, why change it? – AutoCrat]
“In all of the affected vehicles, customers may experience partially or fully detached B-pillar trim appliques on the front driver and passenger doors. Customers may visually notice the B-pillar trim applique separating from the top of the front doors when entering/exiting the vehicle. Customers may also hear wind noise and rattling noise while driving. B-pillar trim applique detachment while driving can create a road hazard for other road users, increasing the risk of a crash,” Ford said.
Dealers will inspect the B-pillar trim, and repair or replace it, as necessary, free of charge as required by U.S. safety regulations. Interim letters notifying owners of the safety risk are expected to be mailed today 22 September 2025. Additional letters will be sent once the final remedy is available, anticipated December 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25S91.
Chronology
Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database.
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.