Hyundai Motor America is recalling 226,118 model year 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles, according to the required safety defect filing made public today by the National Highway Traffic Safety Administration.
“Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, Rear Visibility,” Hyundai told NHTSA.
Chronology
- On August 1, 2023, NASO (North America Safety Office) identified a population of increased field claims related to a rearview camera durability concern.
- On September 5, 2023, NASO requested HMC (Hyundai Motor Company) investigation into the rearview camera mechanism based on the increased field data.
- On January 24, 2024, HMC provided that the duplication testing results were inconclusive. February – November 2024
- From February through May 2024, parts from the field were collected for further analysis.
- From May 17 through July 1, 2024, NASO performed replication testing of the subject rearview camera system in support of an ongoing investigation into allegations of intermittent, distorted, or inoperative rearview camera images from owners. In the replication testing, NASO detected cracks in the camera processor’s solder joints. Some of the samples exhibited abnormal performance, consistent with the alleged condition, while others showed no abnormal performance, proving to be inconsistent with the alleged condition.
- From July 1 to October 29, 2024, NASO reviewed the test results and continued discussion with HMC on potential causalities. From the investigation, multiple camera assemblies were identified as faulty due to a “black” or “white” image, or undetected signal. Information provided by HMC identified a potential issue with the camera’s PCB, on which the solder joints securing the integrated signal processor showed signs of damage occurring during manufacturing. It was also concluded that certain environmental factors such as temperature and humidity along with the damage could worsen the performance of the rearview camera system.
- Based on these findings, NASO convened its North American Safety Decision Authority on November 13, 2024, and determined that the subject condition would result in a failure of the requirements and test condition(s) specified in FMVSS No. 111, “Rear Visibility,” requiring a new noncompliance recall of all affected Hyundai Santa Fe and Elantra vehicles in the U.S. and other affected North American market(s).
- As of the date of this filing, Hyundai said it is not aware of any confirmed crashes, injuries, or fires related to the non-compliance condition in the U.S.
Dealers will replace the rearview camera, free of charge as required by U.S. Federal safety regulations. Owner notification letters are not expected to be mailed until January 19, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 271. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov about NHTSA 24V879.
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn.
He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe.
Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap.
AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks.
Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.
Recalls – Hyundai Motor America Backup Cameras
Hyundai Motor America is recalling 226,118 model year 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles, according to the required safety defect filing made public today by the National Highway Traffic Safety Administration.
“Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, Rear Visibility,” Hyundai told NHTSA.
Chronology
Dealers will replace the rearview camera, free of charge as required by U.S. Federal safety regulations. Owner notification letters are not expected to be mailed until January 19, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 271. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov about NHTSA 24V879.
About Ken Zino
Ken Zino, editor and publisher of AutoInformed, is a versatile auto industry participant with global experience spanning decades in print and broadcast journalism, as well as social media. He has automobile testing, marketing, public relations and communications experience. He is past president of The International Motor Press Assn, the Detroit Press Club, founding member and first President of the Automotive Press Assn. He is a member of APA, IMPA and the Midwest Automotive Press Assn. He also brings an historical perspective while citing their contemporary relevance of the work of legendary auto writers such as Ken Purdy, Jim Dunne or Jerry Flint, or writers such as Red Smith, Mark Twain, Thomas Jefferson – all to bring perspective to a chaotic automotive universe. Above all, decades after he first drove a car, Zino still revels in the sound of the exhaust as the throttle is blipped during a downshift and the driver’s rush that occurs when the entry, apex and exit points of a turn are smoothly and swiftly crossed. It’s the beginning of a perfect lap. AutoInformed has an editorial philosophy that loves transportation machines of all kinds while promoting critical thinking about the future use of cars and trucks. Zino builds AutoInformed from his background in automotive journalism starting at Hearst Publishing in New York City on Motor and MotorTech Magazines and car testing where he reviewed hundreds of vehicles in his decade-long stint as the Detroit Bureau Chief of Road & Track magazine. Zino has also worked in Europe, and Asia – now the largest automotive market in the world with China at its center.