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Tag Archives: j.d power
U.S. June Vehicle Sales Forecast Up. Prices Highest in History
Unfortunately, for buyers, the strong selling rate is matched by strong transaction prices. Thus far, in June, the average transaction price of new vehicles is $28,900, the highest ever for the month, according to J.D. Power, the source of the data. Continue reading
Posted in auto news, sales
Tagged autoinformed, autoinformed.com, j.d power, june 2013 sales, Ken Zino
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Porsche and General Motors Top Power IQS Quality Survey
Luxury brand Porsche and populist Chevrolet lead initial quality reports for 2013 models. As a manufacturer, General Motors leads other automakers by far. These claims come from the latest J.D. Power and Associates IQS – Initials Quality Survey – that polled more 83,000 owners after 90 days of experience with their new car or light truck. Continue reading
Posted in auto news, quality
Tagged autoinformed, autoinformed.com, david sargent, iqs, j.d power, Ken Zino, quality
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May U.S. New Vehicle Sales Projected at 12.5 m SAAR
New vehicle sales in May are projected to be about 1 million retail units higher than one year ago, resulting in a seasonally adjusted annualized rate or SAAR of 12.5 million. This is the highest annual rate since January of 2013, and May, if the forecast is accurate, will be the third consecutive month with retail sales in excess of 1 million. Relatively affluent new vehicle buyers are taking advantage of cheap interest rates as the Federal Reserve continues to print money in a desperate attempt to revive a sluggish economy where 16 million people remain unemployed or under-employed because of the ongoing effects of the Great Recession. Continue reading
Posted in auto news, results, sales
Tagged autoinformed, autoinformed.com, j.d power, Ken Zino, new vehcile sales, u.s auot sales
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Auto Insurance Websites Only Rated Fair for Policy Shopping
Auto insurance customers say that using insurance company websites to service an existing policy is generally easier than using them to shop for a policy, according to a new study. Continue reading
Posted in auto news, customer satisfaction
Tagged autoinformed, autoinformed.com, car insurance websites, j.d power, Ken Zino
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U.S. April Vehicle Sales Forecast at 12.1 Million SAAR
The annual sales rate of U.S. new vehicle sales for April is forecast as flat at 12.1 million units. This is the third month this year above 12 million, though, with retail sales of 1,029,000 million projected. Continue reading
Posted in sales
Tagged autoinformed, autoinformed.com, j.d power, Ken Zino, u.s. sales forecast
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March U.S. Auto Sales Forecast Up 8%. Six-Year Loans at Record Levels
Part of the reason for increasing sales appears to be the direct result of the U.S Treasury continuing increase in the money supply by running government printing presses non-stop in an attempt to keep the economy expanding. As a result, easy credit has returned to the marketplace. Customers also appear to be ignoring, if not mocking, the dire predictions of crisis, tragedy and collapse by bickering politicians in Washington. Continue reading
Posted in auto news, news analysis, sales
Tagged auto informed, autoinformed.com, automotive news, j.d power, Ken Zino, march sales
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Customer Satisfaction Up at U.S. Dealer Service Departments
The CSI rankings are based on dealer service performance during the first three years of new-vehicle ownership, which typically represents the majority of the vehicle warranty period. After the warranty expires, dealerships traditionally have little chance of getting maintenance work as more than two thirds of customers then resort to independent repair shops and mass merchandiser tire, transmission, brake and muffler chains. Continue reading
U.S. Vehicle Dependability at All-Time High as New Models Lead
Overall vehicle dependability continues to improve for three-year old models to an all-time high, and for the first time dependability of all-new or substantially redesigned models is greater than carryover models from automakers. This is good new for used car buyers since well maintained off-lease vehicles will likely be durable. This assertion also confounds the conventional wisdom that says avoid buying all new models when they first go on sale. Continue reading
Posted in auto news, customer satisfaction, quality
Tagged auto informed, autoinformed.com, automotive news, dependability, j.d power, Ken Zino, vds
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Shoppers Don’t Worry about Reliability as Cross Consideration Grows
As perceptions of both reliability and actual vehicle dependability improve, new-vehicle shoppers are considering more models before making their purchase decision, according to a new study. As vehicle quality improves across the industry, new-vehicle shoppers now consider an average of 3.3 vehicles in 2013, compared with 3.1 in 2012 and 2.9 in 2010. Continue reading
Posted in auto news, news analysis, sales
Tagged autoinformed, autoinformed.com, automotive news, avoider, cross shopping, j.d power, Ken Zino, reliability
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January 2013 U.S. Vehicle Sales Forecast as Highest in Five Years
January 2013 new vehicle sales are predicted to come in at 812,600 vehicles for a seasonally adjusted annualized rate or SAAR of 12.9 million units. This is 14% higher than January 2012. Total light-vehicle sales in January 2013 in the United States are projected to reach 1,027,700 units, an 8% increase from January 2012. The encouraging January sales prediction, if true, is well ahead of the forecast of 12.4-million-unit annual level for 2013. Continue reading
Posted in auto news, results, sales
Tagged autoinformed, autoinformed.com, automotive news, j.d power, Ken Zino, lmc automotive, u.s. auto sales
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December U.S. Auto Sales Forecast to Close the Best Year Since 2007
While still well below the annual rates of 16 to 17 million during the last decade, December’s SAAR is 500,000 units higher than predicted for the 2012 full-year pace. Buyers are apparently ignoring the dire predictions and political posturing from that tawdry cast of cliff dwelling and big-money-bought politicians inhabiting the banks of the Potomac river while living in their taxpayer-funded socialist paradise. Continue reading
Posted in auto news, sales
Tagged auto informed, autoinformed.com, automotive news, j.d power, Ken Zino
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Shanghai GM and Audi Lead Latest “Apeal” Study in China
Chinese domestic vehicle brands have narrowed a gap in customer perception, but international brands still lead in a survey based on two to six months of ownership. Models from Shanghai General Motors led in four segments, while Audi rated the highest praise among automakers. Continue reading
Posted in auto news, customer satisfaction, marketing
Tagged appeal, auto informed, autoinformed.com, automotive news, china, chinese brands, j.d power, Ken Zino
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Lexus and Mini Lead in New U.S. Sales Satisfaction Survey
Whether it is possible to draw meaningful conclusions from closely ranked sales satisfaction numbers remains an open question among industry marketing executives and observers. Power maintains, not without considerable economic self-interest, that its study is a “comprehensive analysis” of the new-vehicle purchase experience. Continue reading
Posted in auto news, customer satisfaction
Tagged auto informed, autoinformed.com, automotive news, j.d power, Ken Zino, sales satisfaction, ssi
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U.S. Auto Sales to Continue Upward in Latest November Forecast
November U.S. auto sales for new retail vehicles are now predicted at 931,900 cars and light trucks, a 14% bump up year-over-year, which would mean a seasonally adjusted annualized rate or SAAR of 12.9 million units. If accurate, November would see the highest retail rate for the auto industry since January 2008, before the corrupt practices of Wall Street collapsed the global economy and caused the Great Recession alter that year. Retail transactions are said to be the most accurate measurement of true underlying consumer demand for new vehicles. Continue reading
Posted in auto news, economy, sales
Tagged auto informed, autoinformed.com, automotive news, j.d power, Ken Zino, november sales
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Green Talk from EV Makers Ignores Key Buyer Concern – Cost
While existing buyers of electric vehicles are true EV believers, the vast majority of car shoppers are not. In a new study, nearly half of current EV buyers claim the best benefit of their ac/dc wheels is lower emissions when compared with emissions from gasoline- or diesel-powered vehicles, and it’s not clear if they know how their electricity is generated. However, when you get past this “puddle” of EV buyers – they don’t even form a “pool” since they comprise only about 2.5 % of the U.S. new vehicle market of 14 million – and that’s if you include hybrids as EVs; pure EVs have less than a 1% share – other people need to be brought into the clan. This assumes auto manufacturers are interested in recouping the billions invested so far in electric modes of transportation, prompted almost entirely by government regulations. Continue reading
