Tag Archives: Mercedes-Benz USA Recalls

Mercedes-Benz USA Recall – Sunroofs Flying Off

Posted on 2 December 2024 by Ken Zino

Mercedes-Benz USA is recalling 33,456 model year 2001-2011 C-Class, CLK, E-Class, and CLS vehicles because the glass sunroof panel from Webasto Roof & Components may not be properly secured and can detach, according to the required safety defect filing made public this morning by the National Highway Traffic Safety Administration. Continue reading →

Posted in customer satisfaction, manufacturing, news analysis, quality, recalls | Tagged , , , , , , , , , | Leave a comment

Mercedes-Benz USA Software Recall for Sudden Stalling

Posted on 30 September 2024 by Ken Zino

“In the event of an independent hardware failure in the Camtronic system, the amount of injected fuel might be erroneously increased by the lambda control system during cylinder deactivation. As a result, exhaust temperatures may increase and might damage surrounding components (e.g. engine wiring harness, catalytic converter). A loss of propulsion without warning and an increased risk of fire cannot be ruled out.” Continue reading →

Posted in auto news, customer satisfaction, electronics, engineering, news analysis, recalls, safety | Tagged , , , , , , , , | Leave a comment

Mercedes USA Recalls 2023-24 Models for Sudden Stalls

Posted on 26 February 2024 by Ken Zino

Mercedes-Benz USA (MBUSA) is recalling ~32,000 models.* The 80-amp fuses used in them may have been manufactured incorrectly, which can cause the fuses to fail. An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

In the required filing made public this morning by the National Highway Traffic Safety Administration (NHTSA) Mercedes said that before the failure occurs, the driver “will not receive a warning due to the nature of the failure mechanism.” Continue reading →

Posted in auto news, customer satisfaction, manufacturing, mobility company, news analysis, recalls, safety | Tagged , , , , , , , , | Leave a comment

Mercedes-Benz USA Recalls Sunroofs for Flying Off

Posted on 2 January 2023 by Ken Zino

This latest recall of a previous recall goes back to December 2017, when Mercedes Benz in Germany launched initial investigations based on what it said were isolated field reports from outside the US claiming that the sliding roof panel detached from vehicles. No damage or injuries were reported as a result of these unsafe incidents.

However, the sliding roof assemblies of the affected vehicles were requested and returned by individual markets, including the US. The returned parts were analyzed by the supplier and an external laboratory. Continue reading →

Posted in customer satisfaction, recalls | Tagged , , , , , , , | Leave a comment

Mercedes-Benz USA Recalls Rear Seatbelts on 2021-22 Models

Posted on 9 August 2021 by Ken Zino

The rear seatbelt automatic locking retractors may “deactivate early, which can prevent the child restraint system from securing properly.” These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.” Continue reading →

Posted in customer satisfaction, quality, recalls | Tagged , , , , | Leave a comment