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Category Archives: quality
2016 Reliability Study – Ford F150 Not Recommended
Fiat-Chrysler continue to be a depressing example of Detroit’s lack of quality or care for its customers. The Fiat 500L, the most defect-prone new car for the past two years, is now only the seventh-most troublesome. No Fiat or Ram vehicle managed even an average reliability rating. Continue reading
Posted in customer satisfaction, quality
Tagged 2016 Auto Reliability, autoinformed, autoinformed.com, consumer reports, Ken Zino
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Chinese-Made Junk – HAUS Mosquito Zapper, Toys R Us Pacifier
The U.S. Consumer Product Safety Commission said today that Chinese made HAUS Mosquito Zapper LED Light Bulbs pose and electrical shock hazard. The firm has received two reports of the bulb separating from the connector. No injuries or property damage have been reported. In addition, Toys ‘R’ Us is recalling Chinese-made Pacifier Clips due to choking hazard because the clip’s spring mechanism can break and release small parts. Continue reading
Polaris – Stop-Ride/Stop-Sale for Fires on Off-Road Vehicles
Polaris Industries (NYSE: PII) is issuing a stop-ride/stop-sale advisory, pending a formal recall for 2016 RZR Turbo off-road vehicles. Continue reading
Posted in customer satisfaction, public health, quality, recalls, safety
Tagged autoinformed.com, Ken Zino, nhtsa, Polaris
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Kia Recalls Sedona Minivans for Suspension Failures
In a move approved by NHTSA – but much decreed by critics – it’s a regional recall. Continue reading
Posted in quality, recalls, safety
Tagged autoinformed, autoinformed.com, Ken Zino, nhtsa
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Volkswagen Recalls e-Golf for Shutting Off
Volkswagen Group of America is recalling 5561 model-year 2015-2016 e-Golf electric vehicles because diagnostics for the high-voltage battery management system may falsely detect an electrical surge shutting the electric drive motor suddenly. Continue reading
Posted in auto news, customer satisfaction, electric vehicles, quality, recalls, safety, software recalls
Tagged autoinformed, autoinformed.com, Ken Zino, nhtsa
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Only Two Detroit Vehicles Make Consumer Reports Top Picks
The Chevrolet Impala ($39,110) repeated as the Top Pick in the Large Car category, and joins the Ford F-150 ($51,630-$57,565) as the only Detroit Three winners this year. Continue reading
Honda Recalls Expand Nationwide for Bad Takata Inflators
With this new Takata recall, ~ 8.51 million Honda and Acura vehicles have been or now are subject to replacement of a Takata driver and/or passenger front airbag inflator in the United States. Continue reading
Mercedes-Benz Recalls C, GLK for Sudden Airbag Explosions
The safety defect is caused by a manufacturing error at its supplier Continental that causes semiconductors in the air bag control unit to corrode and cause the control unit to malfunction. Continue reading
Posted in auto news, customer satisfaction, manufacturing, quality, recalls, safety
Tagged autoinformed, autoinformed.com, Ken Zino, nhtsa
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432k Focus, C-MAX, Escape Recalls for Bad Ignition Switch
In these defective vehicles, among the best sellers at Ford, it is possible for the engine to continue running after turning the ignition key to the “off” position and removing the key. Continue reading
Chrysler Expands Takata Recall Nationally
Chrysler Group is expanding its current regional recall of Takata PSDI-4 driver airbag inflators to all 50 U.S. States and Federalized Territories at the request of NHTSA. Continue reading
More Chrysler Group Recalls on Dodge and Jeep SUVs
A week after Chrysler Group’s dismal finish on the initial quality survey from Consumer Reports and the firing of its head of quality control, the company is recalling its best-selling Dodge Durango and Jeep Grand Cherokee models for defective airbags and malfunctioning electronic stability controls. More 250,000 are involved in the latest, supplier- caused quality problems. Continue reading
Posted in auto news, customer satisfaction, news analysis, quality, recalls, safety
Tagged autoinformed, autoinformed.com, Ken Zino, nhtsa
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Infotainment Systems Continue to be Troublesome. Duh
While so-called infotainment systems and their associated in-car electronics are a growing reliability “plague” for many brands, there are still plenty of bad cars out there with problematic traditional systems. Mechanical parts remain troublesome at many makers, according to the … Continue reading
Say It Ain’t So! GM Recalls 500,000 Cadillac, Chevy, Saabs
GM CEO Mary Barra’s claim that GM recalls are behind it was mocked today by two more recalls covering half a million vehicles including 2015 Cadillac SRX models. Continue reading
Huge Toyota Tacoma Pickup Corrosion Recall
Toyota claimed it is not aware of any fires, crashes, injuries or fatalities associated with its latest safety defect that it has told NHTSA about in its required legal filing. However, NHTSA has several hair-raising complaints from Tacoma owners about incidents. Continue reading
Posted in auto news, awards, customer satisfaction, manufacturing, marketing, news analysis, quality, recalls, safety
Tagged autoinformed, autoinformed.com, Ken Zino, nhtsa
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Automakers Flub Launch of High Tech Vehicles, IQS Shows
The latest IQS or quality data revealed today at the Automotive Press Association meeting in Detroit shows that the number of problems experienced by new-vehicle owners has increased from the previous year, as automakers continue to have severe problems with complicated technologies now being deployed in new vehicles. Continue reading
