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Ford Motor Expanding Home Pickup & Delivery
With more than 3,100 dealers in the U.S., Ford appears to be the only full line auto brand to offer Pickup & Delivery to millions of customers. Since March 2020, Ford says it has made ~100,000 Pickup & Delivery services in the U.S. The process requires customers call their local dealer to schedule an appointment and request an at-home or at-work pickup. On the day of service, customers receive updates via phone, text or e-mail to keep them informed of their vehicle’s progress, and it’s delivered back as soon as the service is complete. Continue reading
US August Light Vehicle Sales Continue Shrinking Trend
“The month of August is historically a peak selling month as manufacturers launch promotional events to clear inventories of outgoing model-year vehicles and begin sales of the new model year. This year, however, the industry has insufficient inventory at dealerships to meet strong consumer demand. The consequence is that the retail sales pace is depressed, but transaction prices are elevated,” said Thomas King, president of the data and analytics division at J.D. Power. Continue reading
Posted in economy, sales
Tagged auto industry commentary, autoinformed.com, Ken Zino, Patrick Manzi
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No Surprises in J.D. Power 2021 U.S. Initial Quality Study
“Owners are caught in the middle when vehicle and phone technologies don’t properly connect,” said Dave Sargent, vice president of automotive quality at J.D. Power. “This year there are many examples of smartphone technology not working as intended in new vehicles. With more vehicles being fitted with the wireless technology owners want, the study reveals an increase in connectivity problems between smartphones and vehicles, leaving many owners unhappy.” Continue reading
Stellantis to Buy First Investors Financial Services
This is either an opportunity or survival necessity, depending on your viewpoint. It will allow Stellantis to provide customers and dealers a range of financing options, including retail loans, leases, and floorplan financing in the near term. A so-called “captive U.S. finance company” can provide revenue and marketing incentives in the digital age for customers who purchase Jeep, Ram, Dodge, Chrysler, Fiat and Alfa Romeo vehicles. Continue reading
Porsche Expanding R&D in China
“Having a permanent home for this work in China will bring obvious benefits, particularly when it comes to reflecting and predicting our customer’s needs in China, a nation that has truly welcomed Porsche and has taken our cars to heart to the extent that it’s been our biggest sales market,” said Oliver Blume, Chairman of the Executive Board at Porsche. Continue reading
Bridgestone Recalls Alenza, Dueler, Ecopia, Turanza and Firestone Destination Tires for Leaks
A Tire Laser Marking System which uses laser light to mark certain information on tire sidewalls, malfunctioned. The malfunction caused the laser to remain stationary and burn a pinhole into the tire sidewall near the first digit of the Tire Identification Number date code – the last 4- digits of the TIN. Continue reading
What Car? Britain’s Most and Least Reliable Cars
“Our latest study also shows that a high price tag isn’t always a guarantee of reliability, because some of Britain’s cheapest cars are among the most reliable,” said What Car? editor Steve Huntingford. Continue reading
Posted in customer satisfaction, quality
Tagged auto industry commentary, autoinformed.com, Ken Zino, What Car?
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Milestones: 50 Million Toyota Corollas or 12 Generations
Tracking the seeming inevitable fate of automobiles and trucks in America, Corolla quickly evolved to offer more room, comfort and performance for close to three generations of customers. The 2022 Corolla combines advanced tech, sporty style and top-level comfort with up to 53/52/52 EPA estimated MPG in the hybrid model and the protection of standard Toyota Safety Sense 2.0 with automatic emergency braking. And, gasp, the first-ever Corolla Cross SUV-like version. Toyota invites everyone with a Corolla story to share it using #MyCorollaStory. Continue reading
US Auto Sales Forecast Down Again in August
Overall new-vehicle sales for August 2021, including retail and non-retail transactions, are projected to reach 1,094,500 units, a 13.7% decrease from August 2020 and a 25.3% decrease from August 2019. Comparing the same sales volume without adjusting for the number of selling days translates to a decrease of 17.0% from 2020 and a decrease of 33.3% from 2019. The seasonally adjusted annualized rate (SAAR) for total new-vehicle sales is expected to be 13.1 million units, down 2.1 million units from 2020 and down 4.0 million units from 2019. Continue reading
Toyota to Assemble Fuel Cell Modules at Kentucky Plant
“We’re bringing our proven electric technology to a whole new class of production vehicles,” said Tetsuo Ogawa, president and chief executive officer, Toyota Motor North America. “Heavy-duty truck manufacturers will be able to buy a fully integrated and validated fuel cell electric drive system, allowing them to offer their customers an emissions-free option in the Class 8 heavy-duty segment.” Continue reading
Posted in alternative fuels, environment, fuel economy or emissions, global warming, milestones, transportation
Tagged auto industry commentary, autoinformed.com, Class 8 fuel cell trucks, fuel cell modules, Ken Zino, Tetsuo Ogawa, toyota motor manufacturing kentucky, Toyota to Assemble Fuel Cell Modules at Kentucky Plant
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BMW and Rolls Note Rolls-Royce Founder’s Birthday
As the third son of Lord and Lady Llangattock, he was born into a life of wealth and privilege, going on to be educated at Eton and Cambridge and enjoying the freedom to indulge his passions for aviation and motor racing. By contrast, his business partner, Henry Royce, came from a humble background. Continue reading
Chinese Junk Watch – Six More Recalls from CPSC
CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. However, in AutoInformed’s view, Chinese products remain a problem both in their design and manufacturing quality control. Herewith are some of the latest in Chinese Junk. Continue reading
Cadillac Developing All-New LMDh Endurance Racecar
Cadillac and constructor Dallara are designing the new Cadillac LMDh. The two companies’ cooperative efforts led to the design of the championship-winning Cadillac DPi-V.R. A new GM developed engine will integrate with the LMDh common hybrid system. Continue reading
Posted in milestones, performance, racing
Tagged auto industry commentary, autoinformed.com, endurance racing, imsa, Ken Zino, le mans, wec
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Confirmed: General Motors to Recall more Bolt EVs at $1B Cost
General Motors is expanding the current Chevrolet Bolt EV recall to cover the remaining 2019 and all 2020-2022 model year vehicles, including the Bolt EUV. With this expansion, all Chevrolet Bolt electric vehicles are now recalled due to the risk … Continue reading
Ford India Stops Manufacturing Vehicles For Sale
India will remain Ford’s second-largest salaried workforce globally. In addition to Ford Business Solutions, Ford India will continue engine manufacturing for export, as well as full customer support operations with service, aftermarket parts and warranty support. Continue reading →