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Higher US Electricity Rates Lowers EV Charging Satisfaction
“Whether you’re an automaker, dealer or utility company participating in the EV ecosystem, improving the EV owner experience with respect to home charging should be a common goal shared by all,” said Brent Gruber, executive director of the EV practice at J.D. Power. Continue reading
Stellantis €1.5B Share Buyback Program Starts Tomorrow
The buyback is under the authority granted by the general meeting of shareholders held on 13 April 2022, up to a maximum of 10% of the Company’s capital, or any renewed or extended authorization to be granted at a future general meeting of the Company. The purchase price per common share will be no higher than an amount equal to 110% of the market price of the shares on the NYSE, Euronext Milan or Euronext Paris. Continue reading
Mazda Exporting US-made CX-50 to Mexico from Toyota JV
Mazda North American Operations (MNAO) today announced it has begun to export its US-assembled CX-50 crossover to Mexico, where it only has 18 years of operation. The CX-50 is assembled at Mazda Toyota Manufacturing (MTM), a joint venture in Huntsville, … Continue reading
Ford Motor Recalls 2023 Model Year Transit Vans
These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, Windshield Defrosting and Defogging Systems, Ford said in the required NHTSA falling just made public. Ford said it is aware of 35 reports related to this safety defect received between 14 January 2023 and 11 February 2023. Continue reading
Ford Axle Recalls on 2023 F-150, Expedition, Lincoln Navigator
The driver may hear a loud noise when the pinion breaks or as the drive shaft and flange hit the frame cross member and stability bar after pinion fracture. The failure mode could occur at any time in 4×4 application but is expected to occur primarily while in reverse as the pinion is subject to higher loads. Continue reading
Toyota Recalls ~130,000 Tundra, Tundra Hybrid Pickups
In the required NHTSA filing just released, Toyota said that field surveys investigating the tonneau cover securing joint and torque studies showed that there is a possibility that the torque values of some joints in the field are lower than the amount of torque required to compress the lock washer completely. Continue reading
Nissan X-in-1 – Shared, Modular EV Components
“We make the most of our expertise and know-how from our more-than-a-decade long development and production of electrified technologies. Through our innovations in electrified powertrain development, we’ll continue to create new value for customers and deliver 100% motor-driven vehicles – EVs and e-POWER – as widely as possible,” said Senior Vice President Toshihiro Hirai, who leads powertrain & EV engineering powertrain development. Like all automakers, converting to EVs is an expensive process, potentially ruinous for shareholders. Continue reading
EV Servicing – First Power CSI Satisfaction Drop in 28 Years
You can sell EVs, but you can’t service them to the customer’s satisfaction. That’s the bottom line of the results in the J.D. Power 2023 U.S. Customer Service Index (CSI) Study,SM released today. The growing volume of battery electric vehicles (BEVs) being serviced at dealerships is having a negative effect on overall customer service satisfaction, resulting in a year-over-year decline in score for the first time in 28 years. Satisfaction with the service experience declines 2 points to 846 (on a 1,000-point scale) in this year’s study. Continue reading
NHTSA Opens Tesla Probe for Steering Wheels Falling Off
In the filing, ODI said both vehicles received an end of line repair requiring removal and re-installation of the steering wheel. A friction fit maintained the connection between the steering wheel and the column splines during operation until separation. Sudden separation occurred when the force exerted on the steering wheel overcame the resistance of the friction fit while the vehicles were in motion. Both known incidents occurred at low vehicle mileage. Continue reading
Posted in customer satisfaction, manufacturing, safety
Tagged auto industry commentary, autoinformed.com, Ken Zino, NHTSA PE23003, odi
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Nissan Recalls Rogues for Sudden Engine Shutoff
Owners are warned not to attach any accessories to their key and only use the key in the unfolded orientation until the remedy for the safety defect is available. In addition, dealers and rental fleets will be instructed on an interim remedy to insert a fastener into the key slot that will prevent the key from folding. When remedy parts are available, dealers will insert a spacer into the key slot of the customer’s key fob that will not allow the key to collapse. Continue reading
Ford Recalls Ranger Airbag Recall for Unsafe Repair
Although Ford service instructions include diagrams and instructions for proper airbag inflator installation, technicians who mis-installed the inflator told Ford they did not review the instructions prior to installation. Ford did not name the “select dealerships (responsible) and a certain third-party mobile repair team,” which discovered botched repair(s) in the required filing with the National Highway Traffic Safety Administration. Continue reading
February 2023 Western EU Passenger Vehicle Sales Up 11%
However, LMC hedged by saying that 2022 is a weak base for comparison. “In YoY terms, the market was up 2.8%, though the same period last year was particularly weak” Continue reading
NADA Economist Predicts 14.6 Million Light Vehicle Sales
“Looking ahead, we believe that vehicle production will show continued improvement in March. Wards Intelligence expects that 2023 Q1 North American light-vehicle production will grow by 7.3% compared with the first quarter of 2022. This should be good news for continued inventory growth throughout the year. We believe that with more inventory available, new light-vehicle sales will increase in 2023. Our full-year forecast is 14.6 million units,” said Manzi. Continue reading
Ford Motor Establishes Latitude AI for Autonomous Driving
Ford Motor Company said today that it has established Latitude AI, a wholly owned subsidiary, develop “a hands-free, eyes-off-the-road automated driving system.” The move follows in the wake of a $2 billion loss posted for 2022, partially the result of a Q3 2022 decision that saw Ford shift its capital spending from the L4 advanced driver assistance systems being developed by Argo AI to internally developed L2+/L3 technology. Continue reading
Ford Recalls Steering on Bronco Wildtrak, Bronco Raptor
Ford’s Field Review Committee reviewed the concern and approved a recall on 3 March 2023. There have been no reports of accident or injury associated with this safety defect.However, owner notification letters are not expected to be mailed until 27 March 2023. Nexteer Automotive in Auburn Hills Michigan is the supplier of the steering gear. Continue reading →